• Produce email templates and push notifications using HTML, CSS, and JavaScript for a wide variety of clients. • Collaborate with our team of highly skilled email developers and customer success managers to resolve potential issues in email deployments. • Participate in email stand-ups to prioritize workload and ensure timely completion of all tasks. • Work closely with the client team to field requests, answer questions, and collaborate on work-in-progress tasks. • Ensure that emails comply with clients' standards, email marketing best practices, and CAN-Spam laws. • Test email messages to ensure proper formats and templates are utilized using tools such as Litmus and Email on Acid.

• Own the end-to-end marketing operations function, including campaign and inbound infrastructure, lead routing, scoring models, lifecycle stages, attribution, and cross-functional workflow coordination • Build and enforce operating cadences - weekly reviews, quarterly planning, and capacity management - that keep the team aligned and accountable • Improve how marketing teams operate by identifying opportunities to simplify processes, remove operational friction, and improve campaign execution speed • Own funnel analytics from first website touch through closed-won revenue: traffic → Lead → MQL → SQL → Pipeline → Bookings • Build and maintain executive-ready dashboards that surface pipeline sourcing, conversion performance, and pacing against targets • Identify and close conversion gaps - inbound conversion rates, demo-to-BDR handoff speed, MQL-to-SQL fall-off, and pipeline velocity • Deliver actionable recommendations, not just data - recommend changes in approach that can drive growth and flag issues before they impact pipeline downstream • Own and optimize the HubSpot ↔ Salesforce architecture, ensuring standard tracking structures are accurately configured (UTMs, campaign attribution, CRM campaign structure) and that the team has clear visibility into campaign performance • Establish and enforce campaign taxonomy, naming conventions, and data governance standards that support scalable, accurate reporting • Create dynamic audience segmentation that enable LINQ to deliver persona-based, school-specific messaging across email, website, and nurture tracks • Partner with the web team on conversion tracking, lead capture infrastructure, and lead-routing from site to BDR • Use AI tools as a core part of your workflow - automating reporting, accelerating analysis, and helping marketing teams extract insights from data • Partner with Sales and BDR to optimize lead-to-BDR handoff, speed-to-lead, and qualification logic - and build shared accountability frameworks • Serve as Marketing's representative in cross-functional planning conversations - bringing funnel data, pipeline pacing, and campaign performance into revenue forecasting and GTM planning discussions alongside Finance and RevOps • Translate marketing data into clear narratives for executive and cross-functional stakeholders

Job Title: GoHighLevel Marketing Operations Specialist Position Type: Full-Time, Remote Working Hours: U.S. Business Hours (PST Required) About the Role We’re hiring a highly organized and execution-driven GoHighLevel Marketing Operations Specialist to support day-to-day executive operations, marketing execution, content coordination, and program administration. This is a hands-on, multi-functional role for someone who thrives in structured yet entrepreneurial environments, pays close attention to detail, and takes ownership of follow-through across executive support and marketing systems. This role is not strategic marketing leadership — it is about consistent execution, organized implementation, and ensuring that marketing, content, communication, and administrative workflows run smoothly and correctly the first time. What You’ll Own Core Executive & Operational Support - Support day-to-day administrative coordination. - Manage calendar organization, scheduling, and communication workflows. - Maintain structured project tracking sheets and ensure task follow-through. - Proactively identify gaps in workflows and flag inefficiencies. Marketing Execution & Social Media Management - Create, design, schedule, and publish content across LinkedIn, Facebook, Instagram, and community groups. - Manage engagement, direct messaging, and community interaction. - Track engagement metrics and maintain organized performance reporting. - Assist in monitoring and setting up advertising campaigns for programs and events. Content Creation & Program Materials - Edit and produce short-form video content and graphics aligned with brand messaging. - Format and organize program documents (scripts, guides, workbooks, cheat sheets). - Maintain consistency in branding and content presentation across platforms. Email Marketing & CRM Management - Build and manage email workflows using GoHighLevel. - Execute outreach campaigns and follow-ups for prospects and participants. - Maintain clean CRM records and accurate pipeline tracking. Program & Membership Administration - Organize digital program materials and manage updates. - Track member progress and support participant communication. - Troubleshoot minor technical issues within online platforms. Research, Lead Generation & Digital Support - Conduct research to build Ideal Client Profiles and prospect lists. - Support lead generation initiatives and outreach campaigns. - Assist with minor website updates and account setups. - Compile reports and findings to support decision-making. Communication & Administrative Coordination - Maintain clear, professional written communication. - Organize inbox management and prioritize urgent matters appropriately. - Ensure documentation and shared files remain structured and accessible. Must-Have Experience & Skills - Proven experience in executive assistance, marketing coordination, or digital operations support. - Experience supporting founders, coaches, or entrepreneurial businesses is preferred. - High proficiency in Google Workspace (Docs, Sheets, Drive, Calendar). - Experience using GoHighLevel CRM or similar marketing automation platforms. - Proficiency in Canva and video editing tools (Veed, OpusClips, or similar). - Strong understanding of LinkedIn, Facebook, and Instagram. - Strong written English communication skills. - Highly organized with strong multitasking ability in fast-moving environments. - Self-motivated and capable of working independently with minimal supervision. - High attention to detail with strong execution discipline. Key Metrics for Success - Consistent and timely social media content execution. - Clean, organized, and up-to-date CRM and email workflows. - High engagement and responsive community management. - No missed follow-ups in lead or participant communication. - Well-organized program materials and digital assets. - Strong leadership confidence in operational reliability and support. Interview Process - Initial Screening Call - Marketing & Systems-Focused Interview - Practical Task (Content or Workflow Exercise) - Final Interview - Internal Review & Approval - Offer & Onboarding #LI-AG1

