• Create, edit, and maintain documentation for CSI products and systems, including customer‑facing and internal materials. • Develop original documentation as well as enhance and update existing content to ensure accuracy and usability. • Plan and scope documentation projects, including defining timelines and delivery milestones. • Support product release documentation, including planning, writing, organizing, and editing release‑related materials. • Maintain CSI help systems by producing clear, user‑friendly documentation. • Write and distribute: Customer and internal email communications, Bulletin board postings, Performance alert notifications. • Ensure documentation meets quality standards and typically requires minimal editing prior to publication. • Coordinate with subject matter experts to review and approve content before distribution. • Perform additional duties as assigned to support documentation and communication needs.

Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: - Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. - Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. - Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results. The Opportunity: By embodying our core purpose of customer obsession, new ideas, and driving innovation, and delivering excellence, you will help ensure that every touchpoint is meaningful and contributes to our mission of redefining the possible in healthcare. The Senior Technical Writer for Business Intelligence will play a crucial role in developing and overseeing the communication infrastructure for the Business Intelligence (BI) department, ensuring clear and effective communication within the Business Intelligence (BI) department and across the organization. This role involves crafting comprehensive release notes, change notifications, and updates for the BI website, as well as maintaining Standard Operating Procedures (SOPs) and managing distribution lists. This position will collaborate closely with BI teams to understand technical concepts and translate them into user-friendly documentation. They will uphold consistent standards of clarity, accuracy, and accessibility in all communication efforts, contributing to the efficient operation of BI processes and the organization as a whole. This senior position involves independently managing projects and building comprehensive communication frameworks to support BI initiatives. Essential Job Functions Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results. Communication Framework Development: Develop and oversee the communication infrastructure for the BI department, ensuring effective dissemination of information through various channels. Technical Documentation: Independently create and maintain comprehensive release notes, change notifications, and updates for the BI software and systems, ensuring accuracy, clarity, and relevance Website Maintenance: Update and manage content on the TEDI BI website, including announcements, alerts, user guides, and FAQs, to reflect the latest developments and enhancements. Standard Operating Procedures (SOPs): Develop and maintain SOPs for BI processes and workflows, collaborating with subject matter experts to ensure accuracy and compliance. Distribution Lists Management: Oversee and maintain distribution lists, ensuring the appropriate stakeholders receive relevant communications promptly. Advanced Collaboration: Work closely with BI teams, engineers, and other departments to gather information and translate complex technical concepts into user-friendly documentation Quality Assurance: Conduct regular reviews and audits of documentation to maintain accuracy, consistency, and adherence to organizational standards and guidelines Training Support: Develop training materials and user guides to support internal and client users in understanding BI tools and processes. Miscellaneous Communication Efforts: Handle ad-hoc communication tasks as assigned, such as preparing presentations, drafting emails, or assisting with other documentation needs within the BI department. Continuous Improvement: Stay updated on industry best practices, tools, and technologies related to technical writing and communication, suggesting improvements to existing processes and documentation standards. Cross-Functional Collaboration: Work closely with other departments, such as IT, Product Management, and Operations, to ensure alignment and consistency in communication efforts related to BI initiatives. This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Associates may be required to perform other job related duties as required by their supervisor, subject to reasonable accommodation. Employment Qualifications 5 to 7 Years Bachelors Degree or Equivalent Experience - Proven working experience in technical writing - Working knowledge of Microsoft Office (all products) - Demonstrated skill in written communication including spelling, grammar, and punctuation - Experience writing for healthcare application is highly preferred, but not necessary - Ability to work and communicate with team in an online collaboration platform - Ability to follow style guides - Excellent time management skills with a proven ability to meet deadlines - Ability to work independently as well as cooperatively and collaboratively as part of a team - Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences. - This is a remote position; however, candidates must be willing and able to travel to and work onsite at client, temporary, or corporate office locations as business needs require. - This role pays between $84,000-126,000 based on experience This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range. #LI-KS1 #LI-Remote Join an award-winning company Five-time winner of “Best in KLAS” 2020-2022, 2024-2025 Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024 Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024 Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023 Energage Top Workplaces USA 2022-2024 Fortune Media Best Workplaces in Healthcare 2024 Monster Top Workplace for Remote Work 2024 Great Place to Work certified 2023-2024 - Innovation - Work-Life Flexibility - Leadership - Purpose + Values Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include: - Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. - Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation. - Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. - Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company. Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories. Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com. This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range. Employment Disclaimers – Ensemble

