Role Overview At Sodexo Healthcare, we believe that the patient experience is not a moment, it is a journey. It is shaped by every interaction, every environment, and every detail that surrounds care. We are seeking a Vice President of Patient Experience to lead and elevate how we design, deliver, and continuously improve that journey across our healthcare portfolio in North America. This role sits within our Client Success and Growth organization, a team focused on strengthening partnerships, improving outcomes, and driving long term value for our clients. This leader will play a critical role in connecting strategy to execution, ensuring that what we promise is consistently experienced by patients, families, and clinical partners. This is a virtual / remote based in North America. Regular travel is expected to client sites, leadership meetings, and key initiatives Incentives Comprehensive benefit package, commission plan, vehicle allowance, remote home office with travel opportunities. What You'll Do - Define and lead the patient experience strategy across Sodexo Healthcare in North America - Partner closely with operations, account management, and clients to embed experience into daily delivery - Translate insights into actionable programs that improve satisfaction, loyalty, and outcomes - Build scalable frameworks that elevate service excellence across food, environmental services, and other support functions - Serve as a trusted advisor to hospital executives on patient experience transformation - Leverage rounding technology, patient feedback platforms, and experience data to translate real-time insights into actionable improvements in satisfaction, loyalty, and outcomes - Champion a culture where every team member understands their role in the patient journey - To connect Sodexo services to clients’ organizational strategy and return on investment (ROI) What We Offer Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: - Medical, Dental, Vision Care and Wellness Programs - 401(k) Plan with Matching Contributions - Paid Time Off and Company Holidays - Career Growth Opportunities and Tuition Reimbursement More extensive information is provided to new employees upon hire. What You Bring - Proven leadership experience in patient experience within a hospital or health system environment - Executive-level understanding of patient experience measurement methodologies (including Press Ganey, HCAHPS, and NRC), with a proven ability to convert insights into high-impact, segment-wide patient satisfaction initiatives - Strong understanding of how support services such as food and environmental services impact the overall patient journey - Ability to operate at both a strategic and operational level - Experience influencing senior healthcare leaders and building strong client partnerships - A track record of turning insights into measurable improvements - Clinical experience is a plus, but not required - Certified Patient Experience Professional (CPXP; through The Beryl Institute) preferred, but not required - Passion for improving the human experience in healthcare Who We Are At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & Requirements Minimum Education Requirement - Bachelor’s Degree or equivalent experienceMinimum Management Experience: 10 yearsMinimum Functional Experience: 10 years

Agency Dept of Health and Human Services Division Health Service Regulation Job Classification Title Nurse Consultant I (NS) Position Number 60053964 Grade MH16 About Us The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence. Description of Work Work as a Nurse Consultant I in the Adult Care Licensure Section involves regulatory activities to determine compliance with state requirements for assisted living facilities and overnight respite programs. Job responsibilities include: - Work both independently or as a member of a professional health care team conducting on-site inspections of licensed adult care homes and overnight respite programs to determine the facility’s compliance with licensure rules and statutes. - Analyzing survey findings and determining compliance with applicable rules and statutes then documenting findings in a legally defensible manner. - Providing technical assistance to facilities and potential providers. - Providing regulatory oversight and technical assistance to county Department of Social Services (DSS) staff. - Position duties involve significant oral and written communication with facilities, staff and public. Position will be home-based in the Eastern Region of the state and applicants should reside in Wake, Lee, Harnett, Cumberland, Hoke, Scotland or adjacent counties. This position requires frequent travel and works in the field conducting inspections. Travel is mainly in the assigned region and requires occasional to frequent overnights depending on the inspection schedule. Position may utilize a state vehicle if available, a rental vehicle or their personal vehicle for travel. Travel expenses, including food, lodging, and transportation, are compensated by the State of North Carolina at the NC Office of State Budget and Management’s established rates. Knowledge Skills and Abilities/Management Preferences INTERNAL POSTING: ONLY PERMANENT FULL-TIME, PERMANENT PART-TIME, PROBATIONARY, TRAINEE, TEMPORARY OR TIME-LIMITED DHHS EMPLOYEES OR LAYOFF CANDIDATES WITH THE STATE OF NORTH CAROLINA ELIGIBLE FOR RIF PIORITY REEMPLOYMENT CONSIDERATION AS DESCRIBED BY GENERAL STATUTE (GS) 126 MAY APPLY. Salary Range: $62,044 - $102,371 Recruitment Range: $62,044 - $98,557 Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The Knowledge Skills and Abilities/ Management Preferences are not required. Applicants who possess the following skills are preferred. - Knowledge of current nursing practice, assessment, and care planning. - Experience applying rules, statutes, and/or standards to ensure compliance in the area of work, including participating in or conducting state or federal surveys, compliance audits, or accreditation surveys. - Strong written and oral communication skills and the ability to document clearly and concisely in a technical report. - Must possess and maintain an active and unrestricted driver’s license and have the ability to drive for statewide travel as assigned. This position is funded in part through federal funds. This position will close at 11:59 p.m. the night before the end date. The Division of Health Service Regulation oversees medical, mental health and adult care facilities, emergency medical services, and local jails. We check to see that people receiving care in these facilities are safe and receive appropriate care. We make certain that medical buildings are built only when there is a need for them. Compensation & Benefits: The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website for State Benefits Supplemental and Contact Information The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/. DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified. Application Process Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application. - Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information. - Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application to support your answers. - Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check. - Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks. - Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. - For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members. Degree/College Credit Verification Degrees must be received from appropriately accredited institutions. Transcripts, degree evaluations and cover letters may be uploaded with your application. Veterans’ and National Guard Preference - Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications. - Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing. - Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application. ADA Accommodations Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below. CONTACT INFORMATION: If there are any questions about this posting, please contact Talent Acquisition at talentacquisition@dhhs.nc.gov. Resumes will not be accepted in lieu of completing this application. Minimum Education and Experience Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. Licensed to practice as a Registered Nurse in the State of North Carolina and one year of experience in the area of specialization. EEO Statement The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices. Recruiter: Dejah Victoria Seksay Email: talentacquisition@dhhs.nc.gov

