• Analyze business requirements and translate them into functional and technical system specifications. • Monitor and maintain IT systems to ensure optimal performance and minimal downtime. • Troubleshoot system issues, identify root causes, and provide effective solutions. • Collaborate with developers and stakeholders to implement system enhancements and upgrades. • Develop and support applications using .NET technologies such as ASP.NET, C#, and Web APIs. • Assist in debugging, testing, and maintenance of .NET-based applications to ensure smooth functionality. • Ensure data integrity, system security, and maintain proper documentation for all processes and configurations.

• Gather, analyze, and document business requirements from stakeholders and translate them into functional specifications. • Evaluate existing business processes and recommend system improvements to enhance efficiency and productivity. • Collaborate with technical teams to design, develop, and implement system solutions. • Perform system testing, validation, and support user acceptance testing (UAT). • Monitor system performance and troubleshoot issues to ensure smooth operations. • Maintain documentation for business processes, system configurations, and user guidelines. • Coordinate with cross-functional teams to ensure timely delivery of projects and alignment with business goals.

• Manage assigned portfolios, reviewing regularly for cash management needs, tax-loss harvesting, and rebalancing opportunities. • Work with independent advisor teams to understand client goals and implement appropriate portfolio strategies • Set up new client portfolios within portfolio management systems • Assist with onboarding new advisor teams and transitioning their client portfolios • Prepare client proposals and portfolio illustrations based on approved models • Maintain accurate portfolio data within portfolio management systems • Leverage portfolio management software to support advisor teams and improve operational efficiency • Identify opportunities to improve and standardize portfolio management processes

Role Description ECS is seeking a full-time Operations Analyst to work remotely. The Veterans Health Administration (VHA) is America’s largest integrated health care system, providing care at 1,293 health care facilities, including 171 medical centers and 1,112 outpatient sites of care of varying complexity, serving 9 million enrolled Veterans each year. The Operations Analyst will help design and implement a lean, responsive, and rapid decision-making model supporting Office of Health Informatics (OHI) EHRM within the current VHA governance structure. This individual will also provide solutioning and decision-making support, research and analysis, program management, and communications support for the EHRM Tier 1 Subject Matter Expert (SME) Teams. Primary Responsibilities - Track EHR Tier 1 SME Team actions and escalate identified risks. - Contribute to solving complex issues. - Drive rapid decision-making within Tier 1 of the Tiered Resolution Pathway. - Facilitate and document meetings for VHA EHRM Tier 1 SME Teams, Workgroups, and other stakeholders. - Conduct project plan reviews with Oracle Health Integrated Solution Services Engagement Owner (ISS EO) and EHRM-IO Solution Advisor. - Keep Tier 1 SME Team Co-Leads and Members informed about needed actions or updates. - Provide status updates to keep Tier 1 SME Team Co-Leads informed about task ownership and actions. - Update VHA Leadership team on Tier 1 SME Team activities, issues, needs, and process improvement recommendations. - Develop EHRM Tier 1 Bi-Weekly Status Reports. - Review Change Control Log and ensure the Tier 1 SME Team has reviewed, updated, and approved requests prior to presentation at the Change Control Board for approval. - Collaborate with EHRM-IO Solution Advisor/Solution Management Administrator to contribute and facilitate SME members’ workflow designs. - Support project management activities including coordinating and driving multiple tasks and project teams, distributing project communications, and participating in various SME team activities, meetings, and events. - Work with clients to develop, refine, and maintain processes, guidelines, rules, and interdisciplinary structures in alignment with government priorities and coordinate decisions and tasks. - Support strategic communications and change management efforts including, but not limited to, identifying target stakeholders; developing a variety of outreach and communications materials; providing executive communications support; updating, executing, and maintaining a comprehensive communications plan; and creating training products for stakeholder management and engagement. Qualifications - Background in healthcare required. - 4+ years of relevant experience. - Bachelor’s degree in related field. - Ability to interact and engage with executive-level stakeholders. - Proficiency in Microsoft Word, Excel, PowerPoint, and SharePoint. - Ability to obtain and maintain a public trust clearance. - Legal authorization to work in the U.S. Salary Range $80,000 - $92,000 Benefits General Description of Benefits