NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.
Salesforce Solution Architect - Experience/Service Cloud - Remote Canada Position
Location
Canada
Posted
72 days ago
Salary
0
Seniority
Mid Level
Job Description
Salesforce Solution Architect - Experience/Service Cloud - Remote Canada Position
NTT DATA
Req ID: 368537 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Salesforce Solution Architect - Experience/Service Cloud - Remote Canada Position Our Salesforce Solution Architects are fundamental to ensuring the digital technology and related services that NTT DATA builds for our clients are valuable, intuitive, and impactful. The work of Solution Architects provides our clients and team with support, leadership, and direction to make sure projects are executed well and to deliver the engagement as promised. Day to Day / Job Function - Provide end-to-end architectural leadership for a highly complex, Service Cloud implementation built on an existing multi-cloud Salesforce footprint (Sales, Service). - Define the target-state architecture, integration patterns, data models, sharing models, and governance frameworks required for scalable community/portal solutions. - Lead solution design workshops, validate business requirements, create architectural roadmaps, and ensure alignment with enterprise standards and security policies. - Oversee technical delivery, mentor cross-functional teams, and ensure solution integrity across Experience Cloud, Lightning, Apex, and external systems. Experience Requirement - 10+ years Salesforce solution architecture experience - 5+ years specific to Experience Cloud or complex portal architectures. Certification Requirement - Salesforce Certified Experience Cloud Consultant (required) - Salesforce Application Architect or System Architect (preferred) #LI-NorthAmerica About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us. NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
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IT CLOUD ENGINEER PROFESSIONAL
inchcapeInchcape is the leading global automotive distributor operating in 38 markets. We partner with some of the biggest brands in the business to sustainably power better mobility today and in the future. Our diverse global team of over 16,000 talented colleagues foster an inclusive and collaborative culture, delivering a brilliant experience for our customers and partners. We’re a dynamic and fast-growing business, driving the transformation of our industry and redefining tomorrow.
Role Description Are you looking to accelerate your professional development, build a brilliant career, and thrive in a highly supportive team? Join Inchcape Digital part of Inchcape’s global network. You’ll play a key part in delivering great experiences for our customers and colleagues. With lots of interesting opportunities and challenges for you to explore that will take us, and your progression, to the next level. Our IT Operations platform is seeking an IT Cloud Engineer Professional to join our team in Colombia. In this position, you will be responsible for: - Management and administration of cloud platforms, applications, and computer services. - Ensuring high availability of client/server applications. - Configuring new implementations and developing processes for ongoing management of the cloud environment. - Learning best practices for deploying resources in the cloud. - Maintaining cloud security, integrity, and safety of server and cloud resources. The main responsibilities include: - Administration of platforms, including servers and operating system maintenance. - Maintaining and administering technologies associated with NCI's Cloud services. - Becoming a referent for the correct use of NCI's Cloud services. - Monitoring and proposing improvements to mitigate risks associated with the infrastructure. - Providing services to worldwide Inchcape markets. - Working closely with the NCI project & Service Delivery area on the DDC (Colombia and Philippines). - Collaborating with cross-functional teams to embed best practices into the infrastructure delivery lifecycle. - Participating in project execution, implementing solutions, and managing new project infrastructure. - Providing day-to-day support for Azure and CMS DevSecOps pipelines across multiple regions. - Managing CI/CD pipelines and implementing DevOps practices. - Available to work in different time zones and 7x24 shifts. - Some afterhours work will be required to join online meetings with global team members. Qualifications - Hands-on experience with Microsoft Azure services (AKS, App Services, Azure Functions, Storage, Key Vault, Networking, Virtual Machine, Entra-ID, DNS, among others). - Experience designing, maintaining, and troubleshooting GitHub Actions. - Secrets management in Key Vault, administration, and access control. - Permissions and management of primary app registration and service for access to roles and applications in Azure AD (AAD). - Basic to intermediate knowledge of infrastructure as code (Terraform). - Basic to intermediate knowledge of Docker and Kubernetes (AKS) for application deployment and lifecycle management. - Deployment of network resources appliances VPN S2S, Route tables, VNET, peering, Virtual private link, NSG, VHUB, Network segmentation, Firewall policies, and Zero-Trust principles. - Remote access: Bastion, MFA, conditional access enforcement. - Bachelor’s degree in computer science, Information Technology, Engineering, or a related field. - Equivalent hands-on experience in Cloud, or IT Operations may be considered in place of a formal degree. - Microsoft Certified: Azure Fundamentals (AZ-900) and Azure Administrator (AZ-104) – Desirable. Benefits - Supportive Environment: Work alongside a dynamic team committed to your success. - Career Growth: We're invested in your development and offer ample opportunity for advancement. - Work-Life Balance: Enjoy a role that balances strategic analysis with day-to-day business support. - Industry Leadership: Be part of a company that leads the transformation of the automotive distribution industry. Company Description Inchcape is the leading global automotive distributor operating in 38 markets. We partner with some of the biggest brands in the business to sustainably power better mobility today and in the future. Our diverse global team of over 16,000 talented colleagues foster an inclusive and collaborative culture, delivering a brilliant experience for our customers and partners. We’re a dynamic and fast-growing business, driving the transformation of our industry and redefining tomorrow. Inchcape Digital employs over 1,300 team members across Colombia and Philippines. Our portfolio includes vehicle distribution for world-renowned brands, market-leading fulfilment solutions, exceptional retail experiences, and tailored financial services.
• Design, implement, and manage AWS-based cloud infrastructure. • Build and maintain CI/CD pipelines using GitHub Actions and AWS CodeBuild. • Manage and optimize containerized environments using Docker. • Support and optimize application deployments, particularly for .NET-based systems. • Monitor system performance and troubleshoot infrastructure and deployment issues. • Collaborate with development teams to improve deployment processes and system reliability. • Ensure scalability, security, and high availability of cloud environments. • Continuously improve infrastructure through automation and best practices.



