National Carwash Solutions

• Build and manage field service team of 12 – 15 employees • Manages service team members in Southern Texas • Manage scheduling and training of field service technicians and chemical delivery specialists • Establish performance goals for designated team of technicians • Coach and guide direct reports in safety compliance, quality, and customer satisfaction • Provide leadership, technical guidance, and continuing education in field operations • Monitor and manage expenses, revenue, and margin targets • Prepare and control operational budgets and inventory • Communicate with customer and travel to assigned locations • Act as primary point of resolution for escalating customer issues and/or complaints • Monitor service metrics and KPIs

• Responsible for prospecting, retaining and growing sales in regard to NCS cleaning solutions product sales • Research companies and build targeting prospect lists • Develop compelling and meaningful value to customers using insight, business analysis, and problem solving • Provide professional and technical expertise in the delivery and usage of NCS products • Keep Salesforce.com up to date and report business metrics as required • Collect overdue invoices from customers and maintain D.S.O. ratio at or below company standards

• Design, build, and maintain data pipelines and lakehouse architecture • Develop and maintain SQL-based and PySpark transformations • Own data ingestion across enterprise sources • Partner with analysts and stakeholders to translate requirements • Develop Tableau data sources and enabling self-service analytics • Implement data quality practices and monitor pipelines • Establish standards for data modeling and pipeline architecture • Support AI workflows by providing curated data access • Manage platform configuration, cost, and performance • Troubleshoot data issues and resolve root causes

National Carwash Solutions has grown over the past 45 years to become North America’s largest equipment, service, and cleaning solutions provider in the car wash industry. Our world-class brands are backed by the largest service network in the country with more than 300 dedicated service professionals and growing! Come join us for an extraordinary career in a high growth, team-oriented company! The Gig: The Chemical Technician plays a critical role in our engagement and customer longevity. It is responsible for ensuring maximum customer satisfaction, troubleshooting and resolving immediate issues, proactively addressing any potential issues and identifying areas of opportunity as it relates to the customer experience. The typical number of sites this role is responsible for is 50-75 sites per month. What You’ll Do: Provide professional, expert solutions to all customers, to enable their business to be profitable and leave their customers satisfied with a clean, shiny, dry vehicle every time they use our products Site Preventative Care & troubleshooting: - Titration of product as needed - Volumemetrics for product as needed - Minor chemical equipment/application repairs Customer Satisfaction: - Responsible for site chemical conversions & installations, and keeping the customers informed of progress - Monitor customer levels and responsible for Chemical Inventory & replenishment orders placed at sites under responsibility - Maintain Wash Key Reporting - Service Report - Conduct NCS Site Surveys using the template - Support & execute on corporate accounts (CTC) per the protocols - Provide on-site revenue program training - Conduct Technical & Chemistry basic training with appropriate location personnel - Maintain accurate and up-to-date computer files (SF, Portal, Google & CTM) of customers and their issues - Analyze customer outputs, and make recommendations on technical updates or ways to increase efficiency and wash counts for the designated site. Customer Expansion: Identify areas of opportunity for our account, conduct an initial intake discussion and communicate to sales management This individual is expected to comply with all applicable OSHA, EPA, Local Regulatory Law, and company safety policies. Management retains the discretion to add or change the duties of this position at any time. Qualifications: - Associate Degree in Business Administration or related field preferred; or equivalent practical experience. - Car Wash experience is preferred but not required - Basic mechanical knowledge & aptitude - Ability to communicate internally and externally across all levels of the organization - Good microsoft office skills and basic knowledge of a computer - Demonstrated ability to provide the highest level of customer service and support. - Ability to function with minimal supervision and work in a team environment. Must be a self-starter and be extremely motivated. - Exemplary organizational skills and attention to detail - Ability to support overnight travel up to 40% based on territory & customer needs Pay: $28 - $33 hr #LI-Remote Grow your career supported by an energized and passionate team, professional development, training, flexibility and opportunities for advancement. We offer competitive wages and benefits including comprehensive health, dental and vision coverage, matching 401(k), paid time off and more. National Carwash Solutions is a proud equal opportunity employer. We are a drug free, EEO employer committed to a diverse workforce. We will consider all qualified candidates regardless of race, color, national origin, sex age, marital status, personal appearance, sexual orientation, gender identity, family responsibilities, disability, education, political affiliation or veteran status.

