Company Description Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B business. By leveraging its proprietary technology, Playtech delivers innovative products and services to ensure a safe, engaging and entertaining gaming experience. As the gaming industry's leading technology company, it combines business intelligence-driven software, services, content, and platform technology to drive excellence and innovation across the sector. Read more about who we are and what we do here: www.playtechpeople.com and www.playtech.com Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Embracing differences and maintaining transparency in our processes is the core of Playtech's overall commitment to responsible business practices. Ready to level up your career? Playtech’s Game team is on the lookout for a diligent, proactive, and detail‑oriented Business Analyst with strong analytical and system thinking skills Job Description Your influential mission. You will… - Translate high-level business solutions into technical specifications - Analyze requirements, facilitate requirements related meetings - Create documentation for existing solutions and features - Support other activities of the development team across the full software development cycle - Backlog management - Work with technical documentation - Perform solution validation Qualifications Components for success. You… - Should have 3+ years of experience in system or business analysis - Possess profound expertise in business and system analysis of complex software systems - Demonstrate strong analytical and system thinking skills - Have good communication skills - Aim for an Upper-Intermediate level in English (both written and spoken) - Worked with multiple corporate stakeholders via remote communication channels - Show strong facilitation skills - Understand web protocols, messaging protocols and web data formats: HTTP, WS, JSON, XML etc. - Gain practical experience with Browser DevTools - Worked with wireframes and diagrams (sequence and activity) You'll get extra points for… - Experience working with multiple teams in parallel - Background in gaming, casino, or gambling industries Thrive in a culture that values… - Collaboration across diverse, international teams - Innovation and continuous improvement - Transparency and accountability - Passion for delivering high-quality products to global clients Additional Information CASINO UNIT Casino products are the flagship of Playtech’s products, offering an industry-leading selection of online games together with a state-of-the-art platform for seamless integration with our business customers’ websites. We ensure to deliver a thrilling web experience content library that includes a slot, table/card, fixed odds games, and more. Some of the movie and entertainment brands we have collaborated with, include DC, MGM, and NBC Universal. Casino Unit is represented in the following locations: Estonia, Bulgaria, and Ukraine and includes around 300 great employees in total, who build the most extensive games portfolio across the industry. Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.

The Senior Business Analyst will work with business leaders to identify and translate complex and broad scope user requirements into user stories, design documentation, timelines process flows and other documentation as needed that have organization-wide applications. The position requires excellent written and verbal skills with the ability to facilitate meetings and larger workshops to drive continuous process and platform improvements. RESPONSIBILITIES, other duties may be assigned. Provide subject matter expertise to guide the development and implementation of business solutions. Lead and facilitate requirements gathering sessions, workshops, and interviews with stakeholders to capture business needs accurately and translating the requirements into functional design specifications, user stories, use cases and business process flows while ensuring alignment with project goals Manage and prioritize requirements in collaboration with product management and other cross functional teams. Adjust the requirements based on timeline, complexity and other business drivers. Work with Business and Technical teams to groom and prioritize work and ensure effective communication and delivery of high-quality solutions. Define and document business dependencies and understand system intricacies for all integrated platforms. Analyze complex business processes, identify automation opportunities and reengineer processes to improve automation potential. Perform data mapping and define all the aspects of integration between platforms Collaborate with project managers to plan and prioritize tasks, resources, and timelines for successful project delivery and identify, document, track, and communicate risks, assumptions, issues, and decisions. Document assigned feature sets and work with Quality Assurance to validate system functionality and ensure developed functionality conforms to specification. Lead User Acceptance Testing sessions and ensure successful operations handoff for launched features. Stay up-to-date with industry trends, best practices, and emerging technologies relevant to the business analysis field. Able to work with a high level of independence and initiative, while being able to adjust daily workloads to shift for competing business priorities, to be able to finish assignments without undue supervision. BASIC QUALIFICATIONS Bachelor’s degree in Management Information Systems, Computer Science, Business or related field or equivalent professional experience. Eight or more years of experience as an IT Business Analyst or other relevant experience Knowledge of Web based platforms and experience working with APIs Experience with Agile/Scrum methodology Experience in creating mockups, wireframes, and prototypes. Experience in leading/facilitating requirement meetings during business requirement gathering sessions or design discussions. Knowledge of basic documentation software (Microsoft Word, Excel, PowerPoint) PREFERRED QUALIFICATIONS Project Management experience Previous hands-on quality assurance background with experience full-cycle testing of functional requirements and managing requirements traceability. Scrum training and/or certifications Certification in Business Analysis, such as CBAP or PMI-PBA, is a plus. KNOWLEDGE, SKILLS, AND ABILITIES Proven experience in overseeing the design, development, and implementation of software and hardware solutions, systems, or products including in Agile/Scrum and Waterfall project methodologies Extensive practical knowledge in importing data for use in report software, spreadsheets, graphs, and flow charts. Proven experience in the operation and analysis of database hardware, software, and standards, as well as data retrieval methodologies Proficient in using business analysis tools such as Microsoft Visio, Excel, JIRA, Confluence and other relevant software. Demonstrated project management skills. Excellent understanding of the organization’s goals and objectives. Excellent analytical, mathematical, and creative problem-solving skills. Excellent written and oral communication skills. Excellent listening and interpersonal skills. Logical and efficient. Keen attention to detail. Ability to conduct research into systems issues and products as required. Ability to communicate ideas in both technical and user-friendly language. Highly self-motivated and directed. Ability to effectively prioritize and execute tasks in a high-pressure environment. Ability to handle multiple projects simultaneously and manage priorities effectively. Strong customer service orientation. Experience working in a team-oriented, collaborative environment. Strong critical thinking skills to assess current processes and propose new ideas Change Agent - Excited about change, drives business process improvement and technology expansion within the business. Resilient in the face of opposition and adversity, able to complete required changes. Self-Starter – Adapts to technology and business changes, takes initiative to learn new technologies and business processes and shares skills gained with team members. Excellent interpersonal skills to build strong relationships and work collaboratively with diverse teams. TOTAL REWARDS This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits. This position is bonus eligible. We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim. The "Know Your Rights" Poster is included here: Know Your Rights (English) Know Your Rights (Spanish) The pay transparency policy is available here: Pay Transparency Nondiscrimination Poster-Formatted QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.

