Working Location: ONTARIO, RICHMOND HILL; QUEBEC, MONTREAL; QUEBEC, QUEBEC CITY Workplace Flexibility: Remote For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling. Every day, we live by our philosophy, True to Life, by advancing medical technologies and elevating the standard of patient care so people everywhere can fulfill their desires, dreams, and lives. Our five Core Values empower us to achieve Our Purpose: Patient Focus, Integrity, Innovation, Impact and Empathy. Learn more about Life at Olympus: https://www.olympusamerica.com/careers. Job Description The Principal Solution Owner – CRM & CPQ is a senior IT leadership role accountable for the strategy, architecture, delivery, and operational excellence of global CRM and CPQ platforms supporting Sales execution, pipeline management, territory management, and revenue processes. This role serves as the IT solution owner for the Salesforce (SFDC) and CPQ ecosystem, accountable for maximizing business value through standardized, scalable, and simplified Sales technology capabilities that are secure, resilient, and aligned with enterprise IT architecture and governance. Operating in close alignment with Business Relationship Managers (BRMs), the Director focuses on shaping coherent, value‑driven platform capabilities that support Sales and Revenue strategies, emphasizing reuse, global consistency, and reduction of complexity over bespoke or fragmented solutions. The role continuously evaluates how CRM and CPQ investments can improve sales effectiveness, reduce operational friction, and increase return on technology investment. While BRMs serve as the primary day‑to‑day interface to the business, this position maintains direct, outcome‑focused engagement with senior Sales, Commercial, and Revenue executives to align on strategic priorities, value realization, and long‑term platform direction. The role provides executive‑level insight into technology trade‑offs, investment options, and roadmap implications, ensuring that Sales technology decisions support enterprise objectives. The position drives global standardization and architectural coherence, leads distributed IT teams and strategic partners, governs system integrators and vendors, and plays a key role in prioritizing investments that deliver measurable business outcomes, while reducing technical debt and long‑term total cost of ownership. All activities are carried out in accordance with the Olympus Core Values: agility, empathy, long-term view, unity, and integrity. Olympus is an equal opportunity employer committed to diversity, inclusion, and equity. Job Duties - Define and own the global IT solution strategy and multi‑year roadmap for CRM and CPQ platforms, aligned with enterprise IT, architecture, data, and security strategies, with a clear focus on value realization, standardization, and simplification. - Maintain end‑to‑end IT accountability for the Salesforce CRM and CPQ product landscape, including Sales Cloud, pipeline and forecast management, territory and quota management, and CPQ capabilities, including functional design, technical build and configuration - Own non‑functional product outcomes for CRM and CPQ (performance, scalability, availability, security, and supportability), ensuring these requirements are embedded into platform evolution and delivered through the SFDC Platform Team’s technical implementation. - Drive long‑term product sustainability and business value by actively managing technical debt, prioritizing reuse and simplification, and guiding platform evolution to enable Sales innovation without increasing complexity or total cost of ownership. - Ensure CRM and CPQ solutions comply with enterprise architecture principles, integration standards, and data governance models. - Own and govern integrations between Salesforce/CPQ and ERP, Finance, Product, Customer Master, Identity, and Analytics platforms. - Partner with Enterprise Architecture and Data teams to ensure accurate, auditable, and governed revenue data flows. - Drive standard global data models while enabling controlled regional or regulatory variations. - Act as the single IT point of accountability for Sales and CPQ technology. - Translate business demand into architecturally sound, cost-effective IT solutions. - Challenge business requirements constructively to ensure alignment with IT standards, risk posture, and long-term platform health. - Provide transparency on IT constraints, dependencies, and trade-offs to support executive decision-making. - Provide IT governance and oversight for all CRM and CPQ initiatives across global regions. - Ensure consistent application of design standards across programs, releases, and enhancements. - Operate CRM and CPQ as enterprise IT products, establishing clear ownership, outcome driven‑ roadmaps, and prioritization aligned to business value and platform health. - Lead Product Owners and delivery teams to ensure backlogs balance new features with platform stability, compliance, and operational needs. - Accountable for the stability, performance, and availability of CRM and CPQ platforms, ensuring they operate as intended for Sales and revenue processes. - Oversee incident, problem, and change management, executed by Application Support and IT Service teams, ensuring timely resolution and continuous improvement. - Ensure business continuity and disaster recovery capabilities are defined, tested, and maintained for revenue critical‑ CRM and CPQ systems. - Govern system integrators and managed service providers against SLAs and IT quality standards, ensuring service outcomes meet platform expectations. - Lead and develop a global IT organization of CRM and CPQ solution owners, architects, and technical leads. - Set expectations for engineering discipline, documentation, testing, and operational ownership. - Build internal IT capability in Salesforce, CPQ, and revenue technology architecture. - Foster a culture of accountability, collaboration, and continuous improvement within IT and partner teams. Job Qualifications Education - Bachelor’s degree in Business, Computer Science, Engineering or equivalent experience. - Agile certification preferred but not mandatory. - Minimum of 12–15 years in enterprise IT roles with increasing responsibility. - Minimum of 5 years in senior IT leadership positions owning global, business-critical platforms. - Proven experience leading Salesforce and CPQ platforms in complex, multi-region environments. - Strong background integrating CRM/CPQ with ERP, Finance, and Analytics systems. - Demonstrated experience in IT governance, architecture, security, and operations. - Experience leading global teams and managing external vendors and system integrators. - Experience collaborating with Product Owners, Program Managers, Analysts, Engineers, and QA resources. - Strong business and technical acumen. - Excellent communication and facilitation skills. - Detail-oriented, structured, and decisive. Why join Olympus? We offer a holistic employee experience supporting personal and professional well-being through meaningful work, equitable offerings, and a connected culture. Equitable Offerings you can count on: - Competitive salaries, annual bonus - Comprehensive medical benefits and pension plan - Generous Paid Vacation and Sick Time - Paid Parental Leave and Adoption Assistance Connected Culture you can embrace: - Work-life integrated culture that supports an employee centric mindset - Offers onsite, hybrid and field work environments - Paid volunteering and charitable donation/match programs - Employee Resource Groups - Dedicated Training Resources and Learning & Development Programs - Paid Educational Assistance Are you ready to be a part of our team? Learn more about our benefits and incentives: https://www.olympusamerica.com/careers/benefits-perks. Olympus considers a variety of factors when determining actual compensation for this position, including level of experience, working location, and relevant education and certifications. Artificial Intelligence is not being utilized in the Olympus hiring process. At Olympus, we are committed to Our Purpose of making people’s lives healthier, safer and more fulfilling. As a global medical technology company, we partner with healthcare professionals to provide best-in-class solutions and services for early detection, diagnosis and minimally invasive treatment, aiming to improve patient outcomes by elevating the standard of care in targeted disease states. For more than 100 years, Olympus has pursued a goal of contributing to society by producing products designed with the purpose of delivering optimal outcomes for its customers around the world. Headquartered in Tokyo, Japan, Olympus employs more than 31,000 employees worldwide in nearly 40 countries and regions. Olympus Corporation of the Americas, a wholly owned subsidiary of Olympus Corporation, is headquartered in Center Valley, Pennsylvania, USA, and employs more than 5,200 employees throughout locations in North and South America. For more information, visit www.olympusamerica.com. You Belong at Olympus We are deeply committed to fostering a respectful, fair, and welcoming workplace for all individuals, perspectives, and lifestyles. We believe in fostering a non-discriminatory, inclusive work environment where everyone feels a sense of belonging, in full compliance with legal standards. Empathy and unity are core to our company culture, empowering employees to contribute fully and flourish. We warmly encourage all who wish to bring their talents to Olympus to apply. Applicants Requesting Accommodations: Olympus is committed to the full inclusion of all qualified individuals. As part of this commitment, Olympus will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact OCAAccommodations@olympus.com. If your disability impairs your ability to email, you may call our HR Compliance Manager at 1-888-Olympus (1-888-659-6787). Let’s realize your potential, together. It is the policy of Olympus to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin (including language use restrictions), citizenship status, religious creed (including dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law. Posting Notes: || Canada (CA) || Ontario (CA-ON) || Richmond Hill || Information Technology (IT)

Role Description Reporting to and working closely with the Head of CITEL and Leader in Residence, you serve as a key team member in building the CITEL learning engine by leading the CITEL Community of Practice. As the Managing Director, you develop a deep understanding of how the ITEL hypothesis is taking shape across pilots and translate those lessons into insights that advance the community’s work—particularly around the conditions needed to successfully integrate academics and talent. In this role, you design and facilitate the Community of Practice, including bi-monthly virtual meetings and an annual in-person convening, while ensuring that emerging insights and best practices are captured and turned into practical tools and resources for the broader field. Through regular virtual meetings, in-person convenings, site visits, individual check-ins, and quarterly grant reporting, you build strong relationships and support meaningful learning across the pilot teams. This position reports to the Head of CITEL, who owns the vision for learning and the Community of Practices, and district and school-level experimentation for the Center for Inspired Teaching, Exceptional Learning. Responsibilities include the following: - Community of Practice (CoP) Architecture & Execution - Translate the CITEL vision into a cohesive year-long learning arc. - Own the end-to-end design of the CoP arc, individual sessions, and the annual convening. - Design and deliver high-impact virtual and in-person sessions using best-in-class adult learning strategies. - Provide rigorous oversight of the learning calendar, content implementation, session logistics, and communication. - Manage and coordinate external consultants and project-based partners as needed. - Knowledge Management & Field Codification - Deeply engage with ITEL pilot teams and data collected to identify insights and conditions for success. - Translate pilot insights into "better-than-the-status-quo" resources, templates, and best practices. - Establish feedback loops to measure adoption and usability of resources. - Serve as a credible expert in the intersection of academics and talent. - Relationship & Culture Stewardship - Build and cultivate deep trust with pilot teams and district leaders. - Foster a culture of shared accountability. Qualifications - Depth of knowledge about High-Quality Instructional Material (HQIM), instructional coherence, and curriculum-based professional learning (CBPL). - Proven designer and facilitator of adult learning. - Exceptional ability to translate a high-level vision into a concrete work plan. - Consistent track record of achieving ambitious goals in collaborative environments. - Advanced proficiency in creating professional, aesthetically polished learning supports and tools. - Expert at cultivating deep, authentic partnerships with diverse stakeholders. - Recognized as a knowledgeable and authoritative voice within the education sector. Requirements - This is a remote position conducted virtually (primarily from a home office). - Candidates must be willing to travel periodically (1-2x/quarter, 2-3 nights). - Flexible work hours, including evenings, nights, and weekends, may be required. Benefits - Hiring range: $126,000–$137,000. - Competitive salaries and a strong benefits package. - Generous paid time off and shared summer and winter breaks. - Summer Half-Day Fridays. - Comprehensive health coverage. - Retirement contributions with immediate vesting. - Paid parental leave for all caregivers. - Four-week paid sabbatical after five years of service.

• Drive standardized delivery frameworks for global consistency and scalability • Innovate with tools, automation, and AI to optimize service delivery and performance • Align practices with business goals to drive revenue, profitability, and customer satisfaction. • Build long-term client relationships by aligning services with their needs • Develop strategic partnerships for integrated service delivery • Enhance client satisfaction through feedback and proactive improvements. • Manage Professional Services P&L for timely, high-quality delivery and cost efficiency • Optimize resource planning, project management, and performance tracking tools • Collaborate with Sales and Pre-Sales to support sales and identify growth opportunities. • Lead hiring to build high-performing Professional Services teams • Develop enablement programs for consistent and effective team delivery • Foster a culture of accountability, innovation, and continuous improvement.

Title: Associate Director, Pitch Competitions, Venture Lab Location: Tangen Hall Job Description: University Overview The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023. The Associate Director provides leadership and management for Venture Lab’s pitch competitions, including the annual Startup Challenge, pitch nights, and the B-School Disrupt event, and related awards for student founders at the University of Pennsylvania. This work will enable Venture Lab to deliver co-curricular learning opportunities in innovation and entrepreneurship to Penn students and connect them to Penn alumni leaders and experts for practical instruction, advice, mentoring, and networking support. The position is responsible for strategy, program design, and end-to-end execution of these competitions and related student founder programming, including alumni judge recruitment, budget and work plan management, and risk management. The role requires strong project management fundamentals across complex, multi-part initiatives; systems thinking; comfort analyzing and interpreting competition and program data to inform decisions; and the judgment to navigate time-sensitive, high-visibility events involving alumni and student stakeholders. The position reports to the Senior Director of Venture Lab and works closely with cross-functional internal teams and Penn alumni, students, and external partners. Reporting to the Senior Director of Venture Lab, the Associate Director will: - Lead the annual Startup Challenge, a multi-stage competition held throughout the academic year that provides Penn student contestants the opportunity to present their business ideas or startups and receive feedback from alumni judges. Develop strategy and manage execution, including the application process, analyzing competition data and tracking progress across multiple rounds to ensure reviews are completed on time, multiple rounds of judging, alumni judge recruitment, and coordinated delivery across cross-functional teams of the work plan, budget, communications plan, and risk management. - Lead pitch nights throughout the academic year, providing Penn students with opportunities to develop effective communication skills, receive feedback, validate their business ideas, and gain exposure to the Penn entrepreneurship community. Responsibilities include strategy, recruitment and selection of student presenters, engagement of judges from the Venture Lab ecosystem, and partnerships with Penn organizations on themed events. - Lead the relaunch and end-to-end execution of the B-School Disrupt event, partnering with peer institutions and internal functional teams to produce a cross-institutional showcase of student and alumni ventures and coordinate alumni judges. Collaborate with the Venture Lab founders team to manage the Summer at Venture Lab initiative. - Prepare management reports and presentations for Venture Lab leadership. Design and maintain performance measurement frameworks, analyze program data to surface insights and recommend improvements, and support Salesforce data entry and management. Collaborate with Wharton External Affairs to produce donor stewardship reports and impact reports, incorporating feedback from Venture Lab and Wharton senior leadership. The position requires frequent interaction with seasoned, accomplished alumni entrepreneurs, venture capitalists, and other professionals engaged in entrepreneurship and innovation careers, including significant donors. The position is also responsible for cultivating an open rapport and a professional, supportive educational approach with undergraduate and graduate student entrepreneurs and innovators from all disciplines across the University of Pennsylvania. The position requires excellent interpersonal, written, and oral communication skills; strong collaboration and team building skills; a forward-thinking mindset; and demonstrated creativity, problem solving, critical analysis, initiative, judgment, decision-making skills, and bias toward action. This position is based in Philadelphia. After successful completion of the introductory period, this position is hybrid eligible with some weeks requiring more in-person work as needed. While the schedule is generally business hours, the Associate Director must be able to work early mornings/evenings/weekends and to travel as needed. Job Location - City, State Philadelphia, Pennsylvania Department / School Wharton School Pay Range $66,000.00 - $75,000.00 Annual Rate Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job’s level. Internal organization and peer data at Penn are also considered. Equal Opportunity Statement The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status or any class protected under applicable federal, state or local law. Special Requirements Background checks may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job. University Benefits - Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars. - Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions. - Retirement: Penn offers generous retirement plans to help you save for your future. Penn’s Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard. - Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be. - Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you’re newly hired, you won’t have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting. - Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That’s why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance. - Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally. - University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University’s libraries and athletic facilities, or visit our arboretum and art galleries. There’s always something going on at Penn, whether it’s a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you’re right in the middle of the excitement—and you and your family can enjoy many of these activities for free. - Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks. - Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures. - Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements. - Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.