• Lead a team of Medicaid Provider Data Services Analysts responsible for loading and maintaining Medicaid Provider data within Aetna QNXT • Team will also include provider operations analyst and potential pre-cred support for implementation activities • Provides assistance and support to other departments, as needed, to obtain crucial or required information from Providers, such as HEDIS, Credentialing, Grievance and Appeals, SIU, etc • Coordinates provider status information with member services and other internal departments • Recruits, develops, and motivates staff • Initiates and communicates a variety of personnel actions including, employment, termination, performance reviews, salary reviews, and disciplinary actions • Monitors staff performance, including weekly staff metrics; coaches and mentors’ staff on performance issues or concerns

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description Summary: The Senior Manager, Business Applications - Salesforce on the Global Business Applications team is responsible for managing a geographically distributed team of remote technical resources based across the United States, India, and Costa Rica, leading development of new features and functionality, enhancing application capabilities on Rocket’s critical back office systems and platforms, and day-to-day administration. Coordinates with the Director, Business Applications – Salesforce to determine goals for the technical team, and provides business and technical leadership for engineering, enhancing, and testing on the Salesforce platform. Essential Duties and Responsibilities: - Leadership and Team Management: - - Lead, mentor, and grow a team of Salesforce developers and administrators. - - Conduct regular one-on-ones and performance reviews and provide career development guidance. - - Foster a collaborative team environment that encourages innovation and continuous learning. - Planning and Execution: - - Develop and execute the roadmap for the Salesforce team managing the backlog (ticket intake and triage) and work prioritization (program increment / sprint planning). - - Collaborate with cross-functional teams to ensure Salesforce solutions meet business needs and align with company goals. - - Stay updated with the latest Salesforce features and trends to inform strategic decisions. - Project Management: - - Oversee multiple Salesforce projects, ensuring timely delivery and quality. - - Manage resource allocation, budgeting, and scheduling for Salesforce projects. - - Ensure adherence to best practices in project management and software development lifecycle. - Quality Assurance and Risk Management: - - Implement and oversee robust QA processes for all Salesforce deployments. - - Monitor system performance and security, ensuring high availability and compliance. - - Manage risks and issue resolution in a timely and effective manner. - Stakeholder engagement: - - Act as a key liaison between the IT department and business units. - - Analyze business requirements and translate them into technical solutions. - - Communicate project status and escalate issues to stakeholders as needed. Qualifications: - 6+ years of experience providing leadership for Salesforce teams. - Minimum of 3 years’ experience of administration or development experience in a Salesforce environment. - Proven expertise in Salesforce CRM, including Sales Cloud, Service Cloud, and Experience Cloud, Einstein Analytics, etc. - Strong understanding of Salesforce best practices, design patterns, and limits - Strong leadership, decision-making, relationship management, conflict resolution, and problem-solving skills - Demonstrated success in establishing, managing, and maintaining effective working relationships with all levels of employees. - Strong understanding of agile methodologies, such as Scrum or Kanban. - Some knowledge of program increment planning (SAFe, etc.) or program sprint planning frameworks preferred. - Critical thinking, strong analytical skills, and problem-solving ability - Strong verbal and written communication skills. - Team oriented, collaborative, accountable and dependable. - Salesforce certifications are preferred. Information Security: Information security is everyone’s responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role. Diversity, Inclusion & Equity: At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce. . Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Territory Manager, Residential Construction - Columbus, OH Come build your career. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of approximately 43,500 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®. The Job: As a Territory Manager, Residential Construction you will be part of our Field Sales & Operations team as remote employee in your assigned territory. In this crucial role, you will work closely with The Home Depot and Lowe's Pro ecosystems to enhance lead conversion opportunities and expand trade partnerships within the residential construction and Home Services sectors. The ideal candidate will be responsible for developing and implementing key performance indicators (KPIs), ensuring accountability, and offering training support on end-user sales and product knowledge. You’ll have the opportunity to: - Develop and convert top national and large regional end users by identifying top prospects, initiating introductions, and building relationships. - Collaborate with key PRO outside and inside sales representatives at Lowe's and THD to train and assist in selling to targeted end users, empowering them to represent SBD brands and drive conversions. - Form strategic partnerships with national associations by leveraging key retailers, implementing targeted promotions, and other programs to enhance sales through these retailers. - Serve as the team expert for a dedicated trade vertical. Gain in-depth knowledge of the trade, including end-user landscape and product use cases, to become the team's go-to expert and support conversion opportunities. - Identify and engage with large residential jobsites in the region. Build relationships with key stakeholders to facilitate product seeding, research, and other initiatives. - Plan and execute large PRO events in the region in collaboration with Lowe's and THD. The Person: The You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. Wouldn’t it be great if you could do your job and do a world of good? In fact, you embrace it. You also have - Bachelor’s degree in business management, Marketing, or related fields; relevant construction field experience may substitute for higher education. - 3+ years of experience in Sales or Marketing for Construction Supplies with a proven track record of delivering results. - Strong interpersonal, negotiation, problem-solving, verbal and written communication, organization, and multitasking skills. - Ability to travel up to 50% within the assigned territory. - Proficiency in Microsoft applications, including Excel, PowerPoint, Word, and Outlook. The Details: - Competitive salary - Medical, dental, life, vision, disability, 401(k), Employee Stock Purchase Plan, paid time off and tuition reimbursement. - Discounts on Stanley Black & Decker tools and other partner programs. And More: - Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths. - Learn: Have access to a wealth of learning resources, including our Lean Academy, Coursera® and online university. - Belong: Experience an awesome workplace where we have mutual respect and a great appreciation for a wide range of perspectives and experiences. - Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back and sustainable business practices. What’s more, you’ll get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world. We’re more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We’re visionaries and innovators. As successful as we’ve been in the past, we have so much further to go. That’s where you come in. Join us! We Don’t Just Build The World, We Build Innovative Technology Too. Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights. Who We Are We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company. Benefits & Perks You’ll get a competitive salary and a comprehensive benefits plan that includes medical, dental, life, vision, wellness program, disability, retirement benefits, Employee Stock Purchase Plan, Paid Time Off, including paid vacation, holidays & personal days, and tuition reimbursement. And, of course, discounts on Stanley Black & Decker tools and products and well as discount programs for many other vendors and partners. What You’ll Also Get Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths. Learning & Development: Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities). Diverse & Inclusive Culture: We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too. Purpose-Driven Company: You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices. EEO Statement: All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic. If you require reasonable accommodation to complete an application or access our website, please contact us at (860) 827-3923 or at accommodations@sbdinc.com. Due to volume, we cannot respond to unrelated inquiries about the status of a completed application or resetting an account password. Know Your Rights: Workplace discrimination is illegal (eeoc.gov)

• Provide leadership to support a multi-site service hub • Initiate and support staffing requirements, coaching, training, and corrective action • Own the safety culture within the hub • Execute daily Plan of the Day calls • Build long term relationships with customers to deliver business objectives • Partner with CPM | Customer Performance Manager • Prioritize turbine performance to meet/exceed performance commitments • Lead operations within a multi-site service hub • Drive a safety focus • Continue to grow customer relationships • Team engagement and talent development