Role Description - Assisting in the configuration and customisation of SAP SuccessFactors modules (e.g., Employee Central, Performance & Goals, Learning, Recruitment, Compensation). - Participating in project workshops to gather and document client requirements. - Supporting the development of functional specifications and system design documents. - Conducting system testing, including unit testing, integration testing, and user acceptance testing (UAT). - Identifying and resolving configuration issues under guidance from senior consultants. - Documenting test results and ensuring system functionality aligns with client requirements. - Assisting with data extraction, transformation, and loading (ETL) processes. - Preparing training materials and user guides, as well as assisting in delivering end-user training sessions. - Providing post-go-live support and responding to user queries. - Maintaining accurate project documentation, including configuration guides, process flows, and issue logs. - Monitoring system performance and suggesting improvements to enhance functionality. - Keeping up-to-date with SAP SuccessFactors updates and best practices. Qualifications - Bachelor's degree in Human Resource Management, Information Technology, Commerce or related fields will be advantageous. - Experience in the Human Resource field is advantageous. - Minimum 5+ years of experience on SuccessFactors Implementation projects. - Certification in SAP SuccessFactors modules with Deltas up to date, preferably at least two certifications. - Experience in delivering end-to-end SAP SuccessFactors projects. - Experience in guiding and advising clients. - Implementation experience or a good knowledge of Performance and Goals Management and Onboarding is desirable. - Must have a strong understanding of SAP SuccessFactors Management processes and align them with client requirements. - Strong time management skills to meet project timelines and deliver high-quality deliverables. - Able to work independently and with others; self-directed; takes initiative to solve problems and overcome roadblocks. - Take ownership of staying current with the latest releases and updates on SuccessFactors modules published by SAP. - Previous pre-sales and proposal response experience is desirable. - Ability to work creatively and analytically in a problem-solving environment. Key Attributes - Strong analytical and problem-solving skills with a detail-oriented approach to provide clear recommendations and out-of-the-box thinking. - Time management, ability to prioritise and manage multiple tasks. - Excellent interpersonal and customer relationship management skills to effectively collaborate with various stakeholders at all levels. - Process-driven, with the ability to work under pressure and work under tight deadlines. - Excellent English written and verbal communication skills. - Must be able to work independently and collaborate effectively within a team. - Strive for growth, self-improvement, and continuous learning.