About Us HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 1 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 4 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million hostnames. Our People With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home. Our Impact As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 1 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen. Who You Are: HighLevel is seeking a Sr. Corporate FP&A Manager to join our growing FP&A team. This is a high visibility, execution-oriented role responsible for supporting the company’s consolidated financial planning, reporting, and investor-facing deliverables. You’ll play a key role in managing our corporate model, driving our strategic planning process, and delivering accurate and insightful reporting for senior leadership, the Board, and external stakeholders. This position is ideal for someone who thrives in a fast-paced SaaS environment, is detail-obsessed, and takes pride in delivering precise, high-quality work. You will report to the Sr. Director, Corporate FP&A. What You'll be Doing: - Manage and enhance the company’s consolidated financial model, maintaining a dynamic, multi-year P&L, cash flow, and balance sheet forecast that underpins strategic and investor planning - Own and refine key corporate assumptions (e.g., merit, benefits, FX, tax, etc.) and maintain visibility into company-level KPIs such as ARR, GRR, NRR, CAC, and LTV - Lead the company’s financial planning and forecasting cadence, including monthly forecasts, quarterly updates, and the annual operating plan, ensuring accuracy, insight, and accountability across all functions - Lead financial reporting for external stakeholders, including recurring investor reporting packages and other committee deliverables - Prepare high-quality presentations and analyses for the Board of Directors, and other executive audiences that clearly communicate financial performance, trends, and insights - Own the continuous improvement of FP&A processes and tools, driving automation, efficiency with AI, and accuracy across Abacum, Google Sheets, and Tableau environments - Partner cross-functionally with Accounting, People, and Strategic Finance teams to ensure alignment across reporting, headcount planning, and performance management - Deliver ad-hoc analyses and scenario modeling that inform strategic decisions and resource allocation - Play a key role in pre-IPO readiness, ensuring the accuracy, discipline, and rigor of corporate reporting meets the expectations of public-company stakeholders What You’ll Bring: - Bachelor’s degree in Finance, Accounting, Economics, or related field (CPA or MBA a plus) - 9+ years of progressive experience in FP&A, strategic finance, investment banking, or private equity, ideally within a high-growth SaaS business - Strong understanding of GAAP and non-GAAP metrics for software companies - Proven experience managing consolidated P&L, balance sheet, and cash flow forecasts - Detail-oriented with exceptional analytical and modelling skills; comfortable handling large data sets and complex models - Excellent communication skills, including experience preparing materials for executive, Board, or investor audiences - Experience working in a public company environment - Advanced proficiency in Excel/Google Sheets and experience with next-gen FP&A tools (e.g., Abacum, Pigment) and BI tools (e.g., Tableau) is a plus - Strong business judgment, intellectual curiosity, and ability to thrive in a fast-paced, high-accountability environment The salary range for this position is $153000 - $213500 annually. Equal Employment Opportunity Information The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government record keeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision. #LI-Remote #LI-TA1

Unlock your full potential in the innovative and inclusive environment at Bryant & Stratton College. We are a career-focused, private, nonprofit college built differently to serve the needs of students, alumni, associates, employers, and the community. Founded in 1854, Bryant & Stratton College offers real-world education leading to bachelor's, associate's, and professional certificates after completion in the fields of healthcare, technology, legal, business, graphic design, and more. Job Summary This position’s function is to provide instruction of Financial Services curriculum virtually. This position is part-time, and scheduling is based on the demand of the course sections that are needed. Bryant & Stratton College instructors will support the College mission by facilitating an active learning classroom through alternative delivery methodologies. Instructors will maintain contemporary knowledge and skills in their discipline to support their expected classroom responsibilities. Essential Job Functions - Provide instruction between 15 and 40 contact hours per week. Instruction will be required in different modalities (example: online, blended, in-person, live webinars). - Maintain a current knowledge of teaching discipline/field of study. - Attend required College functions including staff meetings, in‑service training, and special activities. - Assist in the training and development of new and existing instructors. - Utilize active learning (facilitation), and authentic assessment to support the teaching and learning outcomes of the College. - Adhere to and uphold all established operational policies and procedures as described in operating documentation (Official Catalog, Faculty Guide, Associate Guide). Knowledge, Skills, & Experience Bachelors Degree Required Possess or have had possessed an Insurance license in Life/Health and/or Property/Casualty. Preferred minimum of 3 years’ experience teaching. All instructors will possess and exhibit qualities of professionalism, integrity, self-esteem, self-motivation, and a strong desire to guide students to improve their career prospects. All instructors are expected to maintain a contemporary skill set in support of active learning and authentic assessment evaluation methodology. All instructors are responsible for establishing and maintaining a classroom climate consistent with the College values. Please note that the compensation information is a good faith estimate of the base pay for this position. Information about the total compensation package for this position will be provided during the interview process. Faculty sign a contract with the Continuing Education Manager at the beginning of each class that outlines the class, contact hours, and dates and time of class. Campus based classes are paid semi-monthly over class time frame. This class has a hourly rate range of $30.00 - $35.00 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Bryant & Stratton College is an Equal Opportunity Employer.