About the role This is not a content coordinator job. This is not a newsletter manager's job. This is the role that ensures Oxford Road's voice stays sharp, distinct, and impossible to ignore. You'll be the engine behind how we tell our story to the world. You'll own the content roadmap, shape the editorial strategy, and make sure every piece of work we publish, be it a case study, a white paper, a newsletter, or a keynote, reflects the quality and authority that define this organization. What you'll do Own the content engine from vision to execution. Build and manage Oxford Road's annual content roadmap. Align it with business priorities, campaign launches, major events, and market opportunities. Make sure we're publishing with intention, not just filling a calendar. Turn practitioners into thought leaders. Our people are in the arena every day, negotiating deals, analyzing performance, solving problems no one else has solved. Capture what they're learning. Shape it into stories, frameworks, and insights that strengthen our position as the authority in audio and creator media. Produce work that moves markets. Write, edit, and publish newsletters, case studies, white papers, event content, podcast scripts, webinar decks, and social campaigns. Everything you touch should be sharp, clear, and built to perform. The goal is to produce outcomes, not content. Lead high-impact launches and campaigns. When we release new research, host an event, or take a public stance on an industry issue, you'll own the narrative. Build the story, coordinate the assets, and make sure the launch lands with impact. Maintain our editorial voice and standards. Every message we publish should sound like us. Confident but not arrogant. Data-driven but not dry. Clear but not dumbed down. You'll be the guardian of that voice, ensuring consistency and quality across every platform and channel. Collaborate without compromise. Work with internal teams (strategy, media, creative, analytics) and external partners (clients, publishers, vendors) to amplify our presence and tell stories no one else can tell. Build relationships that unlock better content and broader reach. Measure what matters. Track content performance. Analyze engagement. Understand what's working and what's not. Use data to refine strategy, improve quality, and prove the value of what we're building. Build systems that scale. Document workflows. Optimize tools. Create processes that accelerate, optimize, and automate content production. Build infrastructure that lets us do more without sacrificing quality. Qualifications 4–6 years of content strategy, marketing, or communications experience, ideally in media, advertising, or creative industries where the standards are high and the deadlines are real. Exceptional writing and editing skills. You have a voice. You know good work from bad work. You can write for different audiences, formats, and objectives without losing clarity or impact. You have a portfolio that proves it. Strategic thinking. You connect the dots between business goals and content initiatives. You understand how a case study supports a sales conversation, how a white paper builds authority, and how a newsletter keeps us top of mind. Proven project management ability. You've managed complex, multi-stakeholder projects and delivered high-quality work on deadline. You know how to keep things moving without letting quality slip. Systems and process orientation. You've built or improved workflows that make teams more efficient and outputs more consistent. You think about scale, not just execution. Ability to lead and collaborate. You can work with freelancers, vendors, and internal contributors effectively. You know when to push, when to coach, and when to step in and do it yourself. Data-driven mindset. You use insights to guide decisions. You test, measure, and optimize. You care about what works, not just what looks good. Comfort with AI tools, but not dependent on them. You'll use AI for efficiency, speed, and scale. But you also know when to pick up the pen and do the work yourself. You understand the difference between assistance and autopilot. Pay Range: 90k - 120k