About the Team he Go To Market Technology (GTMT) organization enables the growth and productivity for DoorDash Go-To-Market teams with reliable data, intelligent workflows, and frictionless experiences that move at the speed of DoorDash. We build systems that streamline business processes to be nimble and effective while serving the needs of our Merchants and Customers. About the Role We're looking for Application Engineers to join our Go-To-Market Technology (GTMT) team, where you'll build elegant solutions that power DoorDash's rapid growth. While you'll work with our existing CRM ecosystem, your impact will extend far beyond – you'll architect and develop custom solutions using DoorDash's proprietary infrastructure to solve complex business problems. In short, we’re looking for someone that can flex building in Salesforce and outside of it. You’re excited about this opportunity because you will... - Build applications to be used by internal teams for attracting, selling to and onboarding our merchants - Develop and define the architecture and tech stack for a business area - Develop robust APIs and microservices using modern frameworks and AWS services - Create innovative solutions that extend beyond traditional CRM (e.g. Salesforce) capabilities by leveraging DoorDash's proprietary infrastructure - Drive architectural decisions that balance business needs, technical excellence, and long-term maintainability - Collaborate with product managers, designers, and stakeholders to deliver high-impact solutions We're excited about you because you have… - 5+ years of experience building enterprise applications, with expertise in both Salesforce and custom development using modern frameworks - Passion about writing clean, testable code and building scalable systems - Proficiency in common programming languages such as Kotlin, Go, or Python - Ability to analyze and improve system efficiency and stability, working with SQL/NoSQL databases (Postgres, Redis, Elasticsearch, RabbitMQ) - Strong understanding of service-oriented architecture, designing and implementing RESTful/gRPC APIs, and modern web stacks (HTTP, REST) - A keen sense of when to leverage commoditized platforms vs. building custom solutions. - Excitement about mentoring others and driving technical excellence Nice to Have - Experience with event-driven architectures and messaging systems - Knowledge of CI/CD practices and infrastructure as code - Background in B2B and B2C Go-To-Market environments and technology (e.g. CPQ, CLM, CTI/telephony, cadencing) - Experience with frontend technologies like JavaScript, HTML5, CSS3, and React - Understanding of distributed systems and microservices architecture Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey Compensation Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package for all regular employees, that includes paid time off, paid parental leave, wellness benefit and several paid holidays. Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, an RRSP including an employer match, and a mental health program, among others. To learn more about our benefits, visit our careers page here. The base pay for this position ranges from our lowest geographical market up to our highest geographical market within British Columbia. $124,000—$155,000 CAD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. If you need any accommodations, please inform your recruiting contact upon initial connection.

About the Team The Go To Market Technology (GTMT) organization enables the growth and productivity for DoorDash Go-To-Market teams with reliable data, intelligent workflows, and frictionless experiences that move at the speed of DoorDash. We build systems that streamline business processes to be nimble and effective while serving the needs of our Merchants and Customers. About the Role We're looking for Application Engineers to join our Go-To-Market Technology (GTMT) Operations & Support team, where you’ll maintain business-critical systems and deliver world-class support to our stakeholders. While you'll work with our existing CRM ecosystem, your impact will extend far beyond – you’ll also support our custom solutions using DoorDash's proprietary infrastructure to solve complex business problems. In short, we’re looking for someone that can flex building/maintaining in Salesforce and outside of it. You’re excited about this opportunity because you will: - Maintain business-critical applications to be used by internal teams for attracting, selling to and onboarding our merchants. - Manage and improve our user provisioning processes to optimize accuracy, speed, and cost-efficiency - Manage regular release updates, security improvements, and technical health enhancements to keep our systems reliable and secure - Analyze trends and deliver continuous improvement to our business processes, architecture, and tech stack to ensure reliability and scalability. - Drive technical decisions that balance business needs, technical excellence, and long-term maintainability. - Collaborate with product managers, designers, and stakeholders to deliver high-impact solutions to keep the business running smoothly. We're excited about you because you have… - 5+ years of experience building or supporting enterprise applications, with expertise in both Salesforce and custom development using modern frameworks, preferably in a production support capacity. - Excitement about solving problems for our stakeholders. - Passion about writing clean, testable code and building scalable systems. - Proficiency in common programming languages such as Kotlin, Go, or Python. - Strong understanding of service-oriented architecture, designing and implementing RESTful/gRPC APIs, and modern web stacks (HTTP, REST). - A keen sense of when to leverage commoditized platforms vs. building custom solutions. Nice to Have - Experience with event-driven architectures and messaging systems. - Knowledge of CI/CD practices and infrastructure as code. - Background in B2B and B2C Go-To-Market environments and technology (e.g. CPQ, CLM, CTI/telephony, cadencing). - Experience with frontend technologies like JavaScript, HTML5, CSS3, and React. - Understanding of distributed systems and microservices architecture. - Ability to analyze and improve system efficiency and stability, working with SQL/NoSQL databases (Postgres, Redis, Elasticsearch, RabbitMQ). Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey Compensation Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package for all regular employees, that includes paid time off, paid parental leave, wellness benefit and several paid holidays. Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, an RRSP including an employer match, and a mental health program, among others. To learn more about our benefits, visit our careers page here. The base pay for this position ranges from our lowest geographical market up to our highest geographical market within British Columbia. $124,000—$155,000 CAD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. If you need any accommodations, please inform your recruiting contact upon initial connection.

