General Summary: Velocity is seeking a VoIP Engineer with a strong background in analog voice and Voice-over-IP to join our Network Operations team. The ideal candidate will assist Velocity in delivering a superior customer experience. This position does not have any direct reports. The incumbent will be responsible for implementing and operating Velocity’s VoIP and telephony services. Velocity, A Managed Solutions Company, operates many diverse and vendor agnostic platforms nationally. The incumbent in this role will be responsible for quickly understanding and operating on these platforms, using existing documentation and independent discovery of the environments, as needed. Principal Duties and Responsibilities: - Serve as a primary escalation contact for Voice Network Operations Center (VNOC) - Operate Asterisk PBX, call management systems, and IVRs located in diverse geographic regions - Provide expertise in VoIP-based technologies primarily focused on delivering carrier services to hospitality and retail environments - Perform design work that incorporates industry best practices for hospitality and enterprise customers - Function as a technical lead for projects requiring VoIP technologies - Coordinate proper installation, configuration, and testing of VoIP components - Create and maintain documentation to support the implementation and management of VoIP technologies - Collaborate with engineering function to ensure that designs are in line with the needs of the current and future requirements from our customers, network platforms, and security compliance - Engage and manage external vendors as appropriate to enhance the team’s capabilities - Other duties and responsibilities, as assigned - This position participates in an on-call rotation and may provide support off hours as required - This position may require up to 20% travel Knowledge, Skills and Abilities Required: - 2+ years’ experience implementing, troubleshooting, and maintaining VoIP systems - Demonstrated knowledge with telephone networks – POTS and VoIP - Demonstrated knowledge with telephony standards and protocols – H.323, MGCP, ISDN, SIP, RTP - Demonstrated knowledge with IP networks and troubleshooting (VoIP, NAT Traversal, STUN, etc.) - Demonstrated knowledge programming and scripting (BASH / Python / JavaScript / PHP) - Demonstrated knowledge working in Linux-based open-source environments and platforms - Strong technical, leadership, and communication skills - Demonstrate the ability to lead complex projects in a cross functional team environment - Demonstrate the ability to articulate ideas to both technical and non-technical audiences - Ability to independently lift and carry 35 lbs. - Ability to hear ordinary conversations and phone communications Qualifications, Experience and Education: - Required — Bachelor’s degree in technology or equivalent experience (5-years) - Required — Experience with Asterisk-based PBX installations - Preferred — Experience in hospitality or service provider networks - Preferred — Industry relevant training and certifications — CCNA, CCNP, dCAA, dCAP, etc. Why you’ll love working at Velocity We are an energetic bunch — eager to succeed and have lots of company pride. We promote a collaborative work environment that prioritizes strengthening relationships with our customers and team members to achieve our goals. As a growing technology solutions and services company, every team member at Velocity has the opportunity to make an impact as we challenge ourselves to provide the best technology and customer experiences in the business. We’re excited about what we do, why we do it, and who we do it for. Diversity and Inclusion Velocity is committed to diversity and inclusion and is dedicated to fostering a work environment where all team members are comfortable bringing their authentic selves to work and have equal opportunities to thrive. Our team members work collaboratively and draw inspiration from various perspectives and experiences that make each of us unique. This strengthens our connections with our team members, customers, and communities. Our Values – Collaborative and Strong at the Core - Customer-obsessed - One team - Do the right thing - Let’s go! Our Benefits - Medical, Dental, Vision - PTO & Paid Holidays - Paid Parental Leave - 401K – with Employer Match - Company provided Life Insurance, Short/Long-Term Disability - Supplemental Benefits Available About Velocity MSC Velocity started in 2005. Velocity's customer-obsessed approach, combined with its customized voice and data network solutions, and support services, enhances how multi-location enterprises communicate and do business. That’s why Velocity serves thousands of Fortune 500 companies across various industries. With over 500 employees, 13 redundant data centers, 450 carrier agreements, and 5,500 certified technicians throughout the U.S.— Velocity is an unstoppable force. To learn more, please visit https://velocitymsc.com/careers/. Velocity is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Velocity is an active participant with E-Verify.

