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Building quality global teams that drive efficiency and results
Clinical Quality Assurance Agent
Location
South Africa
Posted
50 days ago
Salary
0
Seniority
Mid Level
Job Description
Clinical Quality Assurance Agent
ReWorks Solutions
Job Opening: Clinical Quality Assurance Agent Location: South Africa, Remote (US Hours - 9am-5pm EST) Employment Type: Full-Time Key Responsibilities - Conduct detailed quality assurance audits across clinical and operational processes - Review documentation, reports, and case materials to ensure accuracy, compliance, and adherence to healthcare standards - Utilize QA audit tools and platforms (including CentralReach and Rethink) to evaluate performance and identify gaps - Interpret and apply healthcare regulations and standards across varying scenarios and cases - Provide clear, constructive feedback and recommendations for improvement - Analyze data using Excel and other tools to track trends, identify risks, and support decision-making - Collaborate with cross-functional teams to maintain and improve quality standards - Develop and refine QA processes, frameworks, and documentation - Translate complex findings into clear, concise, and actionable insights for stakeholders - Manage multiple audits and projects simultaneously using project management tools
Job Requirements
- Proven experience in a QA, compliance, or audit-focused role (preferably within healthcare or ABA environments)
- Proficiency in CentralReach, Rethink, Microsoft Office, and Excel
- Experience with QA audit tools and project management platforms
- Strong understanding of healthcare standards and ability to independently research and apply them
- Exceptional attention to detail with the ability to identify nuanced issues in audits and reviews
- Strong critical thinking skills with the ability to interpret complex information across different scenarios
- Excellent written communication skills, with the ability to simplify complex concepts clearly and effectively
- Strong problem-solving abilities and a proactive, solutions-oriented mindset
- Ability to take initiative and work both independently and as part of a team
- Strong organizational and time management skills
Benefits
- Comfortable working U.S. hours
- Remote work from home
- Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.
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Clinical Quality Assurance Agent
ReWorks SolutionsBuilding quality global teams that drive efficiency and results
• Conduct detailed quality assurance audits across clinical and operational processes • Review documentation, reports, and case materials to ensure accuracy, compliance, and adherence to healthcare standards • Utilize QA audit tools and platforms (including CentralReach and Rethink) to evaluate performance and identify gaps • Interpret and apply healthcare regulations and standards across varying scenarios and cases • Provide clear, constructive feedback and recommendations for improvement • Analyze data using Excel and other tools to track trends, identify risks, and support decision-making • Collaborate with cross-functional teams to maintain and improve quality standards • Develop and refine QA processes, frameworks, and documentation • Translate complex findings into clear, concise, and actionable insights for stakeholders • Manage multiple audits and projects simultaneously using project management tools
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