At Function, we celebrate diversity and are committed to building a diverse and inclusive workforce. As an equal opportunity employer, we do not discriminate on the basis of race, color, gender identity, ancestry, religion, age, sexual orientation, national origin, disability, marital status, Veteran status, or any other occupationally irrelevant criteria. Join the Function Health team and become a part of our mission to build a healthier future for all. Discover more about us and how we're changing the face of healthcare at Function Health. Important Notice: Legitimate communication from the Function Health team will always come from an email address ending in @functionhealth.com. Function Health will never request personal information such as banking details or payment during the hiring process. Please be cautious of communications or job offers that come from other email domains, instant messaging platforms, or unsolicited calls. If you ever have doubts about the legitimacy of a communication, please reach out to us directly at talent@functionhealth.com.
SMB Manager
Location
United States
Posted
58 days ago
Salary
0
Seniority
Lead
No structured requirement data.
Job Description
SMB Manager
Function Health
Company Overview Function Health is the AI operating system for health, designed to empower people to live 100 healthy years. We are redefining how individuals understand, measure, and improve their health by moving beyond reactive care and enabling proactive, data-driven insight into human biology. Function has been recognized as one of Fast Company’s Most Innovative Companies of 2024, and is venture-backed by Andreessen Horowitz (a16z). Hundreds of thousands of members have joined Function to take control of their health. Through advanced diagnostics, deep biomarker testing, longitudinal data, and AI-enabled insights, Function equips members with actionable intelligence to take control of both the quality and length of their lives. Function recently announced a $298M Series B and is entering its next chapter of growth. As we scale, the quality and durability of our People systems, data, and insights will directly shape our ability to attract, retain, and support exceptional talent. We are growing our team and seeking out world-class talent that deeply believes in our mission to positively impact global health, has a relentless bias toward action, and a growth mindset. Function fosters a collaborative and dynamic environment where every day we build the future. Role The Membership Acquisition & Renewals (MA&R) team directly supports Function Health's revenue engine — from a member's first interaction to an inquiry from a small business owner to renewal moments that define long-term impact. As SMB Account Manager, you will own the full SMB member lifecycle at Function — from first inquiry through purchase, activation, and annual renewal (0–500 employees). This role sits at the intersection of revenue, operations, and customer experience. You'll convert inbound leads, guide employers and their employees through onboarding and activation, and own the ongoing relationship that drives retention and renewal. You're closing deals, building a book of business and making sure it stays healthy. Key Responsibilities - Own the full SMB member lifecycle — from first inquiry through purchase, activation, and renewal. You're the primary relationship owner for SMB employer accounts throughout their time with Function. - Manage inbound SMB leads and guide employers through the decision to offer Function as a benefit, delivering a consultative, high-quality experience from first touch through purchase. - Run the assisted self-serve motion — guide companies through signup and onboarding, stepping in where needed to remove friction while keeping the process lightweight and scalable. - Drive employee activation post-purchase — follow up with employers to ensure employees are enrolling, using activation data to identify accounts that need support and intervening early. - Qualify and segment opportunities — distinguish between self-serve and higher-touch SMB accounts and tailor your approach to maximize conversion and retention. - Drive multi-channel engagement — lead conversations across chat, email, and calls, using structured follow-up to move leads forward and reduce drop-off at every stage of the lifecycle. - Own proactive renewal outreach — manage the employer relationship through the full membership year, proactively surfacing value delivered, flagging at-risk accounts, and securing renewal before it becomes a reactive conversation. - Identify and fix lifecycle friction — spot where employers or employees get stuck at any stage and proactively implement improvements to increase conversion, activation, and retention. - Build and refine playbooks — create repeatable processes for inbound handling, onboarding, activation follow-up, and renewal outreach that standardize how SMB accounts are managed at scale. - Track and improve performance — own key metrics including SMB conversion rate, employee activation rate, renewal rate, and time to activation, using data to continuously improve outcomes. - Partner cross-functionally — work closely with operations, product, billing, and support teams to streamline workflows, reduce manual work, and improve the end-to-end employer and employee experience. Qualifications/Skills - 3–6 years of experience in SMB acquisition, onboarding, account management, customer success, or support operations in a B2B or B2B2C environment. - Experience working in inbound, product-led, or self-serve motions, with ownership of leads from first touch through conversion. - Demonstrated ability to build or improve workflows, playbooks, or onboarding processes — not just execute within existing ones. - Strong written and verbal communication skills, with the ability to clearly explain value and guide decision-making across chat, email, and calls. - Proven ability to own conversations end-to-end, including proactive follow-up and closing. - Strong operational instincts — you naturally spot inefficiencies and improve systems, not just execute within them. - Experience working across tools and systems such as Intercom, Salesforce, HubSpot, or similar. Nice-to-Have Skills & Experiences - Experience with outbound prospecting — building lists, working a pipeline, running a multi-touch sequence. - Background in consultative sales, including running short, high-impact calls with employer buyers. - Startup or high-growth company experience. - Experience using AI tools or automation