Role Description We are looking for a highly analytical and proactive Finance & Strategy Manager to join our growing team at Courtyard.io! Reporting to the Head of Finance, this role sits at the intersection of finance, strategy, and operations - ideal for someone who thrives in a fast-paced, high-growth environment and is passionate about using metrics-driven insights to power decision-making. You will be responsible for owning core financial models, partnering with cross-functional teams, and quarterbacking strategic initiatives across the business. What You’ll Do: - Own and evolve core financial models and forecasting processes, including functional ownership of key profitability drivers. - Partner cross-functionally with Marketing, Engineering, and Ops to evaluate opportunities and develop robust financial analyses. - Turn ambiguous business questions into structured, actionable insights — helping stakeholders understand not just what happened, but why. - Drive performance analysis across business segments, surfacing growth opportunities, risks, and areas requiring attention. - Build business cases for new initiatives, from market sizing through expected ROI, and track performance post-launch. - Lead fast-moving strategic initiatives such as new category launches and go-to-market campaigns - ensuring financial clarity and measurable impact at every step. Qualifications - 6+ years of experience in investment banking, private equity, consulting, or strategic finance/business operations within a high-growth tech company. - Exceptional command of financial modeling and quantitative analysis, with a track record of tackling ambiguous problems and delivering clear, actionable insights. - Strong analytical toolset - SQL or data analysis experience preferred, or a clear desire to learn. - Fluency with AI tools (ChatGPT, Claude, etc.) for accelerating analysis and research, or a clear excitement about building that muscle. - Excellent communication and influence skills; you can align cross-functional partners and present confidently to leadership. - High attention to detail, bias for action, and a self-starter mentality — you don't wait to be told what to do. Benefits - A dynamic and engaging environment focused on fostering real growth and innovation. - Opportunities to create amazing products that our customers truly love and value. - Comprehensive health insurance packages with dependent coverage. - Competitive salary with ample opportunities for career advancement and development. - Enjoy the flexibility of a fully remote work environment. - 401(k) plan with a 4% employer match to help you plan for the future. - $100 monthly dogfooding stipend to explore and enjoy Courtyard’s product firsthand.

Job Title: ITAD Administrative Operations Manager Position Type: Full-Time, Remote Working Hours: U.S. business hours About the Role We are looking for a highly organized and systems-driven Administrative Operations Manager to own and improve the administrative infrastructure of a growing IT Asset Disposition (ITAD) organization. This is a manager-level role focused on building and maintaining the systems that keep operations running smoothly. These systems include client onboarding documentation, compliance tracking, invoicing workflows, freight documentation, vendor records, and HR administration. Rather than simply completing administrative tasks, this role is responsible for creating structure, improving processes, and ensuring documentation remains accurate and organized as the company grows. The ideal candidate is highly detail-oriented, proactive, and comfortable taking ownership of administrative systems in a remote environment. Responsibilities Administrative Systems & Process Ownership - Own and manage the company’s administrative systems across multiple operational areas. - Build and improve workflows that keep administrative processes organized and scalable. - Identify gaps or inefficiencies in existing systems and implement better solutions. - Maintain clear documentation standards across all administrative functions. Client Administration & CRM Management - Manage client onboarding documentation and ensure accurate handoff from sales to operations. - Maintain organized client records and communication history within the CRM. - Ensure all client documentation is complete, accurate, and properly stored. - Improve processes related to client documentation and record keeping. Compliance & Regulatory Documentation - Maintain compliance documentation and track regulatory requirements. - Monitor renewal timelines and ensure documentation stays current. - Ensure records remain organized and audit-ready. - Maintain structured documentation systems for regulatory accountability. Accounting & Invoicing Administration - Manage the administrative flow of invoices and billing documentation. - Maintain records for invoices, purchase orders, and payment tracking. - Ensure financial documentation is organized and accurate. - Support accounting workflows through clear administrative processes. Shipping & Freight Documentation - Maintain documentation related to shipments and freight logistics. - Track documents such as bills of lading, shipment logs, and carrier records. - Ensure logistics documentation remains accurate and accessible. - Maintain organized freight and shipping records. Vendor Documentation & Records - Maintain documentation for downstream vendors and service partners. - Track vendor contracts, compliance documents, and insurance records. - Ensure vendor files remain organized and audit-ready. HR Administrative Support - Maintain employee records and HR documentation. - Support onboarding and offboarding administrative processes. - Track employee documentation including PTO and benefits records. - Maintain structured HR administrative systems. What Makes You a Perfect Fit - Strong systems thinker who enjoys building organized processes. - Manager-level professional comfortable owning operational functions. - Extremely detail-oriented with high documentation accuracy. - Proactive problem solver who improves systems and workflows. - Comfortable working independently in a remote environment. Required Experience & Skills (Minimum) - Experience in administrative operations management, operations coordination, or administrative leadership roles. - Strong experience organizing and managing operational processes or systems. - Excellent attention to detail and documentation accuracy. - Strong written English communication skills. - High level of digital organization and document management. - Ability to manage multiple administrative workflows simultaneously. - Reliable high-speed internet and professional remote work setup. Ideal Experience & Skills - Experience in operations-heavy or compliance-focused industries. - Experience managing documentation systems across multiple departments. - Familiarity with CRM systems and structured documentation environments. - Experience supporting finance, logistics, compliance, or HR operations. What Does a Typical Day Look Like? An Administrative Operations Manager focuses on maintaining accurate administrative systems and supporting operational workflows. You will: - Manage client onboarding documentation and CRM records. - Track compliance and regulatory documentation. - Maintain invoicing and financial documentation workflows. - Organize freight and vendor documentation. - Identify inefficiencies and improve administrative systems. - Ensure all documentation remains accurate, organized, and scalable. In essence: you ensure the company’s administrative backbone stays organized, accurate, and scalable as the business grows. Key Metrics for Success (KPIs) - Accuracy and completeness of administrative documentation. - Zero compliance or documentation errors. - Timely processing of invoices, communication, and documentation updates. - Well-organized vendor, freight, and regulatory records. - Overall health and efficiency of administrative systems. Interview Process - Initial Phone Screen - Video Interview with Pavago Recruiter - Practical Assessment (Administrative Systems Scenario) - Client Interview - Offer & Onboarding #LI-AG1

