We’re looking for a Support Engineer with SQL experience who can operate as a true first responder between users and the product engineering team for a fast-growing healthcare technology platform. This is not a help desk role and not a purely reactive support position. You will diagnose real production issues, work directly inside technical systems, and partner closely with engineers to resolve problems quickly and correctly. We are specifically looking for candidates with strong technical backgrounds who have worked in startup or high-agency environments, not strictly large, well-defined enterprise support orgs. If you have previously worked as a software engineer, data engineer, support engineer, or in a highly technical startup support role and enjoy owning problems end to end, this role is a strong fit. Why You’ll Want to Join - You will be paid in USD (bi-monthly: every 15th and 30th) - Up to 14 days of Paid Time Off annually (starting Day 1) - Observance of Holidays per company guidelines - 100% remote setup so you can work wherever you’re most productive - High ownership role embedded directly with product and engineering teams - Work on a healthcare platform where reliability directly impacts real patient outcomes What You’ll Work On Technical Triage and First Response - Serve as the first technical responder for inbound user issues - Triage problems using runbooks while applying independent technical judgment - Identify whether issues can be resolved directly or require engineering escalation - Communicate clearly and confidently with both technical and non-technical users Production Investigation and Troubleshooting - Navigate production databases and internal tooling to investigate issues - Use SQL, command-line tools, or scripts to validate data and identify root causes - Troubleshoot user-facing blockers without defaulting to escalation - Verify fixes and confirm resolution before closing issues Engineering Collaboration - Translate user pain points into clear, actionable technical bug reports - Communicate directly with engineers in Slack and issue trackers - Provide strong technical context so engineers can move quickly - Follow issues through deployment and confirm user impact post-fix User Onboarding and Access Management - Support onboarding, credentialing, and access workflows - Perform hands-on tasks such as account resets, permission changes, and configuration fixes - Ensure users can successfully access and operate the platform Operational Tracking and Documentation - Track active issues, dependencies, and follow-ups across systems - Maintain clean internal trackers and task hygiene - Improve troubleshooting documentation and runbooks - Identify recurring issues and recommend process or product improvements What You Bring - 3 to 5+ years of experience in support engineering, software engineering, or data engineering - Demonstrated experience working in startups, agencies, or high-agency environments - Strong technical foundation with comfort working inside production systems - Working knowledge of SQL, APIs, logs, or scripting for investigation - Ability to operate independently and self-serve when solving problems - Clear written English with the ability to explain technical issues simply - Strong ownership mindset with urgency and attention to detail Nice to Have - Prior experience as a software engineer, data engineer, or embedded support engineer - Experience supporting SaaS, AI, or healthcare technology platforms - Familiarity with tools like Slack, Linear, HelpScout, Notion, or similar - Background in healthcare tech, RCM, or regulated software environments - Experience working with APIs, integrations, or workflow-based platforms How to Apply Please include: - Your updated resume - A short 1–2 minute Loom video explaining your technical background and how you’ve handled production issues or user-facing technical problems in the past Only candidates who submit a Loom video will be considered. If you are highly technical, comfortable working in ambiguity, and want to play a critical role in keeping a healthcare platform running reliably at scale, this role offers real ownership, visibility, and long-term growth. Application Process Overview Our comprehensive selection process ensures we find the right fit for both you and our clients: - Initial Application - Submit your application and complete our prequalifying questions - Video Introduction - Record an video introduction to showcase your communication skills and work experience - Role-Specific Assessment - Complete a homework assignment tailored to the position (if applicable) - Recruitment Interview - Initial screening with our talent team - Executive Interview - Meet with senior leadership to discuss role alignment - Client Interview - Final interview with the client team you'd be supporting - Background & Reference Check - Professional reference verification - Job Offer - Successful candidates receive a formal offer to join the team Each stage is designed to evaluate your fit for the role while giving you insights into our company culture and expectations. We'll keep you informed throughout the process and provide feedback at each step.