• As a Business Development Representative, you will be responsible to prospect and grow business while building relationships within the assigned territory with the end goal of building the brand and use of NCS chemicals to our target audience. • Responsible for prospecting, retaining and growing sales in regard to NCS cleaning solutions product sales and account contract agreements to consistently meet and or exceed sales budgets. • Research companies and build targeting prospect lists, developing strategies that increase new account penetration, bring new business on efficiently and create a long-term, fully committed customer base. • Develop compelling and meaningful value to customer using insight, business analysis, problem solving and flexibility with a focus on forward thinking by identifying opportunities, threats and trends; anticipating future barriers and issues, as well as analyzing and interpreting organized customer economics/financial performance. • Responsible for being a subject matter expert on all NCS cleaning solutions and how they will perform when utilized in all types of professional car wash equipment found in the marketplace today. • Provide professional and technical expertise in the delivery and usage of NCS products. This includes positioning the NCS brands as the leader in the marketplace and the best car wash solutions on the market and using sales tools and models to successfully present to customers. • Listen to customer needs and wants to be able to keep leadership apprised of changes in the marketplace and/or customer concerns. • Communicate with leadership any bad business, lost business or correction active that needs to be taken to prevent the loss of business. • Keep Salesforce.com up to date and report business metrics as required. • Prepare daily, weekly, monthly and long term sales and service plans for both the territory and each customer. • Collect overdue invoices from customers and maintain Days Sales Outstanding (D.S.O.) ratio at or below company standards. • Prepare meaningful, well organized customer service reports on timely basis. • Support and assist with CTC accounts with field level sales and service execution as well as Corporate Account and Distribution initiatives. • Must cold call to generate new business leads and work with the corporate marketing department to follow up on industry leads. • Travel to prospective client and current client sites to assess needs and make recommendations pertaining to replacing current equipment and/or for installing a new car wash. • Comply with all applicable OHSA, ESA, and other provincial regulatory laws, as well as company safety policies.

• Serve as the primary point of contact for clients converting to AMP Clarity, owning the project lifecycle from kickoff through post-go-live stabilization. • Identify, proactively mitigate, and clearly communicate project risks, dependencies, and opportunities across hardware, software, staffing, and scheduling workstreams. • Distinguish between high-impact priorities requiring immediate focus and lower-value distractions that can derail progress. • Synthesize issues from on-site teams into structured work plans with clear owners, due dates, and accountability. • Provide both client executives and AMP leadership with concise, executive-level visibility into implementation progress and risk mitigation status. • Document lessons learned across projects and drive continuous improvement of implementation playbooks and processes. • Partner with Sales during pre-contract and contracting phases to confirm realistic deployment timelines and resource capacity. • Provide resource cost and pricing support during the sales process. • Assist with proposal and quote creation, ensuring alignment across scope, hardware requirements, and implementation sequencing. • Develop and manage detailed implementation schedules across multiple client sites, balancing internal capacity with client expectations. • Assign and coordinate field implementation team members, confirming deployment timing, scope, and readiness. • Lead recurring weekly client meetings, driving agenda, accountability, and forward momentum. • Maintain a structured project plan that clearly outlines milestones, dependencies, and site-level readiness. • Maintain a strong, healthy, and positive client relationship throughout the conversion process — even when navigating challenges.

• Prospect and grow business while building relationships in assigned territory. • Create strategies to increase new account penetration. • Provide expertise in NCS cleaning solutions and professional car wash equipment. • Communicate customer needs and concerns to leadership. • Maintain Salesforce.com and report business metrics.

• As a Equipment Sales Manager, you will effectively grow sales territory assigned by generating new business sales for both tunnel and In Bay carwashes as well as work with current clients to replace existing equipment • Keep close contact with current customers to find out about their evolving business needs • Make value-added recommendations based on needs and work with the appropriate corporate services contacts to ensure clients are taken care of and customer needs are met • Troubleshoot problems as necessary to aide in client retention • Must cold call to generate new business leads and work with the corporate marketing department to follow up on industry leads • Travel to prospective client and current client sites to assess needs and make recommendations pertaining to replacing current equipment and/or for installing a new car wash • Learn all product and services offerings within a short timeframe and become the subject matter expert on all solutions offerings • Must communicate and promote our product and service offerings accurately and execute on customer needs as appropriate • Coordinate responsibilities with area service manager, technicians, and delivery personnel to grow the service activities, if applicable • Place orders for equipment sales, collect down payment, progress payment and final payment • Confirm and communicate delivery date, and monitors the pre-installation preparation at customer locations • May make or delegate post installation courtesy calls to customers to insure satisfaction of company products and service • Attend and may participate in various conventions • Obtains and follows-up on sales leads • Work with Regional Manager establishing equipment sales, chemical and service growth goals and objectives • Work within established company pricing and discount structures • Keep Regional Manager apprised of all sales activities • Submits reports and maintains communication with various individuals and departments within the company to advise them of problems, suggestions, accomplishments, etc. • Responsible for knowing and complying with company policies and procedures • Keeps his/her Regional Manager informed of all significant problems, progress or difficulties • Attend hearings or meetings as necessary to assist customers in obtaining required government authorization to install National Car Wash Solutions vehicle wash systems • Responsible for following all National Car Wash Solutions policies and procedures • Must have the ability to travel extensively within the assigned territory. Overnight travel will be required • Comply with all applicable OSHA, EPA, local regulatory laws, and company safety policies • Ensure all team members comply with all applicable OSHA, EPA, local regulatory laws, and company safety policies • Management retains the discretion to add or change the duties of this position at any time • Attends weekly demand call

• Own and drive the overall NetSuite solution architecture and delivery. • Review design, code, deployment strategies and other technical aspects of NCS’s ERP systems. • Partner with third party vendors on implementation, design, and architecture best practices. • Assess NCS’s ERP roadmap and design to identify and lead execution of opportunities for optimization. • Work with NCS manufacturing business units to identify and execute solutions for ERP configuration and process improvements.