• Act as a desktop systems developer using C#. • Understand the functional solution and programming logic to code implementations and system changes quickly and with quality, ensuring robust and innovative solutions that meet market and client expectations. • Analyze requirements gathering and system analysis to understand what must be done, following the best programming strategy as defined by the Business Analyst and Systems Analyst, respectively; • Test the functionality of programs involved in system changes; • Adhere to the development schedule; • Interpret process flowcharts; • Support and/or deliver virtual and/or in-person training for CIGAM Network partners and internal teams;

• Own the customer technical decision maker • Creating and defining a Technology Roadmap for a Tier-1 mobility service provider • Provide pre-sales technical sales for complex service provider networks • Manage the technical close and ensure customer satisfaction with the technical sales process • Present and articulate the capabilities and values of HPE Solution as it relates to customer business requirements • Partner with HPE's Account Managers in the Tier 2 Service Providers to qualify opportunities • Drive the customer technology decision process to closure • Lead discussions in virtualization and automation area with presentations, demonstrations

• Own end-to-end Microsoft 365 and Intune architecture across corporate production, dev, and demo environments, including tenant strategy, governance, and lifecycle management. • Build, automate, and maintain multi-tenant demo and test environments with seeded data, realistic users, and scripted resets for Engineering, Product, and Sales teams. • Standardize and streamline Intune device management: Autopilot, enrollment, configuration and compliance policies, Win32/MSIX app packaging and deployment, patching, and reporting for Windows and macOS endpoints. Manage iOS and Android MDM as needed. • Own laptop deployment configuration, including establishing golden Windows images, standard baselines, and endpoint hardening policies in partnership with the Security team. • Implement reusable infrastructure-as-code and automation (PowerShell, Microsoft Graph, Bicep/Terraform, CI/CD) for environment provisioning and policy enforcement. • Collaborate with the Security team to define and enforce Entra ID policies, including conditional access, MFA, RBAC/PIM, and zero trust configurations — integrating with our Okta-centric identity ecosystem. • Manage M365 tenant administration across multiple environments, including app registrations, Graph API scopes, licensing optimization, and Entra configuration. • Provide Tier 3 support and root-cause analysis for Microsoft platform issues; build monitoring, alerting, and reporting to proactively identify and resolve problems before they impact employees. • Create and maintain clear documentation, runbooks, architecture diagrams, and golden configurations; enable self-service where practical. • Partner with Engineering and Product on validation scenarios and with Sales on accurate, compelling demo environments; track KPIs on environment readiness and Intune adoption.

• Take part in skill-building workshops • Gain hands-on experience in a professional setting • Collaborate with team members and mentors to complete a business project • Work on teams to solve a problem identified as critical to Pratt & Whitney’s growth through innovation, technology development, and continuous improvement • Prepare a professional presentation based on the innovative solution identified