in customer-facing workflows. - Familiarity with health tech, HR tech, or employer benefits. To be a strong fit, you embody our Core Values - Ruthless Prioritization: - We don’t let perfect get in the way of progress. - We move quickly to drive value, not perfection. - We prioritize what drives impact. - We never compromise on standards of excellence. - Member-First, Always: - We design and deliver like we’re caring for someone we love. - We create calendar, actionable, human experience. - We prioritize responsiveness, peace of mind, and outcomes. - We empower members with truth, clarity, and care. - One Team, Moving Fast: - We are aligned in purpose, prioritization, and speed. - We gather diverse perspectives to make informed decisions. - We clear paths for each other and move fast together. - We communicate clearly and respectfully, rallying around shared goals. - Radical Ownership, Relentless Execution: - We don’t just ship– we own outcomes and drive results. - We act with urgency and precision - We anticipate, initiate, and follow through. - We meet challenges with grit and pragmatism. - We embrace new tech to deliver better outcomes. - Mission Over Ego: - We are ruthlessly aligned to our mission– and leave ego at the door. - We disagree and commit. - We don't tolerate politics or withholding information. - We operate with honesty, transparency, and respect. - Sustained Integrity in Every Detail: - We earn trust by obsessing over accuracy, quality, and clarity in everything we do. - We prioritize clinical precision– data must be right. - We sweat the details because outcomes depend on them. Why You'll Love Working With Us We value our team at Function and offer a competitive salary and benefits package, flexible working hours, and a dynamic work environment where creativity and innovation are encouraged. If you are a highly motivated and experienced individual who is passionate about using technology to improve people’s lives, we would love to hear from you. At Function, we celebrate diversity and are committed to building a diverse and inclusive workforce. As an equal opportunity employer, we do not discriminate on the basis of race, color, gender identity, ancestry, religion, age, sexual orientation, national origin, disability, marital status, Veteran status, or any other occupationally irrelevant criteria. Join the Function Health team and become a part of our mission to build a healthier future for all. Discover more about us and how we're changing the face of healthcare at Function Health. Important Notice: Legitimate communication from the Function Health team will always come from an email address ending in @functionhealth.com. Function Health will never request personal information such as banking details or payment during the hiring process. Please be cautious of communications or job offers that come from other email domains, instant messaging platforms, or unsolicited calls. If you ever have doubts about the legitimacy of a communication, please reach out to us directly at talent@functionhealth.com.
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The application period will close on April 30, 2026 00:00 CEST. Please note that if we receive a high volume of qualified applicants, the posting may close sooner, so we encourage candidates to submit their applications as soon as possible. Background Global Fishing Watch is an international, non-profit organization committed to advancing ocean governance through increased transparency. We create and publicly share knowledge about human activity at sea to enable fair and sustainable use of our ocean. Founded in 2015 through a collaboration between Oceana, SkyTruth, and Google, GFW became an independent non-profit organization in June 2017. Using cutting-edge technology, we create and publicly share map visualizations, data and analysis tools to enable scientific research and drive a transformation in how we manage our ocean. Our major focus is on commercial fishing because it is the most widespread human activity at sea, the most impactful on ocean health, and the most crucial for global livelihoods and food security. By 2030, we aim to monitor and visualize the impact of ocean-going vessels, both industrial and small-scale, that are responsible for the vast majority of the global seafood catch. We believe human activity at sea should be common knowledge in order to safeguard the global ocean commons for the common good of all. The Position Global Fishing Watch is seeking a Senior Manager, Biodiversity Initiative (interim) for a fixed-term maternity leave cover running up until circa March 2028. We are looking for a senior oceans specialist with deep technical expertise in marine biodiversity conservation and implementing area-based management alongside strong policy expertise. A key member of our global programs team, the senior manager will primarily drive our core delivery of the biodiversity initiative, with transparency, technology and open data as central principles. The Senior Manager will play a central role in advancing our biodiversity work, including strengthening the use of Global Fishing Watch Marine Manager and supporting implementation of Target 3 of the Kunming–Montreal Global Biodiversity Framework (the 30x30 target), with a focus on effective, equitable and well-managed marine protected areas (MPAs) and other effective area-based conservation measures (OECMs). The Senior Manager will also contribute to grant management, MEL processes and fundraising efforts, and engage with institutions and organizations linked to the Convention on Biological Diversity (CBD), 30x30 implementation, and other existing or emerging international biodiversity instruments. This position will play a key role in strengthening internal coherence and external impact, and represent the organization in biodiversity-related partnerships and engagements, as appropriate. The role requires a highly collaborative mindset and the ability to work effectively across teams in a global, matrixed environment, combined with a strong strategic mindset to build and sustain networks and partnerships within the marine biodiversity community. It also offers exciting opportunities to further develop Global Fishing Watch’s interventions supporting the designation, management planning and monitoring of human activity in MPAs and OECMs. Principal Duties and Responsibilities Strategy Execution and Operational Coordination - Lead implementation of key elements of GFW’s strategic roadmap for 30x30, including delivery of core grants and