• Drive standardized delivery frameworks for global consistency and scalability • Innovate with tools, automation, and AI to optimize service delivery and performance • Align practices with business goals to drive revenue, profitability, and customer satisfaction. • Build long-term client relationships by aligning services with their needs • Develop strategic partnerships for integrated service delivery • Enhance client satisfaction through feedback and proactive improvements. • Manage Professional Services P&L for timely, high-quality delivery and cost efficiency • Optimize resource planning, project management, and performance tracking tools • Collaborate with Sales and Pre-Sales to support sales and identify growth opportunities. • Lead hiring to build high-performing Professional Services teams • Develop enablement programs for consistent and effective team delivery • Foster a culture of accountability, innovation, and continuous improvement.

Title: Associate Director, Pitch Competitions, Venture Lab Location: Tangen Hall Job Description: University Overview The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023. The Associate Director provides leadership and management for Venture Lab’s pitch competitions, including the annual Startup Challenge, pitch nights, and the B-School Disrupt event, and related awards for student founders at the University of Pennsylvania. This work will enable Venture Lab to deliver co-curricular learning opportunities in innovation and entrepreneurship to Penn students and connect them to Penn alumni leaders and experts for practical instruction, advice, mentoring, and networking support. The position is responsible for strategy, program design, and end-to-end execution of these competitions and related student founder programming, including alumni judge recruitment, budget and work plan management, and risk management. The role requires strong project management fundamentals across complex, multi-part initiatives; systems thinking; comfort analyzing and interpreting competition and program data to inform decisions; and the judgment to navigate time-sensitive, high-visibility events involving alumni and student stakeholders. The position reports to the Senior Director of Venture Lab and works closely with cross-functional internal teams and Penn alumni, students, and external partners. Reporting to the Senior Director of Venture Lab, the Associate Director will: - Lead the annual Startup Challenge, a multi-stage competition held throughout the academic year that provides Penn student contestants the opportunity to present their business ideas or startups and receive feedback from alumni judges. Develop strategy and manage execution, including the application process, analyzing competition data and tracking progress across multiple rounds to ensure reviews are completed on time, multiple rounds of judging, alumni judge recruitment, and coordinated delivery across cross-functional teams of the work plan, budget, communications plan, and risk management. - Lead pitch nights throughout the academic year, providing Penn students with opportunities to develop effective communication skills, receive feedback, validate their business ideas, and gain exposure to the Penn entrepreneurship community. Responsibilities include strategy, recruitment and selection of student presenters, engagement of judges from the Venture Lab ecosystem, and partnerships with Penn organizations on themed events. - Lead the relaunch and end-to-end execution of the B-School Disrupt event, partnering with peer institutions and internal functional teams to produce a cross-institutional showcase of student and alumni ventures and coordinate alumni judges. Collaborate with the Venture Lab founders team to manage the Summer at Venture Lab initiative. - Prepare management reports and presentations for Venture Lab leadership. Design and maintain performance measurement frameworks, analyze program data to surface insights and recommend improvements, and support Salesforce data entry and management. Collaborate with Wharton External Affairs to produce donor stewardship reports and impact reports, incorporating feedback from Venture Lab and Wharton senior leadership. The position requires frequent interaction with seasoned, accomplished alumni entrepreneurs, venture capitalists, and other professionals engaged in entrepreneurship and innovation careers, including significant donors. The position is also responsible for cultivating an open rapport and a professional, supportive educational approach with undergraduate and graduate student entrepreneurs and innovators from all disciplines across the University of Pennsylvania. The position requires excellent interpersonal, written, and oral communication skills; strong collaboration and team building skills; a forward-thinking mindset; and demonstrated creativity, problem solving, critical analysis, initiative, judgment, decision-making skills, and bias toward action. This position is based in Philadelphia. After successful completion of the introductory period, this position is hybrid eligible with some weeks requiring more in-person work as needed. While the schedule is generally business hours, the Associate Director must be able to work early mornings/evenings/weekends and to travel as needed. Job Location - City, State Philadelphia, Pennsylvania Department / School Wharton School Pay Range $66,000.00 - $75,000.00 Annual Rate Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job’s level. Internal organization and peer data at Penn are also considered. Equal Opportunity Statement The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status or any class protected under applicable federal, state or local law. Special Requirements Background checks may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job. University Benefits - Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars. - Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions. - Retirement: Penn offers generous retirement plans to help you save for your future. Penn’s Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard. - Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be. - Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you’re newly hired, you won’t have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting. - Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That’s why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance. - Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally. - University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University’s libraries and athletic facilities, or visit our arboretum and art galleries. There’s always something going on at Penn, whether it’s a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you’re right in the middle of the excitement—and you and your family can enjoy many of these activities for free. - Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks. - Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures. - Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements. - Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.

