TransUnion's Job Applicant Privacy Notice What We'll Bring: As a Revenue Operations Specialist II, you will be responsible for managing and streamlining monthly usage data workflows, ensuring accurate and timely reporting, and supporting internal teams with operational excellence. This role is essential to maintaining the integrity of usage-based revenue processes and improving client-facing support through internal collaboration. What You'll Bring: - Bachelor’s degree in Business, Operations, or a related field. - 2 to 4 years in operations, reporting, or data support roles, preferably in digital media, SaaS or financial services. - Proficiency in Power BI and Microsoft Excel, including: VLOOKUP/XLOOKUP, pivot tables, conditional formatting, data validation, and error-checking formulas. - Working knowledge of SQL is required to: validate, troubleshoot, and prepare client-submitted usage data for upload and revenue calculation. - Experience with JIRA and Agile workflows. - Strong organizational skills and attention to detail. - Experience working with engineering teams and contributing to PRDs and process documentation. - Ability to manage multiple priorities and meet strict deadlines. - Advanced English skills Impact You'll Make: - Support the end-to-end process for monthly usage data collection, cleansing, validation, and delivery. - Upload validated usage data into internal systems for revenue calculation. - Partner with CVEs to ensure accurate, timely, and compliant reporting. - Act as the first line of support for internal usage and billing inquiries. - Collaborate with engineering to define automation and productization requirements. - Maintain documentation and process guides to support scalable operations. - Monitor SLA adherence and escalate issues as needed. - Identify opportunities for continuous improvement and workflow optimization. Impact You’ll MakeYou will play a pivotal role in ensuring the accuracy and timeliness of usage-based revenue reporting. Your contributions will reduce operational risk, improve internal efficiency, and support the scalability of the TruAudience platform. This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management. TransUnion Job Title Specialist II, Business Operations

• Design and deliver enablement programs tailored to Account Executives and Sales Engineers supporting new logo acquisition across multiple business units and GTM motions. • Partner closely with our channel motion leaders and sellers from onboarding new sellers through full-scale and upskilling needs • Translate go-to-market strategy, ICP definitions, and product positioning into practical AE and SE-ready sales narratives, discovery frameworks, and solution positioning guidance. • Support new product launches and GTM changes by ensuring AEs and SEs are trained, certified, and prepared to confidently position new offerings with prospects. • Develop and deliver programs that strengthen core new logo sales capabilities, including discovery, qualification, value-based selling, competitive positioning, and deal progression. • Partner with Product Marketing to simplify complex offerings into clear, differentiated customer value narratives. • Create playbooks, messaging frameworks, discovery guides, and sales resources that support AEs and SEs throughout the sales cycle. • Collaborate closely with Sales Engineering leadership to ensure technical enablement supports effective demos, technical validation, and solution architecture conversations. • Support onboarding programs for new AEs and SEs, accelerating time-to-productivity across multiple products and customer segments. • Partner with Marketing to align campaign messaging, persona-based positioning, and market insights with sales execution. • Work with Sales Enablement and SDR Enablement to ensure alignment and continuity across the pipeline journey from prospecting through deal close. • Collaborate with Operations to ensure tools, systems, and processes support effective sales execution and pipeline progression. • Monitor, measure, and report on the effectiveness of enablement initiatives, continuously iterating based on data, pipeline insights, and field feedback. • Maintain regular feedback loops with AEs, SEs, and Sales leaders to identify skill gaps, messaging challenges, and opportunities to improve sales effectiveness.

• Support annual planning (territories, coverage, segmentation) and build reporting for pipeline health, deal trends, and sales performance. • Audit and maintain data integrity across Salesforce and related systems, partnering with Business Systems, Finance, and other teams for operational alignment. • Own day-to-day order management, including quote review, approvals, and accurate booking execution in compliance with internal policies. • Partner with Sales to structure deals efficiently and act as the primary escalation point for complex or non-standard deals to unblock and move them forward. • Manage intake and prioritization of deal desk requests, ensuring timely turnaround and adherence to SLAs. • Enforce compliance with bookings policy and Rules of Engagement (ROE), identifying and flagging risks in deal structure, approvals, and data quality. • Identify inefficiencies across deal desk and quote-to-cash workflows, driving scalable process improvements and partnering with Business Systems on system enhancements. • Support Sales teams with proactive reporting for QBRs, pipeline reviews, forecast calls, and provide simplified dashboards for sales leadership.