strengthening policy engagement on transparency as a tool for biodiversity protection and other priority policy areas. - Develop strategic partner mapping and cultivate external partners to help scale and strengthen our operational and policy impacts. - Support the International Policy team in advancing the role of transparency and open data in delivering biodiversity outcomes, including securing policy commitments and government action. - Provide strategic inputs and direction for the technical development of our Marine Manager tool. - Collaborate with the Capacity Development and Technology Transfer team to support the development and implementation of our biodiversity training modules. - Represent the organization by presenting our mission, data and tools to a variety of audiences, including strategic partners and policymakers, media and funders. - Track priority impacts and support implementation of our MEL framework. Regional Program Support - Through a matrix structure provide technical and operational guidance in the delivery of our biodiversity interventions by regional teams. - Support delivery teams in assessing levels of 30x30 implementation across key countries and sub-regions where we work, helping to identify gaps, opportunities and priority interventions. - Ensure alignment of regional biodiversity interventions with global strategy and internal policy guidance. - Troubleshoot delivery challenges and promote knowledge exchange across regions. Leadership and Management - Serve as a thought partner to delivery teams, fostering a collaborative and solutions-oriented approach, providing strategic guidance and feedback to help navigate and resolve complex challenges. - Establish strategic goals and objectives and key results (OKRs) with team members and track delivery of our priority impact areas. - Support fundraising efforts as required. - Maintain grant budgets. - Develop, coordinate, and enforce systems, policies, and procedures. - Ensure a safe, secure, welcoming, and legal work environment. Candidate description Required - Master’s degree, or equivalent professional experience - Established international track record/experience in biodiversity, fisheries, and other ocean governance themes. - Demonstrated ability in development, management and policy work in the national, regional and international context. - Familiarity with the UN Convention on Biological Diversity processes. - Excellent written and oral communications skills in English. - Highly organized, analytical, strategically minded and self-motivated. - Excellent interpersonal skills and ability to cultivate and follow up engagements with partners. - Demonstrated ability to manage and move projects forward with a high degree of independence and autonomy. - Experience working in complex, global, matrixed and remote organizations. - Experience in drafting terms of reference, managing consultants and leading cross team work. Preferred - Experience working with governments on 30x30 implementation. - Familiarity with the Global Environment Facility processes. - Proficiency in an additional language other than English is desirable, particularly Spanish, French or Portuguese. - Excellent oratory and presentation skills, and experience speaking with media, organizations, etc. The successful candidate will meet most, but not necessarily all, of the criteria above. If you don’t think you check all the boxes, but believe you have unique skills that make you a great fit for the role, we want to hear from you! ------ Additional Information Note: The application period for this role closes on April 30, 2026 00:00 CEST. Reporting to: Director Program Initiatives Manages: NA Please note: Visa sponsorship is not supported at this time. Candidates must be authorized to work for GFW without visa sponsorship for at least two years after their start date, or for the entire duration of their contract if on a fixed-term agreement. Individuals on student visas must be eligible for full-time employment on their visa and have valid work authorization (such as Optional Practical Training (OPT) or equivalent) that remains valid for at least two years or the duration of their contract. Candidates relying on a spouse’s visa for work authorization are not eligible, as they must independently qualify for employment. Location: This is a remote role, but candidates must be legally authorized and based in Colombia; Argentina; Chile; Brazil; United States; United Kingdom; Kenya for this role. Permanent/Fixed Term/Contractor: Fixed-term (USA & UK) / Contractor (Colombia; Argentina; Chile; Brazil & Kenya) Duration: Circa March 2028 (Maternity Cover) Full Time hours: Yes Recruiting process: Recruiting Process: A cover letter along with a CV will be requested to see how your experience and interest connect to the position. We expect the cover letter to allow applicants an opportunity to explain details on how their skill set aligns with the role and provide a better understanding of their suitability for the position. If selected for consideration, the hiring process for this position will include an initial call with our Talent Acquisition team, followed by a formal 45 minute interview with 1-3 team members. Candidates advancing beyond this round will be asked to take a technical assessment and/or submit a representative code sample. Lastly, a final interview with 2-4 teams members to review your assessment and assess functional skills. Compensation: A compensation range for this position is USD 28-32 per hour for Colombia. USD 38-42/h for Argentina. USD 35-40/h for Chile. USD 30-35/h for Brazil. USD 105-120K per year for USA employees. GBP 65-75K per year for UK employees. USD 33-38/h for Kenya. Compensation is commensurate with experience and will vary depending on the hired candidate’s country of residence, in accordance with local laws and regulations. GFW offers pension/retirement, health and other benefits commensurate with similar level GFW employees in the country of employment. The position may be a GFW employee, an employee of our Employer of Record Partner, or a contractor depending on the country of residence. Equal opportunities: Global Fishing Watch is an equal opportunities employer. Global Fishing Watch is committed to promoting diversity and inclusion within our organization and in the greater ocean management and conservation community. 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Outreach Manager (Eastern Time Zone)
Charlie HealthPersonalized mental health treatment for teens, young adults & families in crisis.
