Support Specialist, Operations & Support
Location
United States
Posted
51 days ago
Salary
$83.3K - $110K / year
Seniority
Mid Level
No structured requirement data.
Job Description
Support Specialist, Operations & Support
Fox Television Stations
Role Description FOX Television Stations is looking for a Support Specialist to join our Digital Operations & Support team. As a Support Specialist you will ensure the end-to-end technical delivery of best-in-class experiences across our local news digital platforms. You will be both a problem-solver and a builder: someone who doesn't just fix issues, but finds smarter ways to prevent them. As we support 17 local television markets across the US as well as several other digital properties, the Support Specialist is essential to our operational resilience. You will embrace and leverage AI tools to streamline support, automate workflows, and move faster. While the primary focus of this role is non-video support, the best Support Specialists contribute broadly and adapt quickly as our product portfolio grows. Responsibilities - Platform & Systems Expertise - Be the subject matter expert on core systems powering FTS news products — including CMS, VMS, live scheduler, and emerging AI-powered tools. - Monitor key system dashboards proactively to detect and prevent issues before they impact our markets. - Support User Acceptance Testing alongside internal product and engineering teams. - Market & Stakeholder Support - Partner with teams across all 17 television markets to resolve technical issues and maintain a consistent, high-quality digital presence nationwide. - Bridge the gap between technical teams and stakeholders — keeping everyone informed, aligned, and unblocked. - Collect user feedback and surface insights to product owners to inform roadmap prioritization. - Provide after-hours on-call support to ensure service continuity for critical issues. - Workflow Innovation - Actively use and champion AI tools (including LLM assistants, prompt-based workflows, and automation platforms) to improve support speed and quality. - Identify repetitive or manual workflows that can be optimized with AI — being sure to prototype and document solutions. - Collaborate with the AI Enablement team to pilot new tools, share learnings across markets, and help scale what works. - Stay current on AI developments relevant to digital news operations and bring emerging tools to the team's attention. - Documentation & Process Improvement - Develop, maintain, and improve SOPs that elevate user satisfaction and streamline content workflows. - Create clear training materials and documentation that empower market teams to self-serve and adopt new tools confidently. - Contribute to a culture of continuous improvement — always looking for a better way. Qualifications - 3+ years in digital operations, technical support, or a closely related role. - Hands-on experience with content management systems and digital publishing workflows. - Demonstrated ability to use AI tools (ChatGPT, Claude, Copilot, or similar) to improve productivity and solve problems. - Strong written and verbal communication skills — you can explain technical issues to non-technical audiences. - Experience developing, optimizing, and publishing content — including news — across digital and social platforms. - Knowledge of SEO best practices, video publishing workflows, and live streaming. - Proficiency with digital analytics and QoS tools — Conviva, DataDog, and Adobe Analytics are a plus. - Familiarity with AI prompt engineering, workflow automation tools (Zapier, Make, n8n), or scripting basics. - Experience with Slack-based operations, project management tools (Jira, Asana), or internal tooling administration. - Ability to work and thrive in a fast-moving news environment where priorities shift and speed matters. - Curiosity to learn and explore new tools and technologies. Requirements - Salary range: $100,000.00-110,000.00 annually for high cost labour markets such as New York City and Los Angeles. - $83,300.00-91,600.00 annually for all other US locations. - This role is also eligible for various benefits, including medical/dental/vision insurance, a 401(k) plan, paid time off, and other benefits in accordance with applicable plan documents. - Benefits for Union represented employees will be in accordance with the applicable collective bargaining agreement.
