It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time. Position Overview: The IT Support Analyst I will operate at the front lines of the IT department, supporting Dutch Bros shop operations. This role is key to helping resolve problems quickly so that we can focus on what matters most, serving our customers. This role works closely with other teams, and other Support Analysts, to make sure that technology does not get in the way of creating a great experience for our customers. Job Qualifications: Required: - Minimum of 2 years of experience in a systems support role, required - Basic understanding of Point of Sale environment: POS, kitchen displays, loyalty, payments, peripherals, and their integrations - Working knowledge of common hardware and popular desktop and mobile operating systems (Windows, MAC, iOS, Android) - Proven ability to learn and support new and existing IT services - Ability to effectively communicate complex IT concepts simply - Ability to work in a dynamic environment Preferred: - CompTIA A+ Certification, preferred - Experience with LAN, WAN, VPN networking and other systems, preferred Schedule: - This role is part of an on-call rotation that will require weekend and evening work Location Requirement: This role is open to remote in the state of Texas. Key Result Areas (KRAs): Support the Field IT Operations by responding to incoming support requests: - Answer, evaluate, and prioritize incoming requests for assistance from Dutch Bros Field employees - Provide support to all Shops as it relates to the overall Point of Sale, network, receipt printers, and other technology systems that assist the Field in serving customers - Ensure all problem calls are resolved and closed in a timely manner, including follow-up with users to ensure issue resolution - Proactively work to improve the overall system performance and stability - Identify, diagnose, and resolve all customer issues by using documented troubleshooting items such as a knowledge base, previously reported issues, colleague experience, or connecting the customer to an escalated level of support to properly resolve their issue - Be an expert in the operations of Dutch Bros shops; thoroughly understanding the overall system environment - Manage problem escalations and work directly with other teams or vendors to solve technical issues - Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and general wifi connectivity in a roaming environment. Utilize tools, processes, training, communication and team collaboration to ensure the Dutch Bros shops can stay focused on serving our customers: - Log and track Help Desk tickets using a problem management database and maintain a history of records and related problems - Regularly strive to equip employees, vendors, and affiliated users the perfect tools for their jobs, to include but not limited to Field employees and Franchisees - Adapt to nontraditional shops and propose improvements to standardize shop topology - Remotely troubleshoot and confirm network connectivity issues; could include occasional opportunities to travel onsite - Handle tickets escalated from vendors in a timely manner. Retain ownership of own assigned tickets and update ticket logs daily as needed - Implement temporary solutions for immediate relief, while documenting long-term resolution plans for permanency - Continued education as required to enable subject matter expertise within assigned systems - Develop and maintain documentation for user-facing and internal processes Maintain general knowledge of common information technologies, procedures, support, and point of sale: - Be familiar with the following programs, processes, and terminology: - Customer Service - Help Desk support - iPad and iOS support - Cloud application support - Email troubleshooting: SSO and MFA integrations - End user training - Receipt printer setup/installation - DVR/NVR configuration and setup - Small project management - Tier 1 network troubleshooting for LAN/WAN - Mobile device management - IT compliance - System monitoring - Written and verbal communication - Ticket management and documentation - Payment and gift card processing - Digital loyalty systems - Kitchen display system - Point of Sale - Application support - End-user support - Technical Support ​Skills: - IT Communication - Detail-Oriented - Critical Thinking - Technical Troubleshooting - Group Problem Solving - Information Technology (IT) Systems - Customer Service Physical Requirements: - In-Office Environment: Must be able to work in a busy, crowded, and loud office with frequent distractions and interruptions - Must be able to collaborate in-person with occasional impromptu in-person meetings - Office Conditions: Adaptability to typical office conditions, which may include exposure to air conditioning, heating, artificial lighting, and varying noise levels - Mobility: Ability to sit, stand, reach, twist, stretch, and work at a desk for long stretches. Must be able to occasionally move or lift office items up to 25 pounds - Hearing Requirements: Hearing must be sufficient or correctable to ensure clear understanding of spoken information, including participating in virtual meetings and phone calls. Use of hearing aids or other assistive devices is acceptable if needed. - Reading and Writing Proficiency: Ability to read and write in English is essential for processing documents, drafting reports, and following up on necessary actions. Proficiency in written communication is required to handle job-related tasks effectively. - Vision Requirements: Vision must be adequate or correctable to perform essential job duties, such as reading documents on a computer screen and using other visual tools. Use of corrective lenses or other measures to meet visual requirements is expected if needed. - Technology Proficiency: Must be proficient in operating a computer and other office productivity tools such as printers, scanners, and collaboration software. - Effective Communication: Must possess strong verbal and written communication skills to interact effectively with team members, clients, and other stakeholders via email, video conferencing, and other in office communication tools. Compensation: $21.37 - DOE If you like wild growth and working in a unique and fun environment, surrounded by positive community, you'll enjoy your career with us!

