• Process Mapping (Macro and Detailed): • Define and document the logical sequence of activities performed by different teams and/or management to deliver a product or service. • Conduct mapping through collaborative meetings with stakeholders. • Act as a facilitator, organizing and structuring activities into a logical flow. • Start with a macro-level understanding of activities and, as consensus is reached, break down activities into more detailed levels. • Ensure that process mapping establishes continuity and sustainability, enabling executors and suppliers to know what must be done and what internal/external customers expect to receive. • Map the different ways activities are executed in the Execution Standards (PE), aligned with the structure of Process Standards (PP) and Guidelines. • Record process flows using modeling tools or a combination of spreadsheets and MS Office text editors.

Company Overview: Global Technology Services is a rapidly expanding organization situated in Medellín, Colombia. We pride ourselves on possessing one of the most influential networks within software development and IT services for the entertainment, financial, and logistics sectors. Our corporate projections offer a multitude of opportunities for professionals to elevate their careers and experience substantial growth. Joining our team means engaging with expansive engineering teams across Latin America, Philippines and the United States, contributing to cutting-edge developments in multiple industries. We are seeking a motivated Mid Backend Developer to support and evolve our Order Management System (OMS) within a fast-paced automotive eCommerce environment. Position: Mid Backend Developer Location: LATAM What you will be doing: This role combines hands-on development in a LAMP-based system with the opportunity to contribute to the modernization of the OMS into a scalable, AI-powered platform. You will work closely with senior engineering leadership while collaborating with cross-functional teams such as operations, warehouse, and customer service. Requirements & Qualifications - 3 + years of professional software development experience - Experience with LAMP stack (Linux, Apache/Nginx, MySQL, PHP) - Experience with PHP (7.x / 8.x) - Working knowledge with JavaScript or TypeScript - Working knowledge with Node.js for backend services or APIs - Working experience with MySQL and/or PostgreSQL (queries, schema design, optimization) - Hands-on experience with RESTful APIs and third-party integrations - Proficiency with Git and collaborative development workflows - Ability to work independently in a remote environment Nice to Have Skills - Experience with modern PHP frameworks (Laravel, Symfony) - Familiarity with cloud platforms (AWS, GCP, or Azure) - Experience with Docker or containerization - Background in eCommerce platforms (Magento, Shopify, WooCommerce, or custom OMS) - Understanding of order lifecycle processes (fulfillment, returns, inventory) - Exposure to AI/ML tools or APIs (e.g., OpenAI, Anthropic) - Knowledge of microservices or event-driven architectures - Experience with frontend frameworks (React or Vue.js) Soft Skills - Ownership & Accountability: Takes responsibility for tasks and follows through to completion - Continuous Learning Mindset: Open to feedback and actively improves technical skills - Attention to Detail: Focus on code quality, performance, and reliability - Adaptability: Comfortable in a dynamic, fast-paced eCommerce environment - Communication: Clear, proactive communicator in a remote team setting - Collaboration: Works effectively with both technical and non-technical stakeholders

Company Overview: Global Technology Services is a rapidly expanding organization situated in Medellín, Colombia. We pride ourselves on possessing one of the most influential networks within software development and IT services for the entertainment, financial, and logistics sectors. Our corporate projections offer a multitude of opportunities for professionals to elevate their careers and experience substantial growth. Joining our team means engaging with expansive engineering teams across Latin America, Philippines and the United States, contributing to cutting-edge developments in multiple industries. We are seeking a highly skilled Mid Backend Developer to lead the development, scalability, and evolution of a custom Product Information Management (PIM) platform. Position: Mid Backend Developer Location: LATAM What you will be doing: This role is ideal for a hands-on engineer with strong expertise in product data modeling, taxonomy design, and system integrations, combined with a passion for leveraging AI-driven solutions to automate and enhance catalog management at scale. You will play a central role in enabling high-quality, structured product data across multiple business systems and channels, supporting a rapidly growing automotive e-commerce ecosystem. Requirements & Qualifications - 3+ years of software development experience - Working Knowledge with PHP and Node.js - Solid experience with MySQL and/or PostgreSQL - Familiarity with Data modeling, Schema design and Query optimization - Hands-on experience with RESTful APIs and system integrations - Experience developing ETL/ELT pipelines for data ingestion and transformation - Deep understanding of: Product data modeling (attributes, variants, hierarchies) - Multi-channel publishing Nice to Have Skills - Experience with enterprise PIM platforms: - Akeneo, Pimcore, Salsify, or similar - Familiarity with AI/ML APIs (e.g., OpenAI, Anthropic) - Familiarity with eCommerce platforms (Magento, Shopify, WooCommerce) - Exposure to Go (Golang) for high-performance processing - Understanding of search technologies: - Elasticsearch, Solr, or Algolia - Experience with supplier onboarding and data normalization at scale Soft skills - Ownership & Accountability: Takes responsibility for tasks and follows through to completion - Continuous Learning Mindset: Open to feedback and actively improves technical skills - Attention to Detail: Focus on code quality, performance, and reliability - Adaptability: Comfortable in a dynamic, fast-paced eCommerce environment - Communication: Clear, proactive communicator in a remote team setting - Collaboration: Works effectively with both technical and non-technical stakeholders - Data Quality Mindset: Strong attention to detail and commitment to clean, structured, and reliable data

Candidate can be located anywhere within the United States. Why Work Here - Headquarters is in Charlotte, NC - Recently expanded to nearshore - isolved ranked for SMB Payroll in 2023 Sapient Report - Voted top places to work in USA 2023 Job Description The isolved Senior Software Engineer will design and implement complex functionality. Provides frequent guidance and support to other developers and is subject matter expert of an application area. The successful candidate will participate on an agile team to estimate and groom backlog items. They will be responsible for ensuring that the end product meets the minimum quality standards, is fully functional, and user-friendly. Core Job Duties - Develop and maintain user interface controls, business logic, and SQL Server stored procedures - Participate on agile team to estimate and groom backlog items, plan development activities, and improve the development process - Develop functionality using the iSolved coding standards - Work with business analysts to clarify requirements and debug problems - Investigate third-level support requests. Minimum Qualifications - 5+ years of relevant web application/services development - 5+ years large enterprise or e-business systems experience - Ability to design and implement complex functionality. - Provides frequent help and support to other developers. - Proficient with: GitHub, GitHub Copilot, Azure, MIcroservice Architecture, C#, SQL, Unit Testing, .NET, Javascript, HTML - Knockout, Angular, Azure CosmosDB or other NoSQL database - Pub/Sub and asynchronous messaging - Docker - MVVM - Experience with large (500+ database table) system development a plus - Eager to learn and grow About isolved isolved is an employee experience leader, providing intuitive, people-first HCM (Human Capital Management) technology. Our solutions are delivered directly or through our partner network to more than five million employees and 145,000 employers - who use them every day to boost performance, increase productivity, and accelerate results while reducing risk. Our HCM platform, isolved People Cloud, seamlessly connects and manages the employee journey across talent management, HR & payroll, workforce management and engagement management functions. No matter the industry, we help high-growth organizations employ, enable and empower their workforce by transforming employee experience for a better today and a better tomorrow. For more information, visit www.isolvedhcm.com. EEO Statement isolved is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. isolved is a progressive and open-minded meritocracy. If you are smart and good at what you do, come as you are. Disability Accommodation Visit www.isolvedhcm.com/careers for more information regarding our incredible culture and focus on our employee experience. Visit www.isolvedeebenefits.com for a comprehensive list of our employee total rewards offerings. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions outlined above.