OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov’s mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com. Job Summary: As a Partnerships Engagement Manager, you will play a crucial role in supporting the operational rhythm of the entire Professional Services Partner Program and Team. You will be responsible for maintaining our Professional Services and Expert Services Operational Management, while building out process efficiencies around our Partner Program. Under the Supervision of the Director of Professional Services Partnerships, the Partner Engagement Manager’s role is establishing a daily cadence of responding to and managing internal and external Professional Services Partnerships activities where we need. Responsible for centralized control and process development over a wide variety of internal stakeholders. From streamlining partner onboarding to ensuring flawless delivery, you'll build and manage the operational foundation that enables our partners to excel while continuously expanding our capabilities through strategic partnerships. Responsibilities: - Design and implement scalable operational processes for partner onboarding, documentation management, and system access provisioning - Create and maintain documentation for partner operational procedures and best practices - Administer partner access to internal systems while ensuring security protocols are followed - Coordinate with IT and Security teams for partner system access and compliance requirements - Prepare regular reports on partner operational health and performance - Support partner certification tracking and renewal processes - Support partner resource allocation and capacity planning across professional services offerings - Oversee partner financial operations including invoicing, payment processing, and revenue reconciliation - Develop and maintain partner relationships setting up contractual agreements and working models - Track partner delivery metrics and financial performance - Ensure adherence to partner agreements and operational requirements Requirements and Preferred Experience: - 5+ years of experience in operations or similar role expertise in subcontractors or vendor management a plus. - Experience working with multiple cross-functional professional services teams - ie. Project Managers, Analysts, Consultants, Product Managers - Experience in Project Management Tools, ie. ideally Rocketlane - Experience in CRM, ie. ideally salesforce.com - Background in financial operations, contract management, or accounting - Proven track record in managing complex operational processes - Experience with professional services delivery models a plus - Demonstrated success in process improvement and automation - Strong financial and accounting basics with keen analytical problem-solving capabilities - Excellent project management and organizational skills - Outstanding communication and relationship management abilities - Ability to work effectively in a remote environment - You share our values, and work in accordance with those values. Compensation: Atlanta, GA: $100,000 - $150,000 On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance. The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate’s geographical location. Why OpenGov? A Mission That Matters. At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust. Some people say this is boring. We think it’s the core of our democracy. Opportunity to Innovate The next great wave of innovation is unfolding with AI, and it will impact everything—from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We’ve touched 2,000 communities so far, and we’re just getting started. A Team of Passionate, Driven People This isn’t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Buenos Aires, Chicago, Dubuque, Plano, and Pune. A Place to Make Your Mark We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within. Benefits That Work for You Enjoy an award-winning workplace with the benefits to match, including: - Comprehensive healthcare options for individuals and families - Flexible vacation policy and paid company holidays - 401(k) with company match - Paid parental leave, wellness stipends, and HSA contributions - Professional development and growth opportunities - A collaborative office environment with weekly catered lunches.

OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov’s mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com. Job Summary: As a Partnerships Engagement Manager, you will play a crucial role in supporting the operational rhythm of the entire Professional Services Partner Program and Team. You will be responsible for maintaining our Professional Services and Expert Services Operational Management, while building out process efficiencies around our Partner Program. Under the Supervision of the Director of Professional Services Partnerships, the Partner Engagement Manager’s role is establishing a daily cadence of responding to and managing internal and external Professional Services Partnerships activities where we need. Responsible for centralized control and process development over a wide variety of internal stakeholders. From streamlining partner onboarding to ensuring flawless delivery, you'll build and manage the operational foundation that enables our partners to excel while continuously expanding our capabilities through strategic partnerships. Responsibilities: - Design and implement scalable operational processes for partner onboarding, documentation management, and system access provisioning - Create and maintain documentation for partner operational procedures and best practices - Administer partner access to internal systems while ensuring security protocols are followed - Coordinate with IT and Security teams for partner system access and compliance requirements - Prepare regular reports on partner operational health and performance - Support partner certification tracking and renewal processes - Support partner resource allocation and capacity planning across professional services offerings - Oversee partner financial operations including invoicing, payment processing, and revenue reconciliation - Develop and maintain partner relationships setting up contractual agreements and working models - Track partner delivery metrics and financial performance - Ensure adherence to partner agreements and operational requirements Requirements and Preferred Experience: - 5+ years of experience in operations or similar role expertise in subcontractors or vendor management a plus. - Experience working with multiple cross-functional professional services teams - ie. Project Managers, Analysts, Consultants, Product Managers - Experience in Project Management Tools, ie. ideally Rocketlane - Experience in CRM, ie. ideally salesforce.com - Background in financial operations, contract management, or accounting - Proven track record in managing complex operational processes - Experience with professional services delivery models a plus - Demonstrated success in process improvement and automation - Strong financial and accounting basics with keen analytical problem-solving capabilities - Excellent project management and organizational skills - Outstanding communication and relationship management abilities - Ability to work effectively in a remote environment - You share our values, and work in accordance with those values. Compensation: Chicago, IL: $100,000 - $150,000 On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance. The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate’s geographical location. Why OpenGov? A Mission That Matters. At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust. Some people say this is boring. We think it’s the core of our democracy. Opportunity to Innovate The next great wave of innovation is unfolding with AI, and it will impact everything—from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We’ve touched 2,000 communities so far, and we’re just getting started. A Team of Passionate, Driven People This isn’t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Buenos Aires, Chicago, Dubuque, Plano, and Pune. A Place to Make Your Mark We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within. Benefits That Work for You Enjoy an award-winning workplace with the benefits to match, including: - Comprehensive healthcare options for individuals and families - Flexible vacation policy and paid company holidays - 401(k) with company match - Paid parental leave, wellness stipends, and HSA contributions - Professional development and growth opportunities - A collaborative office environment with weekly catered lunches.

