Code for America believes government can work for the people, by the people, in the new digital age, and that government at all levels can and should work well for all people. For more than a decade, we’ve worked to show that with the mindful use of technology, we can break down barriers, meet community needs, and find real solutions. Our employees build and transform government and community tools and services, making them so good they inspire change. We merge the best parts of technology, nonprofit, and government to help support the people who need it most. With a focus on transparency and fairness, and deep empathy for partners in government and community organizations and the people that our partners serve, we’re building a movement of motivated change agents driven by meaningful results and lasting impact. At Code for America, you contribute to exciting work while learning and developing in a supportive and flexible environment. Our compensation and benefits are holistic and thoughtfully curated to represent our employees and our mission. Help us drive real generational change that lasts. Code for America is looking for a talented Associate Director, Strategic Operations, who drives organizational impact by connecting strategy to execution—ensuring priorities are clear, teams are aligned, and progress is visible across the organization. By strengthening planning, communication, and operating rhythms, this role enables teams to move faster, adapt to change, and deliver on mission-critical outcomes more effectively. About the role: Strategic Operations at Code for America supports the organization in turning strategy into coordinated action. This function aligns leadership priorities, planning processes, operating rhythms, and internal systems so leaders and staff across the organization have clarity on direction, progress, and decision-making. Working closely with senior leadership and reporting to the Senior Advisor, Strategic Operations, the Associate Director, Strategic Operations plays a key role in advancing this work. This role contributes to core Strategic Operations functions, helping ensure that strategy is translated into clear priorities, aligned work, and shared understanding across the organization. A central focus of this role is internal communications and change coordination, serving as a primary mechanism for bringing strategy to life across the organization. This includes translating leadership priorities and decisions into clear, actionable communication; supporting organization-wide planning and reporting cycles; and helping leaders and teams navigate change with clarity and cohesion. This role is well suited for someone who brings a systems and service design mindset to organizational operations; someone who can connect strategy to day-to-day work, design structures that improve how work happens, and continuously refine systems based on feedback and evolving organizational needs. This role will report to the Senior Advisor, Strategic Operations and is expected to travel no more than 10% of the time. Code for America is based in California and can employ those who reside full-time within the United States. This is a remote position. In this position you will: - Strategic Operations & organizational alignment - Support the design and ongoing improvement of organization-wide planning, prioritization, and review processes - Help maintain and evolve operating rhythms (e.g., planning cycles, progress reviews, leadership forums) that drive alignment and accountability - Coordinate across teams and functions to ensure priorities are understood, dependencies are surfaced, and work is aligned to strategy - Identify gaps in how strategy translates into day-to-day work by integrating data, stakeholder input, and organizational context to diagnose root causes and propose improvements to systems, processes, and coordination mechanisms - Internal communications strategy & systems - Develop and evolve internal communication strategies that support organizational clarity and shared understandingDefine and maintain communication channels, structures, and practices that connect strategy, decisions, and ongoing workIdentify breakdowns in information flow and design solutions to improve transparency, accessibility, and alignment - Define and maintain communication channels, structures, and practices that connect strategy, decisions, and ongoing workIdentify breakdowns in information flow and design solutions to improve transparency, accessibility, and alignment - Identify breakdowns in information flow and design solutions to improve transparency, accessibility, and alignment - Implementation of communications & operating rhythms - Lead key organizational communication channels (e.g., all-hands, leadership updates, organization-wide announcements) - Translate leadership priorities, strategic decisions, and progress updates into clear, actionable communications - Manage timelines, materials, and processes that support consistent and effective communication and coordination - Change management & coordination - Support organizational change efforts by helping translate evolving priorities into clear guidance, timelines, and expectations - Partner with leadership to coordinate communication and alignment during periods of change (e.g., new initiatives, structural shifts, planning transitions) - Help staff understand what is changing, why it matters, and how it impacts their work - Demonstrate active listening and model constructive dialogue, especially during periods of change or uncertainty. - Strategic reporting & insights translation - Support the synthesis of reporting outputs into clear insights and internal updates - Help ensure progress tracking informs decision-making and is accessible across the organization - Other duties