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards. WHY JOIN US If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you! ABOUT THE ROLE As a Lead .NET Developer, you’ll drive the full development lifecycle of a test automation suite — working directly with stakeholders to shape product direction and technical strategy. Leading a focused squad within an Agile environment, you’ll build meaningful features in C#, WPF, and WinForms while deepening your expertise in a globally recognized platform trusted by over 80,000 users. This role offers a rare blend of hands-on engineering and technical leadership for someone ready to own quality from the inside out. WHAT YOU WILL DO - Lead a development team consisting of developers and QA; - Communicate with stakeholders and provide updates on progress; - Prepare reports on completed work and project status; - Participate in Scrum ceremonies and support agile processes; - Develop new functionality and resolve issues in automation tools; - Troubleshoot installation and testing issues across environments; - Maintain and expand internal knowledge base documentation. MUST HAVES - Expertise in C#; - Experience as a team leader; - 4+ years of experience with .NET development; - Strong knowledge of Microsoft Windows operating systems; - Strong knowledge of WPF and WinForms; - Experience with Azure DevOps integrations; - Experience with performance and memory optimization; - Experience with scripting languages and network protocols; - Understanding of C++ / Qt; - Understanding of databases; - Proficiency with JIRA for issue tracking; - Fluent English level. NICE TO HAVES - Knowledge of WebDriver technologies (Selenium); - Knowledge of WiX Toolset; - Knowledge of Linux operating systems; - Understanding of mobile development (iOS, Android); - Understanding of Java; - Understanding of JavaScript; - Understanding of Delphi; - Willingness to learn new technologies. PERKS AND BENEFITS - Remote work & Local connection: Work where you feel most productive and connect with your team in periodic meet-ups to strengthen your network and connect with other top experts. - Legal presence in India: We ensure full local compliance with a structured, secure work environment tailored to Indian regulations. - Competitive Compensation in INR: Fair compensation in INR with dedicated budgets for your personal growth, education, and wellness. - Innovative Projects: Leverage the latest tech and create cutting-edge solutions for world-recognized clients and the hottest startups.

VirtualResource (VR) is a boutique consultancy supporting companies to maintain and optimise their HR system - Workday - by providing remote based resources to supplement their existing maintenance organisation team. As a VR project manager you will join an exiting portfolio of projects across multiple large global organisations. What is the role? We are looking for a Workday Technical Services Lead to define, build, and scale our technical capability within the Workday practice. This is a strategic leadership role focused on AI-driven innovation, platform extensibility, and next-generation Workday technologies. You will lead the technical vision across integrations, security, data, and Workday AI, ensuring delivery excellence while shaping future-ready solutions. Acting as a trusted advisor to clients and internal stakeholders, you will drive innovation, build high-performing teams, and position the practice at the forefront of Workday and AI advancements. Responsibilities will include: - Define and execute the Workday technical strategy, driving AI-enabled innovation, automation, and emerging technologies - Establish and evolve the roadmap across Workday AI, Extend, Prism Analytics, and integrations - Provide architectural oversight for implementations and AMS, ensuring best practice, security, and high-quality delivery - Champion standardisation, automation, and scalable frameworks/accelerators - Advise clients on adopting Workday AI, analytics, and advanced platform capabilities - Drive innovation through Extend, AI-enhanced solutions, and enterprise integrations - Build, mentor, and grow a high-performing technical team and capability - Act as a trusted advisor to clients, supporting architecture discussions, pre-sales, and solution design - Translate complex technical concepts into clear insights for senior stakeholders - Strengthen the Workday partnership and stay ahead of platform innovations and industry trends Only experienced Workday consultants to apply please. As a member of the VR team, you will have the flexibility to manage your own day, as long as you meet your set objectives and client demands. Often your team will be a mix of on-site and remote based members who will connect using IM, video calls and an online ticketing system. Good communication skills and time management is essential for this role. What skills are we looking for? Our roles are remotely based, meaning you will be working from your home office, connecting with your client and team on a daily basis. To be successful in this type of environment, you will need to have the ability to communicate effectively (in English) with cross-functional teams, explain complex concepts in easy, understandable terms and proactively drive process improvements. You will need to be comfortable with video calls and be proactive in keeping communication channels open with your client and team. Must have Skills Required - Extensive hands-on experience with Workday integrations (Studio, EIB, PECI, Core Connectors), reporting, and security - Proven experience embedding AI or automation into Workday or enterprise systems - Strong track record leading technical teams in Workday implementations or AMS - Deep understanding of Workday architecture and cross-functional dependencies - Experience in integration design and business process alignment - Strong ERP knowledge and understanding of enterprise system concepts - Excellent stakeholder management and client-facing communication skills - Ability to translate complex technical concepts for senior audiences - Strong problem-solving mindset with both analytical and creative thinking - Experience mentoring teams and developing junior consultants - Proficiency with tools such as Excel, Visio, MS Project, and PowerPoint Other Qualifications/Skills that will be beneficial - Bachelor’s degree in Computer Science or a related field - Workday certifications (Integrations, Studio, Extend) - Knowledge of AI technologies (LLMs, APIs, automation platforms) - Experience with Workday Prism Analytics and Extend - Exposure to enterprise AI integration strategies - Experience contributing to innovation, accelerators, or reusable frameworks As this is a remote role, you can be based anywhere in South Africa, UK or EU so long as you are authorised to work in the country you reside in without the need for visa sponsorship now or in the future.