Patient Service Representative
Location
United States
Posted
64 days ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
Patient Service Representative
ZOLL LifeVest
Position Title: Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility – work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest® wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest® has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest®, is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest ®. LifeVest® is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest® patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time – before/after work, and on days off. Responsibilities: - Contact caregivers and family to schedule services - Willingness to accept assignments which could include daytime, evenings, and/or weekends. - Travel to patient’s homes and health care facilities to provide services - Train the patient and other caregivers of patient (if applicable) in the use of LifeVest® - Program LifeVest® according to the prescribing physician’s orders - Measure the patient and determine correct garment size - Review with patient, and have patient sign, all necessary paperwork applicable to the service. - Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment - Manage device and garment inventory - Disclose family relationship with any potential referral source Qualifications: - Have 1 year patient care experience - Patient experience must be in a paid professional environment (not family caregiver) - Patient experience must be documented on resume - Completion of background check - Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL - Disclosure of personal NPI number (if applicable) - Valid driver’s license and car insurance and/or valid state ID - Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order - Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically
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Position Title: Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility – work around your schedule Lifesaving medical technology *Spanish Speaking Preferred The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest® wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest® has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest®, is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest ®. LifeVest® is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest® patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time – before/after work, and on days off. Responsibilities: - Contact caregivers and family to schedule services - Willingness to accept assignments which could include daytime, evenings, and/or weekends. - Travel to patient’s homes and health care facilities to provide services - Train the patient and other caregivers of patient (if applicable) in the use of LifeVest® - Program LifeVest® according to the prescribing physician’s orders - Measure the patient and determine correct garment size - Review with patient, and have patient sign, all necessary paperwork applicable to the service. - Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment - Manage device and garment inventory - Disclose family relationship with any potential referral source Qualifications: - Have 1 year patient care experience - Patient experience must be in a paid professional environment (not family caregiver) - Patient experience must be documented on resume - Completion of background check - Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL - Disclosure of personal NPI number (if applicable) - Valid driver’s license and car insurance and/or valid state ID - Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order - Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically
REMOTE Nurse Practitioner - Texas (TX) License Required
Midi HealthExpert care for women 40+. Made for midlife. Delivered by experienced clinicians. Covered by insurance.
At Midi Health, we're on a mission to revolutionize healthcare for women at midlife—to relieve their symptoms, support their wellbeing, and ensure they feel seen, heard, and cared for. Our care is personalized, evidence-based, and covered by insurance, making it more accessible to women across the country. Wherever they live. Whatever their health story. We’re rapidly growing and looking for passionate full-time Nurse Practitioners to join our dedicated clinical team. You’ll help close the gender health gap by guiding women through perimenopause, menopause, and other midlife transitions with compassionate, evidence-based care. 🌟 Why Work With Midi? - Mission-Driven Impact: Join us in transforming healthcare for women in midlife—making a meaningful difference every day. - Remote (U.S.–Based) Role with Structured Hours: Work fully remote from within the United States with patient-facing hours scheduled between 7:00 AM and 7:00 PM, adjusted by patient location and licensure. This is not a digital nomad role; work may not be performed while you are outside the United States. - Continuous Learning: Access weekly clinical education to stay sharp and advance your expertise in women’s midlife health. - Purposeful Visits: Our appointments provide you with time to listen, educate, and deliver personalized care that truly supports your patients. - Technology + Clinical Support: Benefit from structured onboarding, user-friendly tech, and operational assistance—including elements of logistics, scheduling, and clinical operations—so you can focus on care without being on your own. - Community of Care: Be part of a collaborative, respectful team passionate about women’s health and dedicated to your professional growth. 🎓 Qualifications - Active, unrestricted, and unencumbered Nurse Practitioner license in at least one U.S. state.*Multiple state licenses are highly preferred. - Prescriptive authority as a Nurse Practitioner. - Active national board certification (FNP, WHNP, AGNP, or similar). - Minimum 3 years of recent experience (within the last 5 years) practicing as a Nurse Practitioner in Primary Care, Women’s Health, or Gynecology. - Ability to work independently and make sound clinical decisions. - High proficiency and efficiency with technology (telehealth platforms, EMRs, communication tools). - A strong passion for caring for women navigating menopause and midlife health transitions. 