Build software faster. The One DevOps Platform enables your entire org to collaborate around your code. We're hiring.
Account Executive
Location
Italy
Posted
59 days ago
Salary
0
Seniority
Senior
Job Description
Account Executive
GitLab
• Report to a Regional Sales Director and own a broad book of business, from new prospects to growing existing accounts. • Manage the full sales cycle for prospects, from discovery and solution alignment through negotiation and close. • Support GitLab for prospects by clearly articulating our DevSecOps value proposition and aligning it to customer business outcomes. • Analyze wins and losses, contribute to root cause analyses, and share lessons learned with account managers, marketing, and technical teams. • Document and maintain accurate buying criteria, buying processes, next steps, and owners to ensure a reliable, evidence-based pipeline. • Contribute to improving our sales handbook and processes by documenting best practices and opportunities for refinement. • Provide account leadership and direction across pre- and post-sales, partnering closely with technical teams and customer success. • Represent the voice of the customer by contributing product feedback and ideas to our public issue tracker.
Job Requirements
- Proven success in software sales, ideally in a Commercial market context, managing a varied book of business.
- Ability to guide customers through the full buying journey, including defining buying criteria, mapping buying processes, and driving clear next steps.
- Effective communication and interpersonal skills to collaborate with business development, marketing, technical teams, and sales management.
- Experience documenting and maintaining accurate pipeline data and account plans based on evidence rather than assumptions.
- Skill in conducting and contributing to win/loss and root cause analyses, and sharing insights to improve team performance and processes.
- Proficiency in negotiation, presenting to customer stakeholders, and leading commercial discussions to close opportunities.
- Interest in GitLab, open source software, and preferably familiarity with Git, software development tools, or application lifecycle management.
- Alignment with GitLab’s values and an interest in contributing from diverse or transferable sales backgrounds, with willingness to travel in line with company policy.
- Fluent Italian language skills (required).
Benefits
- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental leave
- Home office support
Related Guides
Related Job Pages
More Account Executive Jobs
Real Estate Advertising Sales Executive – Polish Market
ProperstarJoin the world’s largest property platform. Reach millions of buyers and get exclusive mandates.
• Promote Properstar’s international real estate listing platform to real estate professionals, agents, developers, and brokers in Poland • Identify new business opportunities and grow the client portfolio • Conduct product demonstrations tailored to the Poland market • Achieve sales targets set by management • Utilize Properstar’s approved systems and tools to document sales activities, track prospects, and manage client interactions
• Own and manage the full sales cycle: discovery, demo, negotiation, and closing • Convert qualified inbound and outbound leads into paying customers • Conduct product demonstrations tailored to client needs and pain points • Build and maintain strong relationships with key decision-makers (B2B clients) • Collaborate with SDRs on pipeline development and lead qualification • Accurately track pipeline and sales activities using CRM tools (e.g., HubSpot, Salesforce) • Meet and exceed monthly and quarterly revenue targets • Provide market feedback to improve product positioning and messaging
• Act as the first point of contact with our Customers through our contact channels, consistently displaying full ownership of customer requests. • Increase our Customers awareness across our full product offering, while understanding the customers’ business to best match their needs. • Constantly put the customer at the heart of everything you do. • Process all customer enquiries, orders and general administration timely and accurately. • Achieve a strong volume of sales and retain a target margin. • Maximise sales by continually expanding orders, up-selling and cross-selling products on both incoming and outgoing calls. • Develop and maintain full product knowledge of all our products and the prices while also being market aware of our competitors. • Maintain, through the effective use of a follow up process, regular contact with new and existing customers to ensure that relationships are maintained for potential repeat business. • Build long-term sustainable working relationships with customers and related parties by being the Voice of Sysco Ireland. • Have the attention to detail and experience of getting sales across the line. • Liaise with and support our field-based Sales Representatives to ensure that customers' pricing and orders are processed timely and accurately.
Inside Sales Representative
TruVistaBusiness Solutions made to serve businesses of any size: More Reliable Services. Way Faster Speeds. Affordable Plans.
• Solicit and sell new or upgrade services to both new and existing customers • Manage sales leads by tracking and following up close new sales and customer upgrades • Work with Truvista Fiber sales and operations team members to generate sales leads • Review existing customer accounts to identify and close new sales and service upgrades opportunities that are mutually beneficial to the customer and Truvista Fiber • Provide world-class customer service to customers, process orders for service installation, activation, or change in service • Determine charges for services requested, collect deposits, prepare change of address records, and issue discontinuance orders • Take ownership of customer complaints concerning billing or services rendered • Perform other work-related duties as assigned