as assigned About you: This role is a strong fit for someone who is passionate about helping organizations operate with clarity, alignment, and momentum—and who thrives at connecting strategy to coordinated action. You are energized by turning complex priorities, decisions, and progress into human-centered systems, processes, and communications that help leaders and teams work more effectively together. Ideally, you bring a systems or service design mindset to organizational operations, approaching this work with curiosity, creativity, and care. You are equally comfortable thinking at the strategic level and working through the details required to make that strategy tangible and actionable. - 7+ years of experience in strategy and operations, internal communications, organizational effectiveness, or leadership support roles - Excellent written, visual, and verbal communication skills, with the ability to translate complex ideas into clear, actionable outputs - Experience working closely with senior leaders, with the ability to navigate across functions and influence without direct authority - Demonstrated experience supporting planning, reporting, or operational processes that drive alignment, accountability, and decision-making - Experience designing and implementing internal communications strategies and systems that support organizational clarity and shared understanding - Familiarity with service design principles and human-centered practices, and experience applying these approaches to internal systems, workflows, or organizational processes - Strong ability to synthesize complex information (e.g., strategy, decisions, progress) and translate it into clear, accessible formats for different audiences - Strong project management and coordination skills, with the ability to balance multiple competing priorities while maintaining high quality on mission-critical deliverables — even as organizational needs and timelines shift - Experience supporting organizations through periods of change by providing clear communication, structured coordination, and thoughtful sequencing of information - Ability to work iteratively as priorities evolve, helping the organization adapt to new opportunities and constraints - Demonstrated curiosity and creativity for improving organizational systems and practices, including thoughtful experimentation with emerging tools (such as AI) to strengthen workflows, communication, and coordination - Ability to successfully pick up new systems quickly — we use G-Suite, Slack, and Asana for internal communications and project management. - High level of integrity — ability to handle sensitive information with discretion and maintain confidentiality. It’s a bonus if you have: - Experience working in nonprofit, civic technology, government, or unionized environments - Professional or academic experience in Service Design, design strategy, or a related field - Experience supporting organization-wide planning cycles, strategic reviews, or progress tracking systems - Experience using AI tools or automation to support internal operations, communication, or knowledge sharing - Experience facilitating organizational learning practices, retrospectives, or reflection sessions - Familiarity with knowledge management or internal documentation systems - Experience working in organizations undergoing rapid growth, transformation, or strategic change - Prior experience and ability with the systems we use (e.g. G-Suite, Slack, Asana) What you’ll get - Salary: Code for America’s salary bands are transparent as a part of our commitment to transparency and fairness. As part of our hiring practices, we aim to target the midpoint of the 2nd quartile of the range for all new hires. Offer targets vary based on market / geographic location. The offer targets for this role range from $128,945 to $157,850, annually. Benefits and perks: - Values: - Leadership and teammates who share a strong work ethic and values, and who respect and care for one another - A collaborative, cross-functional, hardworking, and joyful environment - Employee Enablement Support: - Laptop provided - A one-time $700 payment for remote environment setup; $200 stipend (in first paycheck) and up to $500 reimbursement, in accordance with our equipment policy - Cell phone and/or internet reimbursement of $50 per month - Professional Development: - $500 annual (per calendar year) stipend towards professional development; prorated at time of hire - Up to $500 of professional development funds can be rolled over each year, up to a maximum of $1000 - Training / guidance for staff required to utilize AI as part of their role, plus opportunities for employees to gain AI-related skills to support job and career growth - Retirement & 401k Plans: - Employees receive a 100% employer match on the first 3% of contributions. - Employees with 3+ years of service receive an additional 50% match on contributions between 3% and 5%, for a maximum employer contribution of 5% - Medical: - At least one no cost health insurance option for full-time employees for employee-only coverage - A minimum of 80% of the cost of dependent coverage - Remote Work: - Code for America employees may work remotely across the US - Code for America employees main residence must be within the US - Full-time employees work 40 hours per week, Monday - Friday - Collaborative working hours: we aim to hold all internal meetings between 10 AM - 3 PM PT. We expect all Code for America staff to be available during these set working hours - Time Off: - Open personal time off (subject to manager approval), a minimum of 14 paid holidays, and an org-wide closure from Christmas Day through New Year's Day - Paid sick time; up to 96 hours annually - 17 weeks of paid parental and family leave - 3 weeks of paid sabbatical after 5 years of service Equal Employment Opportunity: Code for America is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws. Code for America Workers United: This position is not covered by a Collective Bargaining Agreement between Code for America and Code for America Workers United, affiliated with OPEIU, Local 1010. The agreement was ratified on January 13, 2026, and is currently in effect. #LI-MD1 #LI-Remote