🩺 How Midi Works — and Why It’s Different At Midi, you’ll practice with purpose in a virtual-first care model that puts women’s needs front and center: - Quality visits, better conversations: Appointments designed to allow time to listen, educate, and personalize care. - Evidence-based protocols: Trained in expert-developed clinical pathways combining hormonal therapy, lifestyle coaching, and medication when appropriate. - Care beyond the screen: Patients receive labs, prescriptions, supplements, and referrals as needed—our platform makes it seamless. - You’re never alone: Supported by a collaborative team of clinicians, care coordinators, and clinical leaders, with opportunities to grow and specialize over time. - Meaningful specialty focus: Practice in women’s midlife health, a critically underserved area where you help close one of the most persistent gaps in care. - Mission-aligned, patient-centered culture: Join a team dedicated to empathy, equity, and clinical excellence. 💼 What We Offer - Compensation: $50-55/hour*, Plus Bonus Potential - Final offers may vary within the posted range to account for geographical location. - Desirable benefits package, including medical, dental and vision - Paid time off for full time employees - Clinician Professional Development allowance - Full-time or part-time telehealth role - Opportunity to participate in weekly accredited clinical education, often eligible to earn continuing education credit hours (CE) #LI-DF1 Join us and be part of the movement changing women’s midlife healthcare for the better. 🎥 Learn More & Follow! ▶️ Youtube 🔗LinkedIn 📘Facebook 📸 Instagram 💃TikTok At this time, Midi is unable to provide visa sponsorship. All Candidates must be authorized to work in the United States without current or future sponsorship needs. Please note that all official communication from Midi Health will come from an @joinmidi.com email address. We will never ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at careers@joinmidi.com. Midi Health is an Equal Opportunity Employer. We are committed to pay equity and ensure that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Our compensation philosophy is based on fair, objective criteria and the impact of the role, regardless of an applicant’s salary history. Please find our CCPA Privacy Notice for California Candidates here.
TENNESSEE - TELEMEDICINE PSYCHIATRIST (MD/DO) – Remote - On-Call Phone Admission Orders.
UHSHealthcare delivered with passion
Responsibilities Telemedicine Opportunities Are you a Psychiatrist/Resident looking for an innovative opportunity in Telemedicine? HealthLinkNow is currently hiring Telemedicine Psychiatrists/Residents - Tennessee. This position will be primarily - Telephone On-Call coverage for Admissions. HealthLinkNow (HLN) is a national Telehealth company owned by Universal Health Services and accredited by the Joint Commission. As the leader in providing high quality Telemedicine services, our systems are simple and easy to use. We are looking for motivated psychiatrists who are committed to providing exceptional patient care from the convenience of a home or office. HLN offers technology training and administrative support services at no cost or financial risk. Our contracted rates are competitive and, in all cases, HLN will manage the billing burdens so you can focus on providing quality care. Our high-performance online clinic offers; training, scheduling, practice management and electronic health records. Join our outstanding team of licensed Tele psychiatrists and enjoy the opportunity to work from anywhere. We are seeking motivated psychiatrists who are committed to providing exceptional patient care from the convenience of a home or office. Position Details: - Telephone On-Call Coverage - Location: Remote (Tennessee) - Schedule: Mon-Sun - AM and PM shifts available - 24/7 coverage with varying shifts Benefits of Joining Us: - Work from the comfort of your home or office, with flexible hours. - Support from a leading Telehealth provider with a nationwide presence. - We provide high-quality Telemedicine services with user-friendly systems. Technology requirements: - Must use personal laptop/computer that can run Zoom and other applications required for Telehealth remote work. - Internet connection - broadband wired or wireless (3G or 4G/LTE) - Speakers and a microphone – built-in, USB plug-in, or wireless Bluetooth - A webcam or HD webcam – built-in, USB plug-in or an HD cam or HD camcorder with a video-capture card OR virtual camera software for use with broadcasting software like OBS or IP cameras. Supporting operating systems: - macOS X with macOS X (10.11) or later - Windows 11 - Windows 10 Note: Devices running Windows 10 must run Windows 10 Home, Pro, or Enterprise. S Mode is not supported. - Please note that the Zoom desktop app will no longer be supporting Windows 7 and Windows 8/8.1 Web browsers: - Chrome: Within 2 versions of current version - Firefox: Within 2 versions of current version - Edge: Within 2 versions of current version - Safari: Within 2 versions of current version Provider Opportunities: HLN supports behavioral health facilities by providing tele-psychiatry services. We connect people to the right care when and where they need it. Join our outstanding team and enjoy the opportunity to work from anywhere, while providing much needed behavioral health treatment beyond borders. For additional information, please refer to: Website: HealthLinkNow.com Our Commitment: HealthLinkNow (HLN) is an integrated network of psychiatrists and licensed mental health providers who care for patients via telehealth. HLN provides support to individuals and facilities experiencing challenges in accessing care. This flexible solution to healthcare is designed to help individuals in need, assist healthcare systems with meeting the immediate needs of their patients and aid in the long-term goals of health centers, clinics, and healthcare providers. One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, our annual revenues were $10.77 billion in 2018. In 2020, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; in 2019, ranked #293 on the Fortune 500; and in 2017, listed #275 in Forbes inaugural ranking of America’s Top 500 Public Companies. Headquartered in King of Prussia, PA, UHS has more than 90,000 employees and through its subsidiaries operates 26 acute care hospitals, 327 behavioral health facilities, 40 outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 37 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success. Notice At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449. UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means. Qualifications - Active Medical License (MD/DO) in Tennessee. - ABPN certification/eligible in psychiatry. - DEA license in Tennessee.
