• Lead full-cycle implementation projects (typically 30–90 days) from kickoff through go-live and hypercare • Own and manage 1–2 concurrent client implementations depending on workload • Conduct project scoping, requirements gathering, and solution design with clients • Configure and deploy CCaaS and UCaaS platforms such as Zoom, Five9, Genesys, Dialpad, or similar systems • Manage technical setup including number porting, routing configuration, system provisioning, and UAT testing • Support integration and configuration of APIs and connected systems where applicable • Facilitate client onboarding sessions, training, and implementation workshops • Serve as the primary point of contact for clients throughout the implementation lifecycle • Coordinate with internal teams including IT, project managers, and support teams to ensure delivery success • Ensure smooth transition to vendor support or operations teams after go-live • Create and maintain implementation documentation, onboarding guides, and technical playbooks • Identify implementation risks, troubleshoot deployment issues, and recommend solutions in real time

Role Description We are looking for a QA Engineer to design and execute testing strategies that ensure the reliability and quality of our products. You will be a critical voice for the end user. Key Responsibilities - Write and execute manual and automated test cases. - Identify, document, and track bugs through to resolution. - Develop automated test scripts using Selenium, Cypress, or similar tools. - Collaborate with developers to integrate testing into CI/CD pipelines. - Define and monitor quality metrics. Qualifications - 2+ years of QA experience. - Experience with test automation frameworks. - Strong analytical and problem-solving skills. - Familiarity with Agile/Scrum methodologies. - Excellent attention to detail and communication skills.

We are looking to hire ambitious entrepreneurs to start and scale their own startups. We are serial entrepreneurs, for example Paul Müller (founder Adjust, €1.2B exit) and Petter Made (founder SumUp, €8B) who are eager to support outlier personalities and serial entrepreneurs to build €1B+ companies. Our offer: - A salary while you build your startup as you will directly be employed by us. Alternatively, you can opt for up to €500k in funding. - 1:1 sparring with unicorn founders on a weekly basis - Community: Access to the top 0.1% of founders, peers and investors - Team building: Hiring top notch talent supported through our network (over 50,000 professionals) - Distribution: Support in reaching product-market-fit and building up a sales force / marketing machine - Funding support for securing a multi-million euro funding round within 12 months (on average, EWOR Fellows raise > €2M after our Grand Pitch) One of our fellows set a record for Europe’s largest pre-seed round by a first-time founder, securing a €12M pre-seed investment. Tasks - You will own, build, and run your startup in fields such as Biotech - You will embark on an extensive personal development journey crafted by unicorn founders and follow a fully customised programme enhancing your goal, time, and energy management - You will receive support in hiring through our network to over 50,000 professionals and advice as well as best practices from serial entrepreneurs - You will receive intensive coaching to make your startup ready to raise millions in funding - You will iterate your product with us until having reached product-market-fit and receive support in building up a sales force or creating a marketing engine respectively Requirements - You are based in Europe or the Americas or open to relocate - You are willing to take full responsibility for your own startup and scale it to €100M+ in revenues - You have excellent communication skills in the English language Join us and build a €1B+ company with us!

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description We are looking for a Google Dialogflow Engineer with Python experience to join our US-based healthcare client. You will become part of the Bot Development team, contributing to the implementation of a new conversational AI solution across multiple cloud platforms. Your primary focus will be on building and enhancing a bot using Google Cloud Platform, with a strong emphasis on integrating LLM (playbook) capabilities within Dialogflow CX, alongside its core functionalities. Work Authorization: you must have valid authorization to work in the United States at the time of application. Visa sponsorship is not available for this role. Responsibilities: - Design, develop, and deploy chatbots and voice bots utilizing leading Conversational AI platforms such as Microsoft Bot Framework, Google CCAI, and Dialogflow CX. - Craft clean, efficient, and maintainable code adhering to industry best practices and standards. - Develop custom components and tools to optimize the functionality and performance of our chatbot ecosystem. - Collaborate closely with developers, designers, and other stakeholders to meet project requirements and user expectations. - Leverage natural language processing (NLP), LLM, and machine learning (ML) techniques, including TTS, STT, and SSML, to enable our chatbots to comprehend and respond intelligently to user inputs. - Integrate chatbot systems seamlessly with backend systems, databases, and APIs to facilitate smooth data exchange and interactions. - Investigate and resolve complex technical issues by analysing logs and debugging code for continuous improvement. - Stay ahead of the curve by keeping up-to-date with the latest trends and advancements in chatbot development. Qualifications - 4+ years of hands-on experience with the Google Cloud Contact Center AI Bot framework. - Proficient in Natural Language Processing (NLP), Natural Language Understanding (NLU), Machine Learning (ML), and Conversational AI. - Extensive experience with the new LLM (playbook) feature in Dialogflow CX, as well as traditional Dialogflow CX functionalities. - Solid understanding of Google as a Software-as-a-Service platform. - Proven troubleshooting and analytical skills in complex, distributed environments. - Familiarity with SQL and experience working with relational databases. - Experience integrating web services into applications. - Proficient in Agile and Scrum development methodologies. - Bachelor’s degree in a technology-related field or equivalent experience. Nice to have: - Experience with programming languages such as JavaScript, Python, or Node.js. - Familiarity with automated testing practices. We offer: - Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. - Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program. - Work From Anywhere Culture: make the most of the flexibility that comes with remote work. - Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. - Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. - Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. - Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. *Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.