Everest has been an independent CRO since 2004 with a strong foundation as a statistical and data management center of excellence. Building on this foundation, Everest has successfully developed and established itself as a full-service CRO. Everest’s headquarters are located in Markham (Greater Toronto Area), Ontario, Canada with additional sites in Little Falls (Greater New York City Area), New Jersey, USA, and Shanghai (Pudong Zhangjiang New District), China. Everest is known in the industry for its high quality deliverables, superior customer service, and flexibility in meeting clients’ needs. A dynamic organization with an entrepreneurial origin, Everest continues to experience exceptional growth and great success. Quality is our backbone, customer-focus is our tradition, flexibility is our strength…that’s us…that’s Everest. To drive continued success in this exciting clinical research field, we are seeking a committed, skilled, and customer-focused individual to join our winning team as a Research/Operations Assistant for our Toronto/Markham, Ontario, Canada on-site location, or remotely from a home-based office anywhere in Canada in accordance with our Work from Home policy. Key Accountabilities: - Provided ad hoc research assistant support to the clinical trial project teams. - Assisted with the planning and execution of business operational projects to improve project management and broader enterprise functional, process, and technology capabilities, working with cross‑functional leaders and any third part vendor. - Manage all incoming calls to the company general phone line including screening and directing calls, taking messages while ensuring knowledge of staff movements in and out of the office. - Provide ad hoc administrative support in a timely manner for Senior Personnel of the company. - Ensure that the employee out-of-office and work-from-home calendars are up to date. - Greet and direct visitors to the office. - Maintain and review inventories of general and special office and kitchen supplies, including but not limited to personal protective equipment (PPE), stationery, copy room supplies, shipping and courier supplies, and beverages for the office; order new supplied to replenish as needed. - Prepare business card orders for new staff and title changes/promotions. - Update office and cubicle access key trackers and inventory. - Prepare and distribute correspondence including international couriers, local couriers, and mail deliveries. - Support office expense tracking and management activities such as documenting and filing business invoices, updating invoice trackers for key functional areas, and mailing cheques to Everest vendors. - Coordinate logistics for client visits, conferences, employee meetings, and social/wellness events. Coordinate logistical planning and execution activities include catering, activity coordination, and travel arrangements. - Provide Interactive Web-based Randomization System (IWRS) support via telephone and email. Perform Stage I IWRS User Acceptance testing (UAT). Prepare physical randomization envelopes. - These tasks are performed in a timely and accurate manner and in compliance with Everest and trial sponsors’ requirements. Maintain and prepare for final archival of documents relevant to the assigned clinical trials, and assist the corporate archivist in assembling and archiving such documents. - Assist data management quality assurance (QA) personnel in performing QA procedures on trial Case Report Forms (CRFs), database schema and databases for assigned studies. These QA procedures include but are not limited to the following: performing line-by-line checks on subject data listings against completed CRFs; comparing database schema against annotated CRFs; and comparing final paper CRFs against CRF images that were captured during the trial. Qualifications and Experience: - A Bachelors’ degree in health science, physical, or biological fields. - Past experience in an office administration role is an asset. - Education or experience must demonstrate the ability to work independently and to apply data management concepts, clinical trial data processing techniques, and logical and algebraic operations. To find out more about Everest Clinical Research and to review other opportunities, please visit our website at www.ecrscorp.com We thank all interested applicants, however, only those selected for an interview will be contacted. Everest is committed to upholding the principles of dignity, independence, integration, and equal opportunity. We welcome and encourage applications from people with disabilities, and upon request we will provide accommodations for candidates participating in any part of our recruitment and selection process. #LI-Remote #LI-KD1

• Monitorar o desempenho geral do e-commerce e serviços financeiros, usando métricas importantes (KPIs); • Estudar tendências, concorrência e mercado na busca das melhores oportunidades de negócio alinhado à estratégia da empresa; • Realizar automações e otimizações de processos manuais da área e de áreas correlatas; • Aplicações de inteligência artificial nos processos que atua; • Produzir relatórios e insights sobre os processos da área; • Propor e implementar melhorias sobre esses processos; • Acompanhar as principais métricas do time; • Interagir com os mais diversos parceiros do e-commerce e serviços financeiros.