Title: Patient Service Representative (Hybrid) Location: Beth Israel Deaconess Medical Center Job Description: When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. A team transforming ambulatory intake and coordination for the BIDMC Digestive Disease Center. BIDMC is an internationally recognized leader in digestive diseases and has chosen this area as a strategic focus for growth. Services span general GI, Liver, General and Colorectal Surgery and Cancer Care. This job will be part of a larger effort to redesign the workflow around successful call centers. The Patient Service Representative will be supporting our GI Call Center, with responsibilities of answering, screening and processing a high volume of incoming calls to the dedicated call center. The job will offer opportunities to learn about continuous improvement and participate in projects aimed at providing high-quality service in an efficient cost-effective manner This role will not be located on the main medical center campus but rather at an offsite location conveniently located on the Northeastern University campus beside the Ruggles train station. Job Description: Job Summary: Directs patient access to the practice by answering, screening and processing a high volume of incoming calls and/or emails in a dedicated call center/workgroup. Essential Responsibilities: Answers, screens and processes a high volume of patient communications/emails and/or calls in a professional manner. Utilizes and adheres to the scripts and guidelines for triage. Asks appropriate questions and uses independent judgment within scope of knowledge and authority to determine the type of appointment, appropriate provider and urgency needed. Utilizes centralized scheduling system and software applications to schedule appointments. Verifies and updates patients' demographic information and transfers to registration for update as needed. If applicable: Obtains necessary referrals for scheduled visit and documents in system. Document appropriate payer information, including worker's compensation and auto liability. Informs patient of necessary preparation for scheduled visit, including providing documents, films and notes from other providers, required preparation and protocol for diagnostic tests and procedures. Coordinates and interprets multiple data sets required for efficient scheduling of office visits, diagnostic tests and procedures. Coordinates availability of professional services for maximum cost effective utilization of staff, space, equipment and optimal timing for patients and providers. Addresses scheduling problems and concerns with manager to resolve issues. Records and forwards accurate messages to providers and staff. Triages calls and emails for urgent information or services to appropriate staff. Responds to requests for information or assistance within scope of knowledge and authority. Resolves and responds to provider and staff email requests in an efficient and professional manner. Acts as a liaison with medical center departments and external providers and agencies by directing calls and emails to appropriate parties. Follows department protocol for determining and directing emergency calls/emails. De-escalates difficult patient interactions effectively following scripting and protocols. Uses good judgement and protocol when contacting providers and clinical support staff through the paging and e-mail systems. Participates in training and education initiatives. Attends team meetings and contribute in a positive manner, consistently focusing on constructive processes and quality improvement. Other duties as assigned. Required Qualifications: - High School diploma or GED required. Associate's degree preferred. - 1-3 years related work experience required. - Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access. Preferred Qualifications: - Call Center and/or patient communication customer service experience - Strong typing skills 40+wpm. Knowledge of medical terminology - Bilingual written and verbal communication skills Competencies: Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance. Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents. Independence of Action: Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager. Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers. Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers. Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations. Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations. Physical Nature of the Job: Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally Pay Range: $20.50 - $25.50 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled



