• Serve as the primary point of contact for tenant service requests and inquiries. • Assist in establishing and maintaining positive relationships with tenants, ensuring timely follow-up on concerns and compliance with lease requirements. • Coordinate with local vendors for repairs, maintenance, inspections, and compliance documentation. • Assist in onboarding and managing vendor relationships, including scheduling and performance tracking. • Troubleshoot property-level issues, identify areas for improvement, and provide actionable recommendations. • Track and manage lease expirations, renewals, rent escalations, and other critical dates. • Monitor rent collections and escalate delinquencies to accounting or legal as needed. • Maintain organized digital records of lease documents, vendor contracts, COIs, and compliance records. • Assist in preparing annual property budgets and monitor expenses to ensure adherence. • Assist in calculating CAM charges and support reconciliation and collection processes. • Review and code operating expenses per company policies. • Generate reports including occupancy updates, lease tracking summaries, work order logs, and variance analyses. • Support capital project tracking and vendor follow-up. • Submit timely updates and participate in recurring internal property status meetings.

• The Chemical Technician plays a critical role in our engagement and customer longevity. • It is responsible for ensuring maximum customer satisfaction, troubleshooting and resolving immediate issues, proactively addressing any potential issues and identifying areas of opportunity as it relates to the customer experience. • Provide professional, expert solutions to all customers, to enable their business to be profitable and leave their customers satisfied with a clean, shiny, dry vehicle every time they use our products • Site Preventative Care & troubleshooting: Titration of product as needed Volumemetrics for product as needed Minor chemical equipment/application repairs • Customer Satisfaction: Responsible for site chemical conversions & installations, and keeping the customers informed of progress Monitor customer levels and responsible for Chemical Inventory & replenishment orders placed at sites under responsibility • Maintain Wash Key Reporting - Service Report Conduct NCS Site Surveys using the template • Support & execute on corporate accounts (CTC) per the protocols Provide on-site revenue program training Conduct Technical & Chemistry basic training with appropriate location personnel Maintain accurate and up-to-date computer files (SF, Portal, Google & CTM) of customers and their issues • Analyze customer outputs, and make recommendations on technical updates or ways to increase efficiency and wash counts for the designated site. • Customer Expansion: Identify areas of opportunity for our account, conduct an initial intake discussion and communicate to sales management.

• Implement and maintain best practices for in-store merchandising, including fixture placement, planograms, display compliance, and security measures (e.g., tethers, alarms, and loss prevention strategies). • Track and manage project timelines, workback schedules, and deliverables to ensure on-time execution. • Help manage the execution of merchandising strategies to optimize Nex Playground’s presence at retailers, warehouse clubs and other key partners. • Manage vendor relationships, including RFQs/RFPs, budget processing, and purchase orders needed for fixture maintenance and refreshes. • Conduct research on display effectiveness to drive the evolution of merchandising strategies and interactive demo experience. • Analyze retail performance metrics and use data-driven insights to refine merchandising strategies and increase brand awareness. • Effectively communicate project updates, risks, and timelines to cross-functional teams and leadership. • Propose, design, and implement process improvements for the fixture database and store list maintenance.

• Lead Instructors play a key role in driving elements of Correlation One’s multiple training programs. They will train learners in Correlation One’s programs and work with company operations personnel to drive exceptional learning outcomes. Their main focus as educators will be in larger format lectures, training anywhere from 20 to 2,000 learners, live, depending on the program. • Prior to the program launch, instructors complete the required administrative instructor training. Classes are virtual – taught over Zoom and other virtual learning technologies like Slack. • Lead the instruction of a “virtual classroom” within a larger program; these typically consist of hundreds of learners; instruction purview includes: • Instruct learners using Cybersecurity content provided by Correlation One • Prepare in advance for all assigned live sessions and provide curricular input and feedback ahead of sessions. • Offer additional expertise and resources from the Cybersecurity community. • In some cases, instructors can create casework and curriculum when they are interested and for additional compensation.