We are always looking to connect with strong Provider Partnership Manager talent across the United States as we grow into new territories. If you have experience in field-based sales and enjoy building relationships in medical settings, driving growth, and helping practices connect patients to timely psychiatric care, we invite you to submit your resume for future consideration. While there may not be an immediate opening in your specific territory, we will contact you if a relevant opportunity opens in your area. This team blends new business prospecting with account ownership and field engagement. You will build relationships with medical practices and health systems in your territory, educate providers and supporting staff on Talkiatry’s services, support referral success, and grow adoption over time. This is a quota-carrying, field-forward role (approximately 75% territory travel) designed for someone who loves meeting providers in person, growing partnerships, and owning market success. You're the ideal candidate if you’re ambitious and thrive in dynamic environments. You seek opportunities to take ownership, move fast, and see the direct impact of your work. You’re driven by purpose, motivated by helping providers connect patients to the care they need, and you bring a builder’s mindset to every relationship, opportunity, and challenge. You’re a collaborative, people person who draws energy from being in the field and building relationships. Sitting behind a desk and living in spreadsheets drains you; building trust with clinicians and staff motivates you. You’re equally at home nurturing relationships and driving results. You’re competitive in the best way, motivated by growth, inspired by goals, and proud to be accountable for outcomes. About Talkiatry: Talkiatry transforms psychiatry with accessible, human, and responsible care. We’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment. 60% of adults in the U.S. with a diagnosable mental illness go untreated every year because care is inaccessible, while 45% of clinicians are out of network with insurers because reimbursement rates are low, and paperwork is unduly burdensome. With innovative technology and a human-centered philosophy, we provide patients with the care they need—and allow psychiatrists to focus on why they got into medicine. You will: - Build and strengthen relationships with physicians, practice administrators, clinical leaders, and referral teams - Prospect and convert new medical practices into ongoing referral partners - Manage and grow a book of existing accounts, increasing referral volume and provider satisfaction - Execute strategic territory plans to hit and exceed referral growth and provider retention targets - Lead in-office visits, practice presentations, lunch-and-learns, and community outreach - Establish workflows, troubleshoot barriers, and ensure smooth referral processes - Maintain accurate and timely account activity in CRM (HubSpot) - Represent Talkiatry at industry events, community partnerships, and relevant health system function You are: - Ambitious, self-driven, and motivated by results - Emotionally intelligent, collaborative and able to connect authentically with diverse stakeholders - A natural relationship-builder who thrives in the field and enjoys face-to-face engagement - Competitive and goal-oriented, with a proven track record of hitting or exceeding growth targets - Consultative in your approach—you educate, influence, and earn trust - Organized, resourceful, and accountable to performance metrics - Passionate about improving access to mental health care and helping providers better serve their patients You have: - 3-6 years in healthcare or healthcare adjacent field sales, physician liaison, clinical outreach, or business development - Proven ability to meet or exceed referral or sales growth targets - Experience influencing clinicians, administrators, or healthcare stakeholders strongly preferred - Comfort working in a fast-growth environment with autonomy and responsibility - CRM proficiency (HubSpot or Salesforce preferred) - Bachelor's degree in Business, Communications, Healthcare Administration, Psychology, or a related field - Ability to travel within assigned territory approximately 75% of the time We Offer: - Competitive compensation with uncapped bonus potential - Field autonomy with strong cross-functional support (clinical, operations, marketing) - A mission-driven culture focused on expanding access to mental health care - A team-first environment rooted in collaboration, knowledge sharing, and shared success - Career growth and development, including coaching and a clear advancement path as we scale - Regular team learning sessions, playbook sharing, and field enablement - The opportunity to have real impact in your community while building a market from the ground up - You won’t be just a rep—you’ll be a market leader, a trusted partner to providers, and a key voice shaping how communities access psychiatric care. Why Talkiatry: - Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care - Collaborative environment: be part of building something from the ground up at a fast-paced startup - Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more! - Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands - It all comes back to care: we’re a mental health company, and we put our team’s well-being first Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation & IER Right to Work. At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us. We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.

Description The Work Our Digital Modernization Division delivers integrated technology and management consulting services, helping clients design, build, and operate high performance digital platforms. The Product Manager will own product direction and execution for a complex enterprise workflow/platform initiative, ensuring delivery of mission outcomes through disciplined product management, stakeholder alignment, and iterative delivery within a regulated environment. Job Location Remote (U.S.-based). Occasional onsite meetings in Washington D.C. may be required depending on client needs. *If you accept this position, you should note that ICF does monitor employee work locations blocks access from foreign locations/foreign IP addresses and prohibits personal VPN connections. What You Will Do • You will serve as the primary product owner and decision authority for an enterprise platform, balancing mission priorities, user needs, technical constraints, and delivery realities within a federal context. • You will define and evolve the product vision, roadmap, and success criteria, translating agency objectives and user needs into actionable epics, features, and backlog priorities that drive measurable outcomes, adoption, and operational value. • You will own and manage the product backlog end‑to‑end, ensuring high‑quality user stories and acceptance criteria, clear prioritization based on value and risk, and alignment with architectural and security requirements. • You will lead roadmap and release planning, defining MVP scope, sequencing capabilities across releases, managing tradeoffs across scope, schedule, and risk, and ensuring readiness for incremental deployments in compliance‑driven environments. • You will guide Agile delivery execution, facilitating sprint planning, backlog refinement, demos, and retrospectives, and ensuring alignment with definitions of ready and done to maintain predictable, high‑quality delivery. • You will partner closely with engineering, architecture, security, and enterprise governance stakeholders to ensure technical feasibility, manage technical debt, and embed non‑functional requirements, including security, performance, auditability, and compliance, directly into the product backlog. • You will own end‑to‑end validation of delivered functionality, coordinating UAT activities, supporting test strategy alignment, triaging defects, and verifying that delivered capabilities meet user needs and acceptance criteria. • You will manage delivery risk and transparency by maintaining RAID logs, dependency tracking, and delivery metrics, and by providing clear, executive‑ready status reporting to government and internal stakeholders. • You will support governance and operational readiness by ensuring product documentation, decision logs, release notes, and handoff materials are complete, accurate, and usable for downstream operations and sustainment teams. • You will provide leadership, coaching, and mentorship to project managers, technical leads, and delivery staff, fostering strong collaboration and accountability across distributed teams. What You Will Bring With You • Bachelor’s degree in a related field (or equivalent experience). • 6+ years of experience in Product Management or Technical Product Management leading enterprise platforms in Agile delivery environments, with demonstrated accountability for delivery outcomes. • 5+ years of experience serving as a primary product owner or product lead with authority to prioritize backlogs, make tradeoff decisions, and balance mission needs, value, risk, and delivery constraints. • 5+ years of experience coordinating cross‑functional teams, including engineering, UX, QA, security, SMEs, and governance stakeholders, while managing complex and competing stakeholder expectations. • 4+ years of experience defining and managing product roadmaps, MVP scope, and release plans for enterprise or platform‑based solutions, including incremental delivery in regulated environments. • 4+ years of experience writing high‑quality epics, features, user stories, and acceptance criteria, and maintaining backlog health to support predictable sprint execution. • 3+ years of experience supporting federal clients or regulated programs, with familiarity operating within compliance‑driven, policy‑oriented delivery models (USDA experience is a plus). • Ability to obtain and maintain required background checks/clearances as applicable to contract requirements. What We Would Like You To Bring With You (Preferred) • Master’s degree • Experience delivering on Salesforce based or other enterprise workflow platforms. • Familiarity with API‑enabled, integration‑heavy product ecosystems. • PMP, PMI ACP, CSM/CSPO, SAFe, or equivalent certifications (nice to have). Professional Skills • Strong product ownership mindset with accountability for outcomes, not just delivery. • Ability to translate mission needs and policy objectives into executable product plans. • Excellent facilitation, prioritization, and decision‑making skills. • Clear, concise written and verbal communication, including executive‑level reporting. • Comfort operating in ambiguity and driving progress in complex environments. Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.  Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.  However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.   Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $131,256.00 - $223,134.00 Nationwide Remote Office (US99)