Role Description We are seeking a detail-oriented and proactive AR Representative to support our finance operations by managing billing, collections, and account reconciliation processes. You will handle agreement and project setup, invoicing, payment follow-ups, and customer inquiries, while ensuring accuracy and efficiency across AR processes. You’ll also play a key role in identifying discrepancies, improving processes, and ensuring a smooth and professional experience for both internal teams and clients. This role is ideal for someone who is organized, takes initiative, thinks outside the box, is self-sufficient, and comfortable working in a remote environment with minimal supervision. - Agreement and Project Setup in ConnectWise - Invoicing for projects, sales orders, and agreements - Collaboration with PM and Account Managers - Payment follow-up and customer inquiry resolution - Finance team collaboration on AR processes - Account balance review and reconciliation - Credit management and approval coordination - Customer issue escalation and resolution - Collection record maintenance and documentation Requirements - 2-4 yrs in AR and/or collections - Experience using ConnectWise and QuickBooks - Solid understanding of AR processes and credit management - Strong attention to detail and accuracy - Clear and effective communication skills - Experience collaborating with cross-functional teams Benefits - This is a full-time, fully remote contractor role working Monday to Friday during EST hours.