We’re looking for a Support Engineer with SQL experience who can operate as a true first responder between users and the product engineering team for a fast-growing healthcare technology platform. This is not a help desk role and not a purely reactive support position. You will diagnose real production issues, work directly inside technical systems, and partner closely with engineers to resolve problems quickly and correctly. We are specifically looking for candidates with strong technical backgrounds who have worked in startup or high-agency environments, not strictly large, well-defined enterprise support orgs. If you have previously worked as a software engineer, data engineer, support engineer, or in a highly technical startup support role and enjoy owning problems end to end, this role is a strong fit. Why You’ll Want to Join - You will be paid in USD (bi-monthly: every 15th and 30th) - Up to 14 days of Paid Time Off annually (starting Day 1) - Observance of Holidays per company guidelines - 100% remote setup so you can work wherever you’re most productive - High ownership role embedded directly with product and engineering teams - Work on a healthcare platform where reliability directly impacts real patient outcomes What You’ll Work On Technical Triage and First Response - Serve as the first technical responder for inbound user issues - Triage problems using runbooks while applying independent technical judgment - Identify whether issues can be resolved directly or require engineering escalation - Communicate clearly and confidently with both technical and non-technical users Production Investigation and Troubleshooting - Navigate production databases and internal tooling to investigate issues - Use SQL, command-line tools, or scripts to validate data and identify root causes - Troubleshoot user-facing blockers without defaulting to escalation - Verify fixes and confirm resolution before closing issues Engineering Collaboration - Translate user pain points into clear, actionable technical bug reports - Communicate directly with engineers in Slack and issue trackers - Provide strong technical context so engineers can move quickly - Follow issues through deployment and confirm user impact post-fix User Onboarding and Access Management - Support onboarding, credentialing, and access workflows - Perform hands-on tasks such as account resets, permission changes, and configuration fixes - Ensure users can successfully access and operate the platform Operational Tracking and Documentation - Track active issues, dependencies, and follow-ups across systems - Maintain clean internal trackers and task hygiene - Improve troubleshooting documentation and runbooks - Identify recurring issues and recommend process or product improvements What You Bring - 3 to 5+ years of experience in support engineering, software engineering, or data engineering - Demonstrated experience working in startups, agencies, or high-agency environments - Strong technical foundation with comfort working inside production systems - Working knowledge of SQL, APIs, logs, or scripting for investigation - Ability to operate independently and self-serve when solving problems - Clear written English with the ability to explain technical issues simply - Strong ownership mindset with urgency and attention to detail Nice to Have - Prior experience as a software engineer, data engineer, or embedded support engineer - Experience supporting SaaS, AI, or healthcare technology platforms - Familiarity with tools like Slack, Linear, HelpScout, Notion, or similar - Background in healthcare tech, RCM, or regulated software environments - Experience working with APIs, integrations, or workflow-based platforms How to Apply Please include: - Your updated resume - A short 1–2 minute Loom video explaining your technical background and how you’ve handled production issues or user-facing technical problems in the past Only candidates who submit a Loom video will be considered. If you are highly technical, comfortable working in ambiguity, and want to play a critical role in keeping a healthcare platform running reliably at scale, this role offers real ownership, visibility, and long-term growth. Application Process Overview Our comprehensive selection process ensures we find the right fit for both you and our clients: - Initial Application - Submit your application and complete our prequalifying questions - Video Introduction - Record an video introduction to showcase your communication skills and work experience - Role-Specific Assessment - Complete a homework assignment tailored to the position (if applicable) - Recruitment Interview - Initial screening with our talent team - Executive Interview - Meet with senior leadership to discuss role alignment - Client Interview - Final interview with the client team you'd be supporting - Background & Reference Check - Professional reference verification - Job Offer - Successful candidates receive a formal offer to join the team Each stage is designed to evaluate your fit for the role while giving you insights into our company culture and expectations. We'll keep you informed throughout the process and provide feedback at each step.

We’re looking for a Support Engineer with SQL experience who can operate as a true first responder between users and the product engineering team for a fast-growing healthcare technology platform. This is not a help desk role and not a purely reactive support position. You will diagnose real production issues, work directly inside technical systems, and partner closely with engineers to resolve problems quickly and correctly. We are specifically looking for candidates with strong technical backgrounds who have worked in startup or high-agency environments, not strictly large, well-defined enterprise support orgs. If you have previously worked as a software engineer, data engineer, support engineer, or in a highly technical startup support role and enjoy owning problems end to end, this role is a strong fit. Why You’ll Want to Join - You will be paid in USD (bi-monthly: every 15th and 30th) - Up to 14 days of Paid Time Off annually (starting Day 1) - Observance of Holidays per company guidelines - 100% remote setup so you can work wherever you’re most productive - High ownership role embedded directly with product and engineering teams - Work on a healthcare platform where reliability directly impacts real patient outcomes What You’ll Work On Technical Triage and First Response - Serve as the first technical responder for inbound user issues - Triage problems using runbooks while applying independent technical judgment - Identify whether issues can be resolved directly or require engineering escalation - Communicate clearly and confidently with both technical and non-technical users Production Investigation and Troubleshooting - Navigate production databases and internal tooling to investigate issues - Use SQL, command-line tools, or scripts to validate data and identify root