• Lead/participate in cross-functional team meetings/ SIOP process to develop best in class demand plan and optimum supply plan • Facilitate and drive collaboration with Marketing, Sales Operations, Finance team members to develop monthly/quarterly forecasts over mid-term and long-term. • Partner with NPI/ Engineering/ Marketing teams to understand product lifecycle/ buffer strategy, develop robust plans to enable new product launch and product end of life (EOL) planning. • Review and make improvements to statistical forecasting models, to drive best- in-class demand forecast accuracy • Analyze data output, historical shipments/ consumption for any modifications required based on product segmentation. • Understand/ manage safety stock/ inventory targets for various regions/ plants • Partner with manufacturing, planning, regulatory and facilities teams to understand and drive buffer strategies to enable building moves and plan for regulatory restrictions. • Understanding of Capacity Models (lines/shifts, line efficiencies, head count and material lead times/constraints) • Develop capacity and material constrained build plan through cross functional collaboration with various partners (Manufacturing, Industrial Engineering, Supply Chain) • Scenario planning for different Demand and Supply scenarios, understand & articulate the different options and impact • Represent their product families and present relevant data/ charts in the cross-functional SIOP meetings • Load plan to enable Manufacturing and Supply Chain execution • Monitor performance to plan, e.g. forecast versus actuals, and drive corrective actions/ mitigation plans • Support other planning activities such as Long-Range Forecast Creation, Excess & Obsolete reduction etc. • Drive improvements to Key Performance Indicators such as Forecast accuracy, on time in full (OTIF), Backorder, Finished Goods Inventory Attainment through root-cause analysis and cross-functional collaboration • Subject matter experience to participate and lead projects to improve operational efficiency & profitability goals • Troubleshoot and help resolve MPS/MRP issues for demand propagation; Participate in key projects, testing and go-live.

• Manage SKU-level purchase orders and vendor ordering strategies • Execute inventory ordering within a direct-to-hospital vendor fulfillment model • Partner with vendors to manage performance and resolve supply constraints • Align order execution with demand plans and business goals • Monitor and drive key performance indicators such as fill rate and on-time delivery

• Act as a trusted advisor to external customers and BDO project teams in support of client ERP implementations • Perform a lead SCM consultant role on larger projects where more than one supply chain / trade and logistics consultant is engaged while providing mentorship and guidance to other consultants • Analyze customer business needs and objectives and provide in-depth application expertise in targeted business areas • Streamline customer business processes to achieve greater ROI within the context of the Dynamics 365 for Finance and Operations, Enterprise Edition suite • Provide training to client staff to perform day-to-day activities in support of ERP implementations

The Operations Associate plays a key role in supporting Supply Chain Management (SCM) by facilitating critical interactions with suppliers and internal stakeholders. This includes resolving issues related to product pricing, returns, order expediting, and invoice/receipt discrepancies. This role supports all core SCM functions and handles a high volume of inbound communications —via phone, tickets, and email— from internal Mayo Clinic staff at all levels, as well as external Suppliers. A strong commitment to customer service principles is essential, ensuring timely, courteous, and effective responses. The Operations Associate serves as a point of contact to triage SCM-related inquiries and issues, coordinating with the appropriate personnel to ensure resolution. In addition, the role participates in various work groups and contributes to projects as assigned. Additional job-related duties may be assigned by leadership as needed. This call center-based role serves internal customers by handling inbound calls and supporting Employee Business Travel activities. Successful candidates bring exceptional attention to detail, sound judgment in interpreting and applying policy, strong organizational skills, and the adaptability needed to thrive in a fast-paced, evolving environment. Candidates should possess exceptional customer service skills, attention to detail, strong organizational skills, and flexibility in a rapidly changing environment. Ideally candidates will have been an admin assistant or have had employee travel reimbursement experience. During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question. Mayo Clinic will only see the final recording. The completed interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps. This vacancy is not eligible for sponsorship. We will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program. Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. Benefits Highlights - Medical: Multiple plan options. - Dental: Delta Dental or reimbursement account for flexible coverage. - Vision: Affordable plan with national network. - Pre-Tax Savings: HSA and FSAs for eligible expenses. - Retirement: Competitive retirement package to secure your future. Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. Equal Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.