Overview Join a dynamic team at Cotiviti Healthcare where innovation meets impact! We're revolutionizing healthcare payment accuracy and seeking passionate professionals who want to transform the industry. If you're a creative problem-solver ready to drive meaningful change and accelerate your career, this is your moment to shine! This role is responsible for training, leading and daily oversight of Revenue Cycle Specialists, as well as the knowledge share and refinement of Revenue Cycle processes. This includes daily communications with the client and Claim Audit personnel, as well as fielding projects assigned by the Manager and/or Senior Leadership. This individual ensures operational controls and day to-day processes related to Revenue Cycle are in place (cash application, invoicing, reconciliations, and audit controls), monitors distribution of work across the team and adherence to all internal/external Service Letter Agreements. The Team Lead responds to all internal/external client inquiries in a timely, accurate and professional manner. Responsibilities - Hire, develop, coach, lead and retain top-tier talent with a focus on building and improving a team and culture that is able to assist in employing best in class practices to support and drive high levels of internal and external customer satisfaction. - Delegates work to other members of the teams and works with the Senior on new hire material and training guides for the department. - Strategically analyze revenue streams, uncovering innovative pathways to optimize financial performance and drive strategic growth. - Collects, analyzes, and interprets revenue-related data across multiple revenue streams. Uses findings to recommend changes to product/service pricing based on availability and expected demand, with the goal of driving incremental revenue and increasing profitability. - Modifies revenue management strategies to reach targeted markets. - Monitors team or department efficiency and ensures that output meets expectations. - Implements and administers organizational functions or processes, ensuring that they are completed accurately, on time, and in compliance with established policies and regulations. - Works with Manager, Revenue Cycle to assist with strategically planning, scheduling, and coordinating the work of the Revenue Cycle Team to achieve stated goals. Utilizes metrics to monitor and ensure all departmental activities are performed consistently within established client and company guidelines. - Efficiently and effectively supervises assigned personnel, client requests, and Revenue Cycle workflows and systems. - Serves as a Team Leader and/or escalation path for internal and external business constituents by providing leadership and direction in responding to complex inquiries and problem resolution. - Consistent with good people management practices and company values, provides supervisory leadership and works with Manager, Revenue Cycle to direct the selection, supervision, evaluation, and development of team. - Sets objectives and conducts performance reviews for the direct reports with assistance from the Manager, Revenue Cycle. - Works collaboratively with Manager, Revenue Cycle-in consultation with Human Resources to recommend and implement performance management, progression, and compensation actions as warranted. Resolves employee concerns and other sensitive people issues consistent with Human Resources policies and guidelines. - Follows established processes for training and career progression to enable revenue growth and staff development/engagement. Promotes & participates in knowledge sharing activities such as best practices, benchmarking, whitepapers, and tool enhancement. Works with manager, Revenue Cycle to ensure that all levels of staff are properly trained on policies, procedures and best practices and that proper training, education and required certifications are maintained. - Actively recommends system/process improvements or enhancements that will increase productivity and cost containment to audit and client leadership. - Complete all responsibilities as outlined on annual Performance Plan. - Complete all special projects and other duties as assigned. - Must be able to perform duties with or without reasonable accommodation. This job description is intended to describe the general nature and level of work being performed and is not to be construed as an exhaustive list of responsibilities, duties, and skills required. This job description does not constitute an employment agreement and is subject to change as the needs of Cotiviti and the requirements of the job change. Qualifications - 2 -4 years prior work experience in accounting or business operations; preferably healthcare experience with financial systems. - Associates or Bachelor’s Degree in Accounting/Finance/Business required. - Emerging leaders with 1-3 years of people management experience who are passionate about developing high-performing teams. - Ability to lead, influence, manage, and motivate others. - Exceptional problem-solving, lateral thinking, communications, project management, planning organizational and interpersonal skills. - Computer proficiency in Microsoft Office (Word, Excel, Outlook) required; Microsoft Access experience preferred. - Demonstrated knowledge of revenue cycle practices. - Ability to deal with personnel at all levels, exercise discretion on confidential matters. - Excellent verbal and written communications skills. - Ability to work well in an individual and team environment. - Excellent organizational ability required to handle multiple priorities. - Knowledge of revenue cycle practices. - Healthcare experience a plus. - Understands and embodies Cotiviti Core Values, Strategic Pillars, and Operations Disciplines to achieve successful performance in completing assigned responsibilities and interactions with the Organization both internally and externally. Mental Requirements: - Communicating with others to exchange information. - Assessing the accuracy, neatness, and thoroughness of the work assigned. Physical Requirements and Working Conditions: - Remaining in a stationary position, often standing or sitting for prolonged periods. - Repeating motions that may include the wrists, hands, and/or fingers. - Must be able to provide a dedicated, secure work area. - Must be able to provide high-speed internet access/connectivity and office setup and maintenance. - No adverse environmental conditions are expected. Base compensation ranges from $55,000 to $65,000 per year. Specific offers are determined by various factors, such as experience, education, skills, certifications, and other business needs. This role is eligible for discretionary bonus consideration. Cotiviti offers team members a competitive benefits package to address a wide range of personal and family needs, including medical, dental, vision, disability, and life insurance coverage, 401(k) savings plans, paid family leave, 9 paid holidays per year, and 17-27 days of Paid Time Off (PTO) per year, depending on specific level and length of service with Cotiviti. For information about our benefits package, please refer to our Careers page. Date of posting: 4/16/26 Applications are assessed on a rolling basis. We anticipate that the application window will close on 5/16/26, but the application window may change depending on the volume of applications received or close immediately if a qualified candidate is selected. #LI-KK1 #LI-Remote #senior