Since 1922, USAA has offered a fully integrated array of financial services to active and former U.S. military members and their families. USAA's services inclu
Sr. Auto Appraiser - Field
Location
United States
Posted
60 days ago
Salary
$63.6K - $121K / year
Seniority
Senior
Job Description
Sr. Auto Appraiser - Field
USAA
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Sr. Field Auto Appraiser, you will within defined guidelines and framework responsible for the investigation, negotiation, evaluation and appraisal of vehicle damage claims for both repairable and total loss vehicles to ensure estimate accuracy in compliance with state laws and regulations. Accountable for delivering exceptional member service through setting appropriate expectations, proactive communications, advice, and empathy. What you'll do: - With the use of digital tools, evaluates and appraises highly complex auto physical damage claims in accordance with the terms and conditions of the contract, corporate guidelines and state laws and regulations. - Investigates claim damages including communicating with the insured, internal claims adjusters, and third parties/vendors. May require face-to-face interactions with members and third parties. - Reviews facts of loss and vehicle damage to determine if subrogation opportunities exist and ensures all supporting physical damage documentation is in the claim. - Demonstrates advanced knowledge of P&C insurance industry products, services, contracts, and internal processes/systems/procedures to ensure compliance with laws, regulations, and policy provisions. - Reviews claims/suppliers for fraud indicators and refers to Special Investigations Unit for handling, if applicable. - Maintains accurate and current claim file documentation throughout the claims process for complex claims. - Maintains high standards of productivity through effective desk management, timely follow ups, and accurate mapping of repair plan and timeline for repair in support of fast and accurate claims adjudication. - Responsible for reviewing additional damages received from repair facilities to either complete a supplement or triage to field provider method of inspection. - May serve as a subject matter expert representative for disputed claims or trials. Serves as a resource to team members on escalated issues of a routine nature. - Partners with vendors and internal business partners to facilitate the highest complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. - Proactively provides policyholders with information regarding their coverage, repair estimate or total loss valuation, and claims/repair process while setting appropriate expectations. - Supports workload surges and catastrophe (CAT) response operations as needed, including required on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. - May be assigned CAT deployment travel with minimal notice during designated CATs. - Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. - Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: - High School Diploma or General Equivalency Diploma. - 2 years of auto appraising experience. - Proficient knowledge of P&C insurance policy contracts and coverages, auto parts distribution process and claim appraisal process and procedures. - Advanced working knowledge of estimating losses using CCC or similar estimating platforms. - Demonstrated written and verbal skills to communicate with members, claimants, repair facilities, and other internal and external stakeholders. - Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. Physical Demand Requirements: - May require the ability to operate a company vehicle within assigned territory. - May require the ability to reach, handle, squat, bend, climb, and keen as needed to complete inspections of damaged vehicles. - May require the ability to work outdoors in inclement weather conditions; May be exposed to working in body shop and/or salvage yard environments up to 25% of the time. - May be required to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license. Compensation range: The salary range for this position is: $63,590 - $121,530. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Job Description: Join our Team: Mobile Field Service Technician Wisconsin - Remote Join our team at Terex and embark on an exciting opportunity as we seek a skilled and dedicated Mobile Field Service Technician to contribute to the Terex Service Team. At Terex, we believe in fostering a vibrant and inclusive work culture where every person is empowered to thrive. We're dedicated to driving quality, innovation, embracing diversity, and creating an environment where everyone feels valued and respected. We're committed to excellence in everything we do, and we're seeking talented individuals who share our passion and values to join our team. If you have a strong background in welding, electrical troubleshooting, hydraulics, diesel, and mechanical repairs, this is your opportunity to take your skills to the next level. As a Service Technician at Terex, based in Wisconsin, you'll play a pivotal role in growing and expanding our service support across the US to continue to help serve our communities by listening, responding, and delivering solutions. Our service function is key to our business success, and we are looking to add skilled team members as we expand our service network. We continually invest in our team members by providing ongoing technical training to develop your skills and grow our business. What you’ll do • Strictly follow all safety protocols and company guidelines to ensure a safe work environment for yourself and others. • Expertly repair and replace critical components of refuse collection vehicles, heavy machinery, and utility equipment, including electrical, hydraulic, and mechanical systems. • Perform regular, diligent maintenance and inspections according to established schedules to maximize equipment reliability and minimize downtime. • Install, configure, and test new equipment and systems at customer sites, ensuring proper operation and customer satisfaction. • Travel to customer locations throughout the Northern Idaho area to provide on-site service and support as needed. • Maintain detailed and accurate records of service activities, repairs, and parts used to ensure proper documentation and compliance. • Perform other duties as assigned to support the team and enhance overall service quality. 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Field Service Technician
Diebold NixdorfWe automate, digitize, and transform the way people bank and shop.
• Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises. • Provides scheduled inspection, cleaning and other services and performs minor product repairs within an assigned territory. • Inspects products for correct operation and resolves noted issues and / or escalates according to established procedure. • Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality.
Field Service Technician
Diebold NixdorfWe automate, digitize, and transform the way people bank and shop.
Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million peoplearound the globebank and shop in thishyper-connected, consumer-centric world. Join us inconnecting people to commerce in this vital, rewardingrole. Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises. Provides scheduled inspection, cleaning and other services and performs minor product repairs within an assigned territory. Inspects products for correct operation and resolves noted issues and / or escalates according to established procedure. Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality. Why should you join Diebold Nixdorf? Brightest minds + technology and innovation + business transformation The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability. –Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status. ** To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes** We are a global Company operating in multiple Locations and Entities. As we are keen to find the best solution for our candidates several legal entities might be applicable for a Job offer. A List of our operating entities can be found here - https://www.dieboldnixdorf.com/en-us/about-us/global-locations