Title: Director, GCS Operations Location: San Francisco, CA Job Description: About Us Climate Lead empowers philanthropic leaders everywhere to take immediate and far-reaching climate action. By serving as an impartial guide, Climate Lead equips new climate philanthropists with the information and insights they need to drive transformative solutions. We cut through the complexity by curating roadmaps, in partnership with a diverse network of experts, to help philanthropists make a bold impact on climate. Summary The Director will lead key team operations, including planning, budgeting, and project distribution, and will manage the team responsible for the Knowledge Management System (KMS) of climate solutions in order to expand the Global Climate Strategies team’s capacity to deliver high-impact solutions, expertise, and advisory services for new climate philanthropists. Managerial Responsibilities This role has two direct reports: - Assistant, Knowledge Management System (KMS) - Analyst, KMS Essential Duties and Responsibilities Team operations (55%) - Serve as a senior member of the GCS team (5%) - Together with the Managing Director, Deputy Managing Director, Directors and the Associate Director of Partnerships, foster a collaborative GCS team environment - Providing proactive mentorship and leadership for new and existing teammates. - Support the MD and DMD in socializing and implementing organizational priorities and conducting special projects, as needed. - Lead hiring and onboarding for GCS (10%) - Lead GCS team onboarding plan development and implementation - Lead recruitment and onboarding of GCS operations staff - In collaboration with People team, support the onboarding of other Climate Lead staff - Lead team planning and tracking (10%) - Lead development and tracking of annual budget - Develop and implement processes to set the team's strategic objectives - Lead tracking and review of team objectives and reporting. - In close partnership with the MD, update the Leadership Team and cross-team peers on progress, challenges, and any changes needed to achieve priority goals. - Lead team meetings, retreats, and communication (15%) - Plan team meetings to advance priorities and foster learning. - Lead planning and execution of team retreats to drive alignment, innovation, and team unity. - Partner with MD on team communications and strategically share with the broader organization as needed. - Oversee systems, processes, and data (15%) - Design and deploy tools, systems, and processes that enable the work to flow within and across teams, partnering closely with Salesforce counterparts on other teams. - Advance the team’s capabilities to leverage data in decision-making and prioritization by sharpening definitions of priority metrics, simplifying data collection and cleaning, and strengthening analysis and dashboards. - Oversee optimization of Salesforce and the team’s knowledge management system, including new development, protocols, trainings, and driving adoption. - Oversee risk management for GCS systems and data, and coordinate with the Climate Lead Operations team to share learnings and best practices. Management responsibilities (20%) - Hire, train, and supervise a team of two individuals focused on the organization’s knowledge management system. Cross-Team Operations (25%) - Strategic cross-team collaboration (20%) - Partner closely with Philanthropy and Communications teams to promote strategic alignment and a strong culture of collaboration. - Work with the Philanthropy and Communications teams to help organize project teams for specific donor touchpoints/products. Spot and lift bandwidth trade-offs to ensure prioritization of the highest-impact work. - Cross-team collaboration on specific projects (5%) - Contribute to Climate Lead organizational goals and culture through active participation in cross-team workshops and working groups (e.g., Values Working Group, X-team process workshops, etc). Success Criteria Embraces collaborative teams: Help build, lead, and coach high-performing and highly collaborative teams; bring a genuine respect for Climate Lead's collaboration model, working in a participatory way across the organization. Systems Orientation: Excited by opportunities to create or improve existing systems and processes to effectively meet organizational demands and promote operational excellence, while simultaneously planning for future growth needs that will allow the GCS team to scale their capabilities and bandwidth. Focused on solutions that put human users at the center and align with the organization’s culture. Entrepreneurial: Self-starter with a strong entrepreneurial orientation thriving in new, fast-paced ventures; energized by helping to build something new and innovative; objective approach to the full breadth of climate strategies and solutions will be essential in order to work effectively across a wide spectrum of networks, partnerships, and funder groups. Capable of being both a strategic contributor and a tactician, comfortable with hands-on implementation and administration. Servant leadership: Active inquiry and learning; thrive by creatively synthesizing ideas and input from multiple sources, and an ability to recognize excellence; pinpoint key questions, distill frameworks, weigh competing points-of-view, and synthesize actionable findings with rigor and speed. Appreciates working in an advisory or consultative setting. Emotional Intelligence: Comfortable considering multiple points of view and encouraging constructive feedback. Knowledge, Skills, Abilities - Minimum of BS or BA in a relevant field - 10+ years experience leading and managing teams - Experience scaling processes and operational functions, ideally in a philanthropy or non-profit - Experience with Salesforce or other relational databases - Ability to help define and support the growth of the team and the organization with vision, creativity, and commitment. - Demonstrates broad climate experience and expertise working across sectors and ideally brings an ability to think globally and have an international network. - Demonstrates an understanding of how philanthropies function, ideally in the climate space - Outstanding writing, editing, and verbal communication skills with an emphasis on clear, compelling presentation for audiences new to climate change. - Understanding of and experience with knowledge management systems and using data for decision making - Passion for and belief in the importance of creating a team and work environment in which people from diverse cultural, social, and ethnic backgrounds can thrive. - Exhibits strong ethics, judgment, and discretion required when working with and supporting high-profile philanthropists. Salary Range: $198,000- $221,000 Work Environment Climate Lead is headquartered in San Francisco, CA. This position operates in a hybrid environment and is based in our San Francisco, CA, office. Staff in the San Francisco Bay Area currently work in the office Tuesday through Thursday each week and typically work from home the other days. At the Climate Lead, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of or traits historically associated with race, color, religion, religious creed, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran and/or military status), domestic violence victim status, political affiliation, and any other status protected by state or federal law.