The Director of Revenue Enablement is responsible for defining, building, and executing Greenway’s Revenue Enablement strategy across Sales, Customer Success, and Professional Services. This leader owns the design and execution of enablement programs that increase commercial effectiveness, accelerate productivity, reinforce execution excellence, and drive measurable revenue impact. The Director of Revenue Enablement serves as a strategic partner to Commercial, Product Marketing, Product, and Revenue Operations leadership — ensuring that revenue-facing teams are equipped with the skills, tools, systems, and reinforcement required to execute consistently and win in-market. This is a hands-on builder role. The Director will operate as an “army of one” — responsible for architecting the enablement strategy while personally designing, building, delivering, and optimizing programs and systems. This role requires a high-agency operator who thrives in ownership, moves seamlessly from strategy to execution, and builds scalable foundations for future growth. The ideal candidate combines commercial acumen, sales methodology expertise, enablement technology fluency, and strong instructional design capabilities with the ability to drive measurable business outcomes. Key Responsibilities Define and Execute the Revenue Enablement Strategy - Develop and own Greenway’s end-to-end Revenue Enablement strategy aligned to business growth objectives. - Establish measurable impact goals (ramp time, win rates, methodology adoption, tool utilization, deal velocity). - Build the enablement operating model across Sales, Customer Success, and Professional Services. - Serve as the strategic enablement partner to Commercial leadership, Product Marketing, RevOps, and Product. This role requires both strategic vision and direct execution. Rebuild and Modernize Onboarding & Productivity - Architect and personally deliver a best-in-class onboarding program that reduces ramp time and improves long-term effectiveness. - Design structured learning journeys by role, tenure, and segment. - Establish measurable ramp benchmarks and certification milestones. - Implement reinforcement and retention strategies grounded in adult learning best practices. - Continuously optimize onboarding using performance data and field feedback. Own Enterprise Sales Methodology & Execution Excellence - Lead adoption, certification, and reinforcement of Greenway’s Value Selling methodology and Discovery Framework. - Embed methodology into onboarding, Gong scorecards, Accord playbooks, and coaching frameworks. - Personally facilitate workshops, manager coaching sessions, and reinforcement programs. - Ensure commercial team members are equipped to execute approved value narratives consistently. Build and Govern the Revenue Playbook System - Translate Product Marketing approved messaging, positioning, and value frameworks into scalable execution tools. - Design and maintain high-impact playbooks, pitch decks, scripts, and buyer-facing materials. - Establish content lifecycle governance (versioning, approval alignment, usage tracking). - Own and manage the SE Gallery and SharePoint enablement ecosystem. - Continuously improve usability, clarity, and adoption of revenue content assets. Lead Revenue Enablement Technology & AI Optimization - Partner with RevOps on strategy, configuration, governance, and optimization of revenue enablement tools, including Gong, Accord, and Sales Assistant AI. - Architect Gong trackers, scorecards, briefs, themes, and Engage Flows to reinforce execution standards. - Build and manage playbooks and buyer enablement workflows within Accord. - Govern AI-assisted content usage to ensure alignment with approved messaging and claims. - Drive adoption, education, and measurable ROI from enablement platforms. Institutionalize Certification & Continuous Development - Design and operate structured product, process, and methodology certification programs. - Partner with L&D to create, publish, and track learning within Articulate, and related systems. - Implement ongoing skill development and reinforcement cadences tied to business priorities. - Establish clear expectations and accountability for certification compliance. Elevate National Sales Meetings & Commercial Events - Own enablement strategy and hands-on execution for Sales Kickoff (IGNITE) and key commercial meetings. - Design performance-focused agendas tied to measurable outcomes. - Develop training content and personally facilitate key sessions. - Partner cross-functionally to ensure strong narrative alignment and post-event reinforcement. Build a Data-Driven Enablement Intelligence Function - Establish KPIs and dashboards linking enablement programs to revenue outcomes. - Leverage Salesforce, Gong, and related systems to identify skill gaps and execution challenges. - Conduct structured needs assessments and implement targeted interventions. - Provide actionable insights to Commercial leadership and Product Marketing to inform execution refinement. Lay the Foundation for Future Scale - Design systems, documentation, and governance frameworks that can scale as the organization grows. - Establish repeatable program templates and processes. - Develop a roadmap for future enablement team expansion.

