• Design and execute primary market research programs including conjoint analyses, customer interviews, focus groups, and quantitative surveys to define unmet needs and willingness-to-pay. • Synthesize market data into actionable insights that inform product positioning, pricing strategy, and investment prioritization. • Build and maintain a deep understanding of key customer segments including academic medical centers, clinical laboratories, biopharma, and large-scale genomics service providers. • Partner with Product Marketing to contribute to the competitive intelligence function for high-throughput NGS, providing upstream market context and helping track competitor capabilities and anticipated future technology and commercial moves. • Model total cost of workflow (reagents, instruments, informatics, labor) to support value-based selling and pricing strategy. • Collaborate closely with Sales, Marketing, R&D, and Finance to align on strategic priorities and ensure market insights are embedded throughout the product lifecycle. • Present market strategy, competitive assessments, and market research to senior leadership and executive stakeholders.

• You drive forward our insurance products in the composite area (property, liability, accident - SHU) together with your colleagues. • You maintain and further develop our existing products. • You conduct negotiations with risk carriers regarding new and existing concepts. • You handle project management related to the concepts. • You are the contact person in your field and are responsible for stakeholder management. • You are willing to occasionally visit our risk carriers on-site or attend trade shows.

• Übernahme der fachlichen Leitung für die Module Auftragswesen und Budgetierung • Enge Zusammenarbeit mit Softwareentwicklern, Testern, UX/UI-Designern und Stakeholdern • Erfassung, Priorisierung und Pflege von Anforderungen in Abstimmung mit Anwendern • Identifizierung und Gestaltung von Prozessverbesserungen in der technischen Objektbetreuung • Erstellung von User Stories, Akzeptanzkriterien und technischen Dokumentationen auf Englisch • Information von Kunden und internen Teams über Neuerungen

• Spearhead the evolution of JumpCloud's Single Sign-On (SSO) into a next-generation identity platform. • Lead the transition from traditional passwords to a biometric-first, AI-governed authentication ecosystem. • Own the combined strategy for SSO/Jumpcloud GO, our flagship phishing-resistant, passwordless login solution. • Eliminate "password fatigue" by leveraging device-native biometrics (Apple Touch ID, Windows Hello). • Pioneering the governance of Agentic AI—treating autonomous AI agents as first-class digital identities within our directory.