Why Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they’re met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we’re expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that’s redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we’d love to meet you. About the Role Charlie Health is one of the fastest-growing startups in the healthcare industry, working tirelessly to connect people everywhere to life-saving mental health treatment. Our Clinical Outreach team members are the lifeblood of our business; they know our product, partners, and patients better than anyone. In this role, you’ll be joining a team of passionate professionals who are dedicated wholeheartedly to our mission. You’ll build relationships with clinical partners across super-regions and provide much-needed resources to thousands of people struggling with their mental health. You'll be a champion of Charlie Health and ensure that every possible patient, parent, and provider can access our programs. While this work can be challenging, we set the bar high knowing that every decision we make directly impacts our communities. In your role, you’ll have unparalleled responsibility while collaborating with sharp, spirited, and ambitious coworkers, with room for everyone to excel and grow in their careers. You’ll also receive competitive benefits, ensuring you have the resources to thrive both personally and professionally. At Charlie Health, we believe in leading with our “why” and connecting with our purpose every day. Join us to find not only a career but a calling. 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Read more about our benefits here. Additional Information The total target base compensation for this role will be between $65,000 and $75,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. #LI-REMOTE Our Values - Connection: Care deeply & inspire hope. - Congruence: Stay curious & heed the evidence. - Commitment: Act with urgency & don’t give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.
Territory Business Manager Psychiatry – Pittsburgh North
AlkermesLocated in Dublin, Leinster, Ireland, Alkermes is a leading provider of innovative medicine for people with debilitating diseases. Committed to advancing treatm
Territory Business Manager (TBM) is responsible for selling Alkermes products in the Pittsburgh North territory and supporting promotional efforts. Ideal candidates should be proven sales achievers and live in the territory. This will be done by having thorough product, disease state and market knowledge and sound selling skills. He/she will utilize available resources to help educate healthcare providers. Finally, he/she will use their analytical ability to determine appropriate targets and will use approved resources accordingly. Why join Team Alkermes? Alkermes applies its decades of deep neuroscience expertise to develop medicines designed to help people living with complex and difficult-to-treat psychiatric and neurological disorders. A global biopharmaceutical company, headquartered in Ireland with U.S. locations in Massachusetts and Ohio, we seek to make a meaningful difference in the way people manage their diseases. We have a portfolio of proprietary commercial products for the treatment of alcohol dependence, opioid dependence, schizophrenia, bipolar I disorder and narcolepsy, and a pipeline of clinical and preclinical candidates in development for various psychiatric and neurological disorders. We are proud to have been recognized as an employer of choice by many national organizations. In 2024 and 2025, we were certified as a Great Place to Work in the U.S. and named one of Massachusetts’ Top Places to Work by the Boston Globe, a Best Place to Work in Greater Cincinnati by the Cincinnati Business Courier and recognized as a Best Place to Work in BioPharma by Fortune Magazine. Alkermes, Inc. is an equal employment opportunity employer and does not discriminate against any qualified applicant or employee because of race, creed, color, age, national origin, ancestry, religion, gender, sexual orientation, gender expression and identity, disability, genetic information, veteran status, military status, application for military service or any other characteristic protected by local, state or federal law. Alkermes also complies with all work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Alkermes is an E-Verify employer.