• Support administration of health and welfare benefit programs, including vendor coordination and issue resolution. • Maintain and execute required benefits compliance and reporting activities (e.g., CMS reporting, CAA reporting, PCORI fees, nondiscrimination testing). • Establish, manage, and continuously improve ACA processes, including eligibility tracking, measurement periods, reporting, and audit readiness. • Assist with annual benefits renewal processes including data gathering, analysis, and implementation support. • Partner with vendors and internal stakeholders to ensure accurate and timely benefit administration. • Support administration of retirement plans including 401(k) and 457(b). • Coordinate plan documentation, payroll processing, and employee transactions such as rollovers and distributions. • Support 401(k) compliance activities including census preparation, audit support, and Form 5500 reporting. • Manage vendor coordination including access, file feeds, and issue resolution. • Maintain and support benefits and compensation configuration within Workday, including eligibility rules, plan setup, and business processes. • Support Workday releases through testing, validation, and production readiness. • Monitor and support vendor integrations to ensure accurate data flow between systems. • Assist in identifying opportunities to improve system efficiency, automation, and data accuracy. • Support benefits-related payroll processes including billing reconciliation, arrears tracking, and deduction accuracy. • Perform audits related to benefits deductions, HSA limits, retirement plan limits, and payroll integrations. • Assist in managing benefit earnings and deduction code setup and maintenance. • Support open enrollment configuration and validation within Workday. • Assist with job evaluations, compensation data updates, and benchmarking support. • Support compensation processes such as merit planning, market adjustments, and incentive administration. • Maintain data integrity within compensation systems including PayScale and Workday. • Assist with reporting and analysis to support compensation decisions and workforce planning. • Produce standard and ad hoc reports related to compensation and benefits programs. • Support audits and compliance reviews through accurate data reporting and documentation. • Identify trends, discrepancies, and opportunities for process improvement through data analysis. • Provide support to employees and leaders regarding compensation and benefits programs. • Assist in resolving inquiries related to benefits, payroll deductions, and compensation processes. • Contribute to a positive employee experience through accurate, timely, and clear administration of total rewards programs.

