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CSI is a leading technology partner delivering innovative solutions and expert service.
Technical Writer
Location
United States
Posted
57 days ago
Salary
0
Seniority
Senior
Job Description
Technical Writer
CSI
• Create, edit, and maintain documentation for CSI products and systems, including customer‑facing and internal materials. • Develop original documentation as well as enhance and update existing content to ensure accuracy and usability. • Plan and scope documentation projects, including defining timelines and delivery milestones. • Support product release documentation, including planning, writing, organizing, and editing release‑related materials. • Maintain CSI help systems by producing clear, user‑friendly documentation. • Write and distribute: Customer and internal email communications, Bulletin board postings, Performance alert notifications. • Ensure documentation meets quality standards and typically requires minimal editing prior to publication. • Coordinate with subject matter experts to review and approve content before distribution. • Perform additional duties as assigned to support documentation and communication needs.
Job Requirements
- 5+ years of relevant experience in technical writing, documentation, or a closely related field.
- Education or job knowledge equivalent to an undergraduate college degree.
- Strong ability to translate complex technical information into clear, concise, user‑focused documentation.
- Excellent written communication, editing, and organizational skills.
- High attention to detail and commitment to accuracy.
- Ability to manage multiple projects and deadlines independently.
- Comfort collaborating with cross‑functional teams and subject matter experts.
Benefits
- Comprehensive range of benefits
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