• Administer, configure, and maintain Atlassian Cloud applications (Jira Software, Jira Service Management, Confluence, Access, Statuspage). • Design and manage Jira workflows, automation rules, custom fields, and permission schemes aligned to organizational standards. • Implement and support Atlassian Access for identity federation (SSO, SCIM) with Azure Entra ID. • Manage Confluence spaces, templates, and permissions, ensuring consistent governance and structure across departments. • Develop and maintain automations and integrations using Atlassian APIs, webhooks, and tools like Automation for Jira, ScriptRunner, or similar. • Partner with Security, Compliance, and IT Governance to ensure adherence to data retention, access control, and audit requirements. • Maintain documentation, change logs, and configuration records for Atlassian environments. • Monitor system performance, capacity, and usage metrics, ensuring uptime and proactive issue resolution. • Collaborate with project teams and business owners to optimize use cases and deliver platform enhancements. • Provide user support, training, and best-practice guidance for Atlassian tools. • Support related SaaS integrations (e.g., Slack, Zoom, DocuSign etc) as needed for cross-tool workflows.

• Administer, configure, and maintain collaboration and productivity SaaS platforms, including Atlassian Cloud (Jira, Jira Service Management, Confluence, Assets, Statuspage), Slack, Zoom, and adjacent tools as needed. • Own platform reliability and operational health: monitoring, incident response, problem management, and continuous improvement (runbooks, SLAs/SLOs where applicable). • Design and manage Jira/JSM configurations (workflows, automation rules, custom fields, request types, SLAs, portals, permission schemes) aligned to organizational standards. • Manage Confluence spaces, templates, and permissions, ensuring consistent governance and information architecture across departments. • Implement and support identity federation and user lifecycle management (SSO, SCIM) via Azure Entra ID (Azure AD) and enforce least-privilege access models across platforms. • Build and maintain automations and integrations using APIs, webhooks, and automation tooling (e.g., Atlassian Automation, Slack/Zoom APIs, scripts in Python/PowerShell), enabling cross-tool workflows and reducing manual admin effort. • Evaluate, onboard, and manage third-party apps/add-ons and AI capabilities (security review, supportability, licensing/cost management, and vendor engagement). • Partner with Security, Compliance, and IT Governance to ensure adherence to data retention, access control, audit requirements, and secure configuration baselines. • Support enterprise AI systems used for collaboration and productivity (e.g., AI assistants/copilots, enterprise search/knowledge tooling) with governance, access, integrations, and responsible enablement. • Maintain documentation, change logs, configuration records, and standards for all owned systems; drive consistent operating procedures and change management. • Collaborate with project teams and business owners to optimize use cases, drive adoption, and deliver platform enhancements via a clear backlog and roadmap. • Provide tier-3 user support, training, and best-practice guidance for collaboration tools; develop self-service and enablement materials where appropriate.