Job Title: ITAD Administrative Operations Manager Position Type: Full-Time, Remote Working Hours: U.S. business hours About the Role We are looking for a highly organized and systems-driven Administrative Operations Manager to own and improve the administrative infrastructure of a growing IT Asset Disposition (ITAD) organization. This is a manager-level role focused on building and maintaining the systems that keep operations running smoothly. These systems include client onboarding documentation, compliance tracking, invoicing workflows, freight documentation, vendor records, and HR administration. Rather than simply completing administrative tasks, this role is responsible for creating structure, improving processes, and ensuring documentation remains accurate and organized as the company grows. The ideal candidate is highly detail-oriented, proactive, and comfortable taking ownership of administrative systems in a remote environment. Responsibilities Administrative Systems & Process Ownership - Own and manage the company’s administrative systems across multiple operational areas. - Build and improve workflows that keep administrative processes organized and scalable. - Identify gaps or inefficiencies in existing systems and implement better solutions. - Maintain clear documentation standards across all administrative functions. Client Administration & CRM Management - Manage client onboarding documentation and ensure accurate handoff from sales to operations. - Maintain organized client records and communication history within the CRM. - Ensure all client documentation is complete, accurate, and properly stored. - Improve processes related to client documentation and record keeping. Compliance & Regulatory Documentation - Maintain compliance documentation and track regulatory requirements. - Monitor renewal timelines and ensure documentation stays current. - Ensure records remain organized and audit-ready. - Maintain structured documentation systems for regulatory accountability. Accounting & Invoicing Administration - Manage the administrative flow of invoices and billing documentation. - Maintain records for invoices, purchase orders, and payment tracking. - Ensure financial documentation is organized and accurate. - Support accounting workflows through clear administrative processes. Shipping & Freight Documentation - Maintain documentation related to shipments and freight logistics. - Track documents such as bills of lading, shipment logs, and carrier records. - Ensure logistics documentation remains accurate and accessible. - Maintain organized freight and shipping records. Vendor Documentation & Records - Maintain documentation for downstream vendors and service partners. - Track vendor contracts, compliance documents, and insurance records. - Ensure vendor files remain organized and audit-ready. HR Administrative Support - Maintain employee records and HR documentation. - Support onboarding and offboarding administrative processes. - Track employee documentation including PTO and benefits records. - Maintain structured HR administrative systems. What Makes You a Perfect Fit - Strong systems thinker who enjoys building organized processes. - Manager-level professional comfortable owning operational functions. - Extremely detail-oriented with high documentation accuracy. - Proactive problem solver who improves systems and workflows. - Comfortable working independently in a remote environment. Required Experience & Skills (Minimum) - Experience in administrative operations management, operations coordination, or administrative leadership roles. - Strong experience organizing and managing operational processes or systems. - Excellent attention to detail and documentation accuracy. - Strong written English communication skills. - High level of digital organization and document management. - Ability to manage multiple administrative workflows simultaneously. - Reliable high-speed internet and professional remote work setup. Ideal Experience & Skills - Experience in operations-heavy or compliance-focused industries. - Experience managing documentation systems across multiple departments. - Familiarity with CRM systems and structured documentation environments. - Experience supporting finance, logistics, compliance, or HR operations. What Does a Typical Day Look Like? An Administrative Operations Manager focuses on maintaining accurate administrative systems and supporting operational workflows. You will: - Manage client onboarding documentation and CRM records. - Track compliance and regulatory documentation. - Maintain invoicing and financial documentation workflows. - Organize freight and vendor documentation. - Identify inefficiencies and improve administrative systems. - Ensure all documentation remains accurate, organized, and scalable. In essence: you ensure the company’s administrative backbone stays organized, accurate, and scalable as the business grows. Key Metrics for Success (KPIs) - Accuracy and completeness of administrative documentation. - Zero compliance or documentation errors. - Timely processing of invoices, communication, and documentation updates. - Well-organized vendor, freight, and regulatory records. - Overall health and efficiency of administrative systems. Interview Process - Initial Phone Screen - Video Interview with Pavago Recruiter - Practical Assessment (Administrative Systems Scenario) - Client Interview - Offer & Onboarding #LI-AG1

• Serve as the senior finance leader for the GTM organization • Set the direction for how Finance partners with Sales, Marketing, and Customer Experience • Guide and influence executive decision-making on growth investments, trade-offs, and resource allocation • Ensure financial insights are clearly connected to business strategy • Partner with Sales, Marketing, and Customer Experience teams to lead forecast and planning processes • Oversee and evolve a complex topline forecasting model • Define the KPI framework for GTM performance and ensure consistent reporting • Lead the development of high-performing GTM FP&A team