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together. The Associate Director - Clinical Annotation provides clinical and operational leadership for enterprise level clinical annotation initiatives that support AI enabled utilization management solutions. This role is accountable for planning, executing, and completing annotation projects on time and at scale, ensuring clinical accuracy, audit readiness, and alignment with utilization management guidelines. The Associate Director oversees annotation workflows, resolves clinical discrepancies arising from dual review processes, and ensures finalized annotations serve as the authoritative clinical source of truth for AI model training and validation. This role also leads capacity planning and volume responsiveness, proactively aligning staffing and workflows to changing business demands while positioning annotation operations for growth into additional clinical domains. You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: - Clinical Annotation Leadership & Oversight - Provide clinical oversight and final decision authority for annotation discrepancies identified through dual review workflows - Ensure all finalized annotations align with correct interpretation of utilization management guidelines, clinical criteria, and documentation standards - Document clinical rationale for annotation decisions to support audit, compliance, and defensibility - Submit finalized records and ensure accurate case status updates within proprietary platforms - Project Management & Execution - Own end to end project management for annotation initiatives, including scope definition, work planning, milestone tracking, and on time delivery - Develop and maintain project plans that clearly define timelines, dependencies, deliverables, and completion dates - Track progress against milestones and proactively manage risks, delays, or resource constraints to ensure project completion - Provide regular status reporting on progress, throughput, accuracy, and timeline adherence to stakeholders - Operational Management, Capacity Planning & Volume Responsiveness - Manage daily annotation operations to balance throughput, accuracy, and clinical quality - Forecast annotation volumes and perform capacity planning to align annotator staffing with anticipated and real time demand - Partner with the Digital Prior Authorization team to anticipate volume fluctuations and rapidly adjust staffing, prioritization, and workflows - Ensure operational readiness during peak demand periods and critical timelines - Quality Assurance & Continuous Improvement - Provide structured feedback and guidance to annotators to improve accuracy, consistency, and guideline interpretation - Partner with clinical auditors to support quality audits, inter rater reliability efforts, and continuous improvement initiatives - Monitor trends in annotation discrepancies and drive process improvements to reduce error rates over time - Cross Functional Collaboration - Collaborate closely with Product and Data Science teams to maintain alignment on clinical standards, annotation requirements, project timelines, and model readiness needs - Serve as a clinical subject matter expert supporting AI enabled workflows and responsible AI development - Translate clinical requirements into operationally scalable annotation practices - Strategic Growth & Future Planning - Contribute to strategy for expanding annotation capabilities into additional clinical domains, products, or use cases - Identify opportunities to improve scalability, efficiency, and clinical coverage as organizational needs evolve - Support development of sustainable annotation models that enable future growth while maintaining clinical rigor You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - Active clinical licensure with advanced clinical experience (RN, NP, or equivalent) - 3+ years of med/surg and/or critical care experience - 2+ years of experience in clinical operations leadership - Experience in quality assurance and audit - Demonstrated experience interpreting and applying clinical criteria sets (e.g., InterQual®, MCG®) - Solid knowledge of clinical documentation and coding standards - Solid background in utilization management, including prior authorization and concurrent review - Demonstrated project management skills, including planning, organization, timeline tracking, and delivery accountability - Demonstrated ability to make independent, clinically sound decisions in complex or ambiguous scenarios - Demonstrated solid analytical skills, attention to detail, and clear, professional communication Preferred Qualifications: - Experience supporting AI driven or technology enabled clinical workflows - Experience scaling clinical operations or leading workflows through periods of growth or increasing complexity - Familiarity with AI model development, validation, or clinical data annotation processes *All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $112,700 to $193,200 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.