Capco Poland is a leading global technology and management consultancy, dedicated to driving digital transformation across the financial services industry. Our passion lies in helping our clients navigate the complexities of the financial world, and our expertise spans banking and payments, capital markets, wealth, and asset management. We pride ourselves on maintaining a nimble, agile, and entrepreneurial culture, and we are committed to growing our business by hiring top talent. ROLE OVERVIEW: We are looking for a Business Analyst to support a large-scale change initiative within securities services. In this role, you will analyse end-to-end processes, assess operational impacts, and ensure readiness across key custody, settlement, and asset servicing workflows. You will partner closely with operations, technology, and project teams to translate requirements, validate solutions, and help deliver a smooth and controlled implementation. What You’ll Do - Execute operational readiness activities including runbooks, standard operating procedures, controls, exception workflows, and Day 1/Day 2 preparation - Perform hands-on testing support across functional, regression, UAT, and operational scenario cycles - Create and execute test cases, scenarios, and test data, including defect logging and retesting - Analyse changes across custody, settlements, asset servicing, and transaction management workflows - Review operational impacts related to FX dependencies, liquidity, client funding requirements, and market cut-offs - Produce clear operational documentation, support training preparation, and ensure user readiness - Work with cross-functional teams to confirm business impacts, process changes, and stability requirements What We’re Looking For - Experience in securities services, custody operations, settlements, or asset servicing - Hands-on delivery in operational readiness and/or testing execution - Strong understanding of settlement flows, transaction management processes, and corporate action/income events - Ability to analyse dependencies across FX, liquidity, and funding - Strong attention to detail and ability to produce high-quality documentation - Comfortable working in fast-paced change environments with multiple stakeholders Bonus Points For - Experience with T+1/T+0 readiness, operational resilience work, or market infrastructure change - Knowledge of global custody networks, pre-matching, fails management, or penalty regimes - Exposure to workflow redesign, controls uplift, or operational risk assessments - Consulting background or prior involvement in complex change programmes - Track record of managing stakeholders and supporting sustainable transformation WHY WORTH JOINING US - Hybrid work - Speaking English on daily basis, mainly in contact with foreign stakeholders and peers - Multiple employee benefits packages (MyBenefit Cafeteria, private medical care, life-insurance) - Access to 3.000+ Business Courses Platform (Udemy) - Access to required IT equipment - Ongoing learning opportunities to help you acquire new skills or deepen existing expertise - Being part of the core squad focused on the growth of the Polish business unit - A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients - A work culture focused on innovation and creating lasting value for our clients and employees ONLINE RECRUITMENT PROCESS STEPS - Screening call with the Recruiter - Competencies interview with Capco Hiring Manager - Feedback/Offer

Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. Finally, our Client is part of one the largest Insurance Groups in the world. About the Role We are seeking a detail-oriented and collaborative professional to join the Agency Experience and Technology Team. This role supports key systems and initiatives that enhance the agent experience, including agent email provisioning, record retrievals, agent texting support, and APEX (agency CRM). Acting as a liaison between Business and IT, you will help translate business needs into effective technology solutions while contributing to process improvements, system enhancements, and operational efficiency. What You’ll Do - Serve as a liaison between Business and IT to deliver solutions that meet organizational needs. - Support systems and initiatives such as agent email provisioning, record retrievals, agent texting, and APEX (agency CRM). - Gather, analyze, and document business and functional requirements. - Assist in business case development, including cost-benefit analysis, risk assessment, and project scope definition. - Perform impact analysis and support effort and cost estimation. - Contribute to user acceptance testing (UAT), implementation, and training activities. - Develop process maps, functional specifications, and preliminary systems design documentation. - Collaborate with stakeholders and Agile teams to prioritize and deliver capabilities. - Conduct quality reviews on project deliverables and support continuous improvement initiatives. - Research and investigate system issues, compliance requests, and technical requirements.