Social Media and Engagement Content Strategy Analyst Location: United States Job Description: Social Media and Engagement Content Strategy Analyst USA TODAY Co. is looking for a high-energy, audience-focused content strategist with journalism experience (required) to monitor and advise on the performance of USA TODAY Co.’s social media and community engagement portfolio. The ideal candidate is passionate about preserving the future of local news through unique storytelling and engagement experiences. This role is right for you if you’re constantly monitoring the latest trends in social media, video and emerging platforms and love to experiment and innovate. As a key member of our dynamic Content Strategy/Analytics team, you will utilize your expertise in data analytics, reporting tools and platform insights alongside your social media expertise to enhance the audience growth, engagement and revenue generation for USA TODAY and local USA TODAY Network news sites. In addition to being a leading voice on our social media strategy, this role will also give you the opportunity to make an impact on newsrooms across the country, coaching journalists on how to best build trust with their audience through community conversation both on platform and through tools like AMA sessions on Reddit. You will be expected to be an expert on the trends in the creator space outside of the news industry, and be required to find ways to translate those tactics into strategies for our newsrooms. Help us ensure the future of journalism is strong and that our newsrooms continue to evolve to meet the needs of a growing digital audience, especially on social media, where we can drive a personal connection between our newsrooms and their communities.This position is remote and can be based anywhere in the US, except for Alaska, Hawaii and Wyoming. If you live near one of our local newsrooms, you may have the option to use that as a base of operations. Responsibilities: Shape audience engagement growth strategies and share best practices with newsrooms how we can use social media to deepen our relationship with both new audiences and existing subscribers. Help our newsrooms develop a cohesive brand identity/style and pair content to meet user needs. Develop strategies that encompass the entire audience journey, thinking about every action we want a user to take with us and how we are best serving their motivating user needs. Work with newsrooms on tactics to enhance community conversation both on and off-platform and IRL. Provide regular trainings on best practices to elevate our content, ensuring we are poised to be an industry leader in the social media space. Translate data points into actionable insights. The right candidate deeply understands data tools and knows how to apply their analytical mindset to content. This is a hands-on data job. Create and monitor reporting and KPI progress, including metrics for loyalty, engagement, and relevance. Assist newsrooms in troubleshooting social media issues, including leading partnership communications with social media platforms and related vendors. Develop and manage relevant reporting for new social media experiments and initiatives. Partner with the content monetization team on new efforts to monetize our journalism and grow audience on social media and distributed platform channels. Requirements: Bachelor's or master's degree in communications, journalism, marketing or related field or equivalent combination of education and experience. Experience as a digital leader in a news operation. Prior experience in a digital, print or television news operation is required. Journalism experience is mandatory. 5+ years of journalism digital or leadership experience and understanding of the modern digital media landscape. 3-5 years of experience in analytics, with a preference for content analytics. A proven passion and experience with storytelling via social media, with expertise in platforms such as Reddit, Discord, WhatsApp, Instagram, TikTok, X, Facebook, Threads and more. Passion for helping news organizations distribute indispensable journalism and building trusted relationships with readers. Aptitude for and experience validating, collecting and interpreting data. Proactive leader that can manage their time and prioritization of tasks independently. Technical specifications: Experience using and building reports with Google Analytics and Parse.ly or similar tools. Advanced skill in Microsoft Excel, including creating pivot tables from complex datasets and understanding of basic Excel formulas. Big Query, SQL, Tableau, Google Ad Manager and other analytic and data tools are a bonus. As is experience with using AI to analyze data. Expertise in platform-specific data tools such as Meta, TikTok, Reddit, and X is required. Experience with third-party distribution tools like Hootsuite, True Anthem and Echobox is preferred. Excellent communication skills, both written and verbal, to effectively convey findings and recommendations to diverse stakeholders. Familiarity with news products and journalism and understanding of media analytics and ethics. Application Instructions We are eager to learn more about you and how you fit this role. When you apply, don’t limit your upload to a resume; show us what you’ve done. To do so, put together a single document file that includes the following, in this order: A cover letter that outlines how you would approach the job Your resume – one to two pages An example or two of a project or strategy that you’re proud of and had a key hand in leading. Please include a brief description of the work, your role and any relevant results. It is important that these items be assembled into a single document and uploaded in PDF format. Completing these steps will ensure that your application receives the highest consideration. #Newsgnt #LI-NC1#LI-RemoteThe annualized base salary for this role will range between $45,000 and $92,000. Base compensation is reflective of many factors, including, but not limited to, the market in which one lives/works, individual education level, skills, certifications and experience. Note: variable compensation is not reflected in these figures and based on the role, may be applicable.

• Design, deploy, and manage networks using Cisco Meraki products (MX, MS, MR, MV). • Configure and maintain firewalls, VPNs (site-to-site & client VPN), VLANs, and routing. • Monitor network performance using the Meraki Dashboard and third-party tools. • Troubleshoot LAN/WAN issues, connectivity problems, and performance bottlenecks. • Implement network security policies, including IDS/IPS, content filtering, and access control. • Manage wireless networks, including SSIDs, RF optimization, and guest access. • Perform firmware upgrades, backups, and documentation of network changes. • Collaborate with IT teams and vendors for incident resolution and infrastructure upgrades. • Ensure compliance with security and operational standards.

Become a part of our caring community The Provider Engagement Professional develops and grows positive, long-term relationships with physicians, providers, and healthcare systems. The Provider Engagement Professional work assignments are often straightforward and of moderate complexity. Required Qualifications - Bachelor's Degree - 1 - 3 years of Health care or managed care with Provider Contracting, Network Management or Provider Relations experience - Proven planning, preparation and presenting skills, with established knowledge of reimbursement and bonus methodologies - Demonstrated ability to manage multiple projects and meet deadlines - Must be passionate about contributing to an organization focused on continuously improving consumer experiences Preferred Qualifications - Master's Degree - Proficiency in analyzing and interpreting financial trends for health care costs, administrative expenses and quality/bonus performance - Comprehensive knowledge of Medicare policies, processes and procedures Use your skills to make an impact Working Hours: Monday – Friday 8:00 to 5:00 Humana considers this role patient facing and runs its Tuberculosis (TB) screening program, which includes this role. If selected for this role, the company will require you to screen for TB. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $48,900 - $66,200 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About us About Conviva Senior Primary Care: Conviva Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of Humana’s Primary Care Organization, which includes CenterWell Senior Primary Care, Conviva’s innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health – addressing the social, emotional, behavioral and financial needs that can impact our patients' well-being. About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com.​ Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.