causes - Troubleshoot user-facing blockers without defaulting to escalation - Verify fixes and confirm resolution before closing issues Engineering Collaboration - Translate user pain points into clear, actionable technical bug reports - Communicate directly with engineers in Slack and issue trackers - Provide strong technical context so engineers can move quickly - Follow issues through deployment and confirm user impact post-fix User Onboarding and Access Management - Support onboarding, credentialing, and access workflows - Perform hands-on tasks such as account resets, permission changes, and configuration fixes - Ensure users can successfully access and operate the platform Operational Tracking and Documentation - Track active issues, dependencies, and follow-ups across systems - Maintain clean internal trackers and task hygiene - Improve troubleshooting documentation and runbooks - Identify recurring issues and recommend process or product improvements What You Bring - 3 to 5+ years of experience in support engineering, software engineering, or data engineering - Demonstrated experience working in startups, agencies, or high-agency environments - Strong technical foundation with comfort working inside production systems - Working knowledge of SQL, APIs, logs, or scripting for investigation - Ability to operate independently and self-serve when solving problems - Clear written English with the ability to explain technical issues simply - Strong ownership mindset with urgency and attention to detail Nice to Have - Prior experience as a software engineer, data engineer, or embedded support engineer - Experience supporting SaaS, AI, or healthcare technology platforms - Familiarity with tools like Slack, Linear, HelpScout, Notion, or similar - Background in healthcare tech, RCM, or regulated software environments - Experience working with APIs, integrations, or workflow-based platforms How to Apply Please include: - Your updated resume - A short 1–2 minute Loom video explaining your technical background and how you’ve handled production issues or user-facing technical problems in the past Only candidates who submit a Loom video will be considered. If you are highly technical, comfortable working in ambiguity, and want to play a critical role in keeping a healthcare platform running reliably at scale, this role offers real ownership, visibility, and long-term growth. Application Process Overview Our comprehensive selection process ensures we find the right fit for both you and our clients: - Initial Application - Submit your application and complete our prequalifying questions - Video Introduction - Record an video introduction to showcase your communication skills and work experience - Role-Specific Assessment - Complete a homework assignment tailored to the position (if applicable) - Recruitment Interview - Initial screening with our talent team - Executive Interview - Meet with senior leadership to discuss role alignment - Client Interview - Final interview with the client team you'd be supporting - Background & Reference Check - Professional reference verification - Job Offer - Successful candidates receive a formal offer to join the team Each stage is designed to evaluate your fit for the role while giving you insights into our company culture and expectations. We'll keep you informed throughout the process and provide feedback at each step.

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As a Cost Strategic Program Engineer, you are responsible to enable Fab15 to set Best-in-Class performance on Cost metrics and transform the business to exceed Cost business plans and commitments. You will be collaborating with fab leadership team and network to manage and run vital yield projects and programs as well as escalating key program risk. Responsibilities and Tasks Program/Project management - Drive cost specific projects. - Collaborate with project teams to understand the business value of projects and programs in place and how they contribute to BIC plan. - Provide program and project performance updates periodically with communication across functional groups. - Ensure strategic roadmaps with key metrics for Cost are created, maintained, and tracked to latest BIC targets. - Visualize the progress of business plan achievement, and establish the meeting structure of appropriate leadership review and team meeting - Manage and control program changes including scope, plan, business rules, policies, and procedures. - Work with site leadership team to identify project risks and propose/execute solutions. Network Engagement - Represent your site on the assigned category in collaboration work with Frontend SPMO network, MCT, and SEAL - Ensure network BKMs and activities that are of value to your site are implemented - Work with the Frontend SPMO and network for comparative benchmarking and ensure projects are fast followed, copied and implemented on home site. - Work with Central team to develop and ensure key projects are executed on schedule, to planned scope, and within budget Requirements Education Bachelor's degree or equivalent experience in Engineering or Science disciplines. Experience 2 years working experience in any of the following environments: - Frontend Fab Engineering perferably IE, PIE, PEE, ME - Business Analyst, Management or Finance - Demonstrated strong p rogram and p roject m anagement Qualifications - Strong analytical skills and capability to summarize complex information into simple explanations - Possess good teamwork skills and strong multi-tasking capability - Self-motivated and able to work effectively with minimal supervision - Strong influencing skills and experience with driving cross-function group issues to resolution - Excellent written and oral communications skills - Able to collaborate freely and communicate openly and clearly with co-workers - Demonstrate excellent project/time management and priority setting skills - Demonstrated ability to partner successfully with other groups and build strong peer relationships - Able to perform and advise project stakeholders on risk and reward analysis - Experience and understanding of manufacturing and engineering processes and systems. - Experience working with global teams is preferred. - Relocation level: No About Micron Technology, Inc. We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all . With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities - from the data center to the intelligent edge and across the client and mobile user experience. To learn more, please visit micron.com/careers All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. To request assistance with the application process and/or for reasonable accommodations, please contact hrsupport_japan@micron.com Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards. Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron. AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification. Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.