• Drive growth and performance across the SME market by leading a high-impact broker sales strategy • Take ownership of a dynamic portfolio of broker relationships • Ensure partners understand and champion our value proposition • Deliver an exceptional onboarding experience for brokers • Equip brokers with tools and insights for success • Proactively identify opportunities to maximize sales performance • Collaborate closely with internal teams to elevate underperforming partners • Support new product launches and maintain outstanding service standards • Drive pipeline growth, conversions, and long-term success while upholding governance, compliance, and customer care standards.

• Own the management of regional assets by turning high-level strategic plans into actionable market-level transactions. Set specific targets against the function’s OKRs and oversee their execution across cross-functional teams. • Lead complex projects involving Supply Chain, Logistics, Finance, and Local Operations. Responsible for steering the team through established procedures and ensuring smooth allocation, especially in peak season or market launches. • Partner with Finance and Ops teams to support annual planning, budget forecasting, and ensure optimal allocation across European and ME markets. • Be the go-to support for local markets, helping respond to day-to-day questions, unblock operational issues, and track ongoing needs to escalate to senior leadership when needed. • Use data to drive decision-making, developing models and tools to optimize how we allocate resources based on performance, growth, and efficiency. • Beyond identifying improvements, design and implement scalable planning and reporting frameworks to streamline fleet and battery planning and allocation.

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details PRIMARY DUTIES AND RESPONSIBILITIES: Practice Management - Customize program elements to meet the needs of assigned prescribing physicians; - Review patient status and assist the prescribing physician to complete patient enrolment, prepare payer forms to access public or private coverage by reviewing patient charts, documenting previous therapies and tests in order to complete the payer forms; - Identify obstacles to obtaining coverage and channel this information to the Program Manager; - Develop strong working relationships with physicians and physician office staff, providing additional office support to ensure smooth maintenance of patients enrolled in the program as needed; - Proactively provide assistance to resolve issues with regards to assigned physicians; - Provide training to physicians and clinics on program and new initiatives approved by the manufacturer; - Acts as a liaison and provide ongoing feedback to the Program Manager based on observations in the field and feedback from physicians as it pertains to quality of services, training, and other areas of importance; - Complete all relevant reports (program specific reports, expenses, etc.) as per specified timelines and as per required standards. Patient Support (Based on program design some Field Case Managers may have limited or no patient interactions) - Welcome each patient to the program and capture required patient information; - Provide reimbursement payer guidelines to patients and physicians; - Ensure patient services are coordinated and tracked, according to KPI’s, resulting in expedited access to therapy; - Coordinate private and public coverage activity between patient, physician and insurers; - Confirm outcome of reimbursement navigation with the patient; - Provide information and navigate patient through financial assistance; - Assist patient with pharmacy selection and coordinate drug delivery; - Assist patient with coordination of therapy and ongoing therapy status; - Refer the patient to contact their healthcare provider should the patient have clinical questions, assessments and situations that fall outside program provided materials or manufacturer product monograph; - Report Adverse Events / Severe Adverse Events following program Standard Operating Procedures; Mentorship/Peer Support - Assist in training and development of new FCM as needed; - Support and assist peers through regular and ongoing communication; - Develop and maintain a positive relationship with the Patient Support Program team; - Provide timely patient and clinic information as needed, through specific means used by the program. Manufacturer Interface - Participate in scheduled physician meetings with Pharmaceutical team; - Attend scheduled Continuous Medical Education events and reports new activities; - Provide in service presentation to physicians in collaboration with the Pharmaceutical Representatives. Other - Ongoing maintenance of communication with Program Manager, physicians, physician office staff, client representatives, patients and nursing team as required; - Complete all relevant reports (time sheets, expenses, mileage, reports etc.) as per specified timelines and as per required standards. - The Field Case Manager will also be assigned other duties and tasks as required from time to time. - May be required to be on standby/ on call as part of this role. Education: - A Bachelor’s degree in health care or a related discipline, or a nurse diploma; Experience: - Requires a minimum five (5) years, in the healthcare, pharmaceutical or insurance industry or related experience; - Licensed Nurse (RN or RPN/LPN) with active registration from the College of Nurses in the province of employment is required. Case management experience preferred; minimum three (3) years nursing experience in a clinic setting is an asset Skills: - Available to travel within an assigned territory, some overnight travel may be required; - Valid Driver’s License, current auto insurance policy and access to reliable transportation, for regional travel; - Experience and background in various therapeutic areas is an asset; - Background in business administration (pharmaceutical) sales and marketing an asset; - Knowledge of private and public reimbursement structure, systems, and process; - Experience with reimbursement navigation, special authorization, appeals process and conducting field-based reimbursement support and consultation; - Strong analytical skills including interpretation of regulation and legislation; - Fluency in French and/or English may be required depending on program and geographic location. What Cencora offers We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. Full time . Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned Accessibility Policy AmerisourceBergen is committed to fair and accessible employment practices. When requested, AmerisourceBergen will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment. Salary Range* $67,000 CAD - 102,960 CAD This posting is intended to fill an existing vacancy for our Field Case Manager (RN/RPN/LPN) role. Affiliated Companies: Affiliated Companies: Innomar Strategies

About Koch-Chemie USA Koch-Chemie USA is part of the French Novarc Group, an internationally operating industrial group with more than 60 companies and approximately 1,900 employees worldwide. Together, we stand for technological excellence, industrial expertise, and sustainable innovation. Since 1968, Koch-Chemie has stood for premium cleaning and care products for automotive reconditioning, workshops, car washes, and industrial applications. We are among the few companies in our industry that manage research, manufacturing, and distribution in-house. Driven by continuous improvement and attention to detail, we deliver Excellence for Experts. Your Responsibilities As an Area Sales Manager, you will be responsible for the commercial development of the Tennessee, Nashville sales territory and surrounding region. You will manage and expand distribution structures while maintaining and strengthening direct customer relationships. Your customer base will primarily consist of professional automotive reconditioning and detailing businesses, car washes, dealerships, and collision repair facilities. In this role, you combine structured sales management with hands-on customer engagement. Product expertise and customer training are central elements of our market approach and an integral part of your responsibilities. - Full responsibility for revenue development and sustainable growth within the Tennessee, Nashville region - Development, management, and expansion of distributor and end customer relationships - Identification and acquisition of new business opportunities and regional market potential - Ongoing support and development of existing customer accounts - Planning and execution of product demonstrations and customer trainings across the full product portfolio - Structured management of leads, prospects, and sales activities - Regular reporting and close coordination with the National Sales Manager - Representation of Koch-Chemie USA at customer appointments and regional industry activities Your profile - Previous sales experience in automotive, chemical, or Paint, Body & Equipment (PBE) environments - Experience in route sales or chemical distribution is an advantage - Strong communication, negotiation, and presentation skills - Independent, structured, and goal-oriented working style - High level of customer orientation combined with commercial awareness - Ability to manage a geographically large sales territory efficiently - Confidence in handling administrative and reporting tasks - Valid driver’s license and clean driving record - Willingness to travel extensively in your region We Offer - A responsible sales position with direct impact on the growth of Koch-Chemie USA - Clear sales targets, structured territory planning, and defined development opportunities - Competitive base salary (twice a month) with monthly performance-based incentives - Company vehicle and company credit card - Paid product and on-the-job training - 10 days of PTO plus paid holidays - Additional incentive and recognition programs for high performers - A professional, international working environment with short decision-making paths Koch-Chemie USA is an equal opportunity employer and considers all qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran status, sexual orientation or any other protected factor.