Here at Lower, we believe homeownership is the key to building wealth, and we’re making it easier and more accessible than ever. As a mission-driven fintech, we simplify the home-buying process through cutting-edge technology and a seamless customer experience. With tens of billions in funded home loans and top ratings on Trustpilot (4.8), Google (4.9), and Zillow (4.9), we’re a leader in the industry. But what truly sets us apart? Our people. Join us and be part of something bigger. Job Description: As a Condo Review Analyst, you'll be responsible for reviewing condo project approvals for mortgage loans. This is a fully remote role. What You'll Do - Review condo documents for loans - Provide condo approval/warranty to align with agency requirements - Analyze condo project documentation - Respond to condo scenario inquiries - Assist with government condo approvals - Assist with training for Lower team members on the condo process - Communicate with various departments on the requirements for condo approval - Provide and promote exceptional customer service both internally and externally - Meet minimum new condo review submittal expectations ​ Who You Are - 2-4 years of mortgage underwriting or processing experience - Experienced with condo project reviews and documentation - Familiar with Fannie Mae & Freddie Mac guidelines - Proficient with Encompass - Able to work independently while meeting production standards - Detail-oriented and organized - Excellent communication and customer services skills What You'll Get - Competitive compensation - Full benefits: medical, dental, vision, paid holidays, PTO, parental leave - Life insurance, short- and long-term disability, 401(k) with company match - Corporate wellness program - Employee discount on home mortgage purchases and refinances Lower provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Privacy Policy

Job Description: The Coding Analyst I for SelectHealth provides general expertise in the areas of all areas of coding (professional, facility (inpatient and outpatient), drug, Durable Medical Equipment (DME), and lab code sets) for highly-regulated, government insurance programs such as Medicare, Medicaid, Affordable Care Act (ACA), Children's Health Insurance Program (CHIP), Federal Employees Health Benefit (FEHB) program, and self-funded plans with unique plan designs, reimbursement, compliance initiatives, regulatory legislation, and billing practices. This analyst reviews claims and monitors provider appeals including sending correspondence to providers. We are committed to offering flexible work options where approved and stated in the job posting. However, we are currently not considering candidates who reside or plan to reside in the following states: California, Connecticut, Hawaii, Illinois, New York, Pennsylvania, Rhode Island, Vermont, and Washington. Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings. Essential Functions - Reviewing claims (pre-payment) to monitor billing practices and ensure accurate coding and reimbursement based on specific contracts, payment methodologies and state and federal regulations that vary by geography and lines of business - Ensures review decisions are in line with Employee Retirement Income Security Act (ERISA) standards. - Logging provider appeals and sends correspondence to providers on submitted appeals. - Serving as a consultant to various other departments within Select Health and departments within Intermountain Healthcare including physicians and facilities. Does require one on one physician and/or office engagement and communication and training. - Supporting higher level analysts in their responsibilities and research. Effectively managing workload and responsibilities. - Maintaining subject-matter expertise and educates providers and staff accordingly. - Responsible for compliance with all coding regulations for all provider specialties (surgical and non-surgical) and coding methodologies (including inpatient (Non DRG and DRG), outpatient (APC and non- APC), Ambulatory Surgical Centers (ASC), drugs and biologicals, lab and genetics, home health, DME and any other type of claim we may receive. - Responsible for compliance with all regulations: State and federal regulations vary by state and line of business. Skills - Medical Billing and Coding - Claims Processing - Customer Service - Critical Thinking - Documentation - Time Management - Communication Verbal and Written - Attention to Detail - ICD Coding - Electronic Medical Records (EMR) Qualifications Minimum Qualifications - Associate degree from an accredited institution. Education will be verified -or - - Two years of work experience in coding, healthcare, or in a health plan environment. -and - - Demonstrated Intermediate level experience with Microsoft Office applications. - - Demonstrated excellent written and verbal communication and presentation skills. Preferred Qualifications - Bachelor's Degree from an accredited institution. Education will be verified. - - National professional coding certification (e.g., Certified Professional Coder (CPC), Certified Coding Specialist (CCS)). Must be obtained within one year of hire. - - Two years of coding or auditing experience in a professional, facility, or health plan environment. - - Excellent organizational, analytical, and communication skills. - - Demonstrated ability to establish and maintain rapport with co-workers, physicians, and other health care providers. - - Demonstrated ability to perform tasks independently and with minimal supervision. - - Demonstrated sound judgment and decision-making skills. - - Experience with Government programs (Medicare, Medicaid, or ACA) Physical Requirements - Ongoing need for employee to see and read information, documents, monitors, identify equipment and supplies, and be able to assess customer needs. - Frequent interactions with providers, colleagues, customers, and members that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately. - Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc. - Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment. Location: SelectHealth - Murray Work City: Murray Work State: Utah Scheduled Weekly Hours: 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $30.55 - $48.12 We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here. Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.