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AssessFirst 🦄

We help you see beyond the CV. 🚀🌟

Customer Data & Automation Lead

Data EntryData EntryFull TimeRemoteLeadTeam 51-200H1B No SponsorCompany SiteLinkedIn

Location

Europe

Posted

51 days ago

Salary

60K - 70K / year

Seniority

Lead

No structured requirement data.

Job Description

Customer Data & Automation Lead

AssessFirst 🦄

Role Description Tu veux contribuer à transformer le futur du travail ? On veut te rencontrer. Ce que tu feras : - Construire le Customer Intelligence System d’AssessFirst. - Transformer une data fragmentée en un système fiable, actionnable et scalable. - Comprendre les comportements utilisateurs. - Anticiper churn, inactivité et opportunités d’expansion. - Activer les bonnes actions, au bon moment, à grande échelle. Au croisement de la data, du produit et du business, tu construis un système capable, à terme, de décider et agir de manière autonome. Ton impact est direct : activation, rétention, expansion. Comment tu vas le faire? - Structurer la data - Garantir la fiabilité et la cohérence des données clients. - Aligner les données entre DB, Mixpanel, HubSpot… et définir une stratégie de tracking claire. - Construire une “source of truth” fiable. - Rendre la data accessible à tous. - Comprendre nos utilisateurs - Analyser les parcours, les funnels, la rétention. - Identifier les signaux clés (engagement, churn, upsell). - Construire des segmentations actionnables. - Créer des dashboards utiles. - Construire des systèmes automatisés - Mettre en place des automatisations basées sur le comportement. - Orchestrer des scénarios lifecycle (activation, re-engagement, expansion). - Garantir la pertinence et le bon timing des actions. - Construire des systèmes adaptatifs. - Poser les bases du prédictif - Définir des modèles de scoring (churn, engagement, expansion). - Identifier les signaux clés. - Collaborer avec la Data Science. - Construire une logique de “next best action”. - Tester, apprendre, améliorer - Lancer des A/B tests. - Mesurer l’impact business. - Itérer en continu. - Prioriser ce qui a le plus d’impact. - Designer un système scalable - Connecter data, analyse, décision et activation. - Assurer les intégrations (DB, CRM, APIs…). - Construire une architecture robuste. - Améliorer en continu les process. - Accélérer avec l’IA - Utiliser l’IA pour personnaliser et automatiser. - Optimiser les communications. - Construire des approches AI-driven. - Aller vers un système de plus en plus autonome. Qualifications - 3 à 6+ ans d’expérience en Data, Growth ou Lifecycle. - Solide expérience en analyse de data produit. - Expérience dans la mise en place de systèmes automatisés à impact. - Maîtrise des fondamentaux techniques : SQL, outils d’analytics (type Mixpanel), CRM (HubSpot), APIs. - À l’aise avec les modèles de données et les outils d’IA. - Niveau d'anglais professionnel. Requirements - Orienté(e) système (data → décision → action). - Focalisé(e) sur l’impact business. - Builder (tu fais, tu construis). - Capable d’arbitrer entre court et long terme. - Autonome et responsable. Benefits - Fourchette salariale : 60K-70K fixe. - Autonomie & flexibilité : tu t’organises librement selon les priorités et les projets du moment. - Full remote : travaille d’où tu veux en Europe ! 🌍 - Tickets resto : carte Swile à 10 € par jour travaillé. - Mutuelle : couverture santé avec Alan. - Épargne & participation : dispositif d’épargne salariale et de participation. - Bien-être : participation à tes activités sportives, chèques cadeaux et plateforme d’avantages. - Coworking : accès à des espaces partagés jusqu’à 6 fois par mois avec Worklib. - Vie d’équipe : une culture forte et plusieurs séminaires par an pour se retrouver. Company Description Nous sommes une HR Tech en forte croissance, avec une mission claire : révolutionner le recrutement à l’échelle mondiale. Aujourd’hui, nous sommes plus de 110 collaborateurs et accompagnons 3 500+ clients dans plus de 40 pays, pour recruter et faire évoluer leurs équipes de manière plus inclusive et plus efficace. Notre culture ? Ambition, impact et liberté.

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