Safeguarding Manager
OvivaAt Oviva, we’re on a mission to make sustainable, personalized, clinically effective care accessible to everyone as we build Europe’s leading AI-powered chronic care platform. Our digital programmes help people manage weight-related illnesses by focusing on what matters most: improving health, building confidence, and enhancing quality of life. To date, we have supported over one million people across the UK, Switzerland, and Germany. Our mission is powered by a dedicated team operating across four countries, including our hub in Poland. Every conversation, coaching session, and line of code brings us closer to a healthier future. Our journey is accelerating: In 2026, we secured €200 million in Series D funding led by Kinnevik and a group of leading global investors. This investment fuels our next phase of growth, allowing us to scale our AI-enabled chronic care platform across Europe and expand our support to even more people living with chronic conditions. Join us, and be part of the team making that future possible!
Why Oviva? At Oviva, we’re on a mission to make sustainable, personalized, clinically effective care accessible to everyone and to deliver against our vision of becoming Europe’s leading AI-powered chronic care platform. Our digital programmes support people living with weight related illnesses. While weight loss is a goal for many, our approach is about so much more: improving health, building confidence, and enhancing quality of life. We’ve already supported over one million people across the UK, Switzerland, and Germany, with a shared service centre in Poland. Every conversation, coaching session, and line of code helps move us closer to a healthier future. Join us and be part of the team making that future possible. Role Overview The UK Safeguarding Manager is vital to supporting Oviva UK's commitment to maintaining a robust safeguarding framework and a culture of safety across all clinical teams. Working under the guidance of the UK Safeguarding Lead, the Manager delivers direct safeguarding support to patients, provides specialist oversight to clinicians, and drives key functions such as safeguarding training, case management, data analysis, and inter-agency communication. This role enables comprehensive coverage and consistency of safeguarding support, ensuring teams have access to prompt and knowledgeable guidance. Hours: Full time (40 hours per week), Monday – Friday. Please note: The role requires flexible scheduling to cover the Safeguarding Duty Rota, which operates between 8 am and 8 pm (Monday – Thursday) and 8 am and 5:30 pm (Friday). This includes participating in a fixed, daily shift rotation (4 or 6 hours) that ensures specialist safeguarding advice is available across these extended hours. There will be an expectation of working until 8pm two evenings per week. Key skills Essential: - 2–3 years' experience in a safeguarding, clinical, or compliance role. - Understanding of safeguarding legislation, including referral and reporting protocols. - Effective communicator, able to build trust and engage with diverse stakeholders. - Demonstrates discretion, empathy, and sound judgment. - Organised and collaborative. - Experience in responding to disclosures of Domestic Abuse and/or Sexual Violence. - Understanding of trauma informed practice. Desirable: - Experience in delivering training or group supervision. - Familiarity with safeguarding risk assessments and multi-agency working. - Experience completing DASH risk assessments. - Experience in digital or remote healthcare settings. - Proven experience working with patients experiencing complex mental health needs, including crisis management or suicidal ideation. Education & Qualifications - Completion of SOVA & SOCA Level 3 (minimum), with Level 4 preferred. - Evidence of continued professional development in safeguarding. Key responsibilities & deliverables - Play a key role in the operational management of safeguarding in the UK. - Manage and respond to operational safeguarding queries. - Together with the other Safeguarding Managers, manage and adhere to the safeguarding duty rota, which includes a fixed 4 hour shift daily (shifts 8am-12noon, 12-4pm or 4-8pm), ensuring clinicians have access to immediate safeguarding advice and guidance. - Review safeguarding incidents and contribute to their resolution. - Complete risk assessments, safety plans and external referrals for patients. - Support the development and delivery of safeguarding training - with a view to upskilling and empowering our teams. - Ensure safeguarding practice meets best practice guidelines and contractual obligations. - Support the ongoing review and implementation of Oviva UK Safeguarding Policy. - Provide direct support to patients in safeguarding matters - such as completing DASH risk assessments, or responding to first disclosures of non-recent abuse. - Provide first-line advice and triage support for safeguarding concerns. - Provide support and debriefing to clinicians following safeguarding concerns. - Maintain and update safeguarding records, incident logs, and audit data. - Support in the monitoring of trends in safeguarding incidents and assist with data analysis. - Contribute to safeguarding assurance processes and documentation. - Support the development and training of managers in Oviva, ensuring they understand their safeguarding responsibilities. What we offer - A mission-driven environment focused on making a real-world impact. - High-growth opportunities with a clear path to broader strategic leadership. - A flexible remote/hybrid work culture across the UK, Germany, Switzerland and Poland. - Annual learning & development budget. - Home working allowance and flexible working hours. - Competitive compensation, benefits, and inclusive policies (enhanced leave, etc.)