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Director of Operations
Siemens HealthineersWe pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Position Overview The Regional Director of Operations supports the business internally and in the field, directing day-to day operation of the production facilities under their supervision. The Regional Director of Operations is responsible for operational effectiveness, financial performance, training and managing staff and other resources in their designated region. This role provides senior leadership, direction & decision-making for all production operations. The Regional Director is accountable to organize, execute and support the long-term strategic objectives of the organization and to ensure the delivery of high quality radio-pharmaceuticals and outstanding patient care on behalf of PETNET Solutions, a multi-national, wholly-owned subsidiary of Siemens Molecular Imaging. PETNET is the worldwide leader in the manufacturing and distribution of radiopharmaceuticals or positron emission tomography. Emphasis is placed on site performance, financial monitoring, operational excellence, productivity, compliance and an overall culture of organizational efficiency. The position is accountable or the operational effectiveness and execution of process improvements required to delivering high quality radio-pharmaceuticals to a global network of customers. The position reports into the Senior Director of US Operations for PETNET Solutions. It is part of the PETNET MI IM HC organization. There are currently seven Regional Director positions and one Sr. Regional Director position in the group. Responsibilities · Lead a regional network of radiopharmaceutical manufacturing and distribution center and manage the daily business operations including customer service and relationships, product pricing, internal and external regulatory authorities, financial budgeting and performance and personnel recruiting and management. · Implement short and long term business strategies in support of PETNET’s Mission, Vision and Strategy. · Facilitate business expansion efforts including site build out, staffing, equipment purchase and install, licensure and training · Assure compliance with all applicable regulatory standards including cGMP, radiation safety, pharmacy laws, DOT, EHS, and internal policies and interpretations of the above · Implement cost control and operational efficiency strategies that lower the COGS across the regional network · Derive and implement cost control and operational efficiency strategies that lower the COGS across the regional network · Drive productivity through implementation of new technology, products and processes into daily operations · Evaluate business plans of new endeavors and new initiatives to improve the overall operation and performance of the region · Work cross functionally with sales, service and other supporting function to successfully implement strategic initiatives · Develop and advance key strategic relationships including customers, vendors, host institutions, Siemens partners, etc. · Develop leaders with the regional team to ensure continuous improvement and training of production personnel Required Knowledge/Skills, Education, and Experience • Minimum 5 years’ experience in the development and/or production of PET biomarkers used in Phase 3 clinical trials or commercial operations • Strong interpersonal, organizational and managerial skills • Excellent attention to detail in the execution of job responsibilities • Ability to accomplish multiple tasks in fast-paced environment • Travel as required to perform job function Preferred Knowledge/Skills, Education, and Experience · PharmD, B.S. or M.S. degree in chemistry, biology or related sciences Masters degree in business is preferred Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways. How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. To find out more about Siemens Healthineers businesses, please visit our company page here. The base pay range for this position is: $161,170 - $221,606 Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate. If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance. The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan. life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time. Equal Employment Opportunity Statement: Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. EEO is the Law: Applicants and employees are protected under Federal law from discrimination. To learn more, click here. Reasonable Accommodations: Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here. If you’re unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at peopleconnectvendorsnam.func@siemens-healthineers.com. Please note HR People Connect People Contact Center will not have visibility of your application or interview status. California Privacy Notice: California residents have the right to receive additional notices about their personal information. To learn more, click here. Export Control: “A successful candidate must be able to work with controlled technology in accordance with US export control law.” “It is Siemens Healthineers’ policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.” Data Privacy: We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register here to get started. Beware of Job Scams: Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers career site. To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.
Regional Director of Pharmacy Operations
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Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Position Overview The Regional Director of Operations supports the business internally and in the field, directing day-to day operation of the production facilities under their supervision. The Regional Director of Operations is responsible for operational effectiveness, financial performance, training and managing staff and other resources in their designated region. This role provides senior leadership, direction & decision-making for all production operations. The Regional Director is accountable to organize, execute and support the long-term strategic objectives of the organization and to ensure the delivery of high quality radio-pharmaceuticals and outstanding patient care on behalf of PETNET Solutions, a multi-national, wholly-owned subsidiary of Siemens Molecular Imaging. PETNET is the worldwide leader in the manufacturing and distribution of radiopharmaceuticals or positron emission tomography. Emphasis is placed on site performance, financial monitoring, operational excellence, productivity, compliance and an overall culture of organizational efficiency. The position is accountable or the operational effectiveness and execution of process improvements required to delivering high quality radio-pharmaceuticals to a global network of customers. The position reports into the Senior Director of US Operations for PETNET Solutions. It is part of the PETNET MI IM HC organization. There are currently seven Regional Director positions and one Sr. Regional Director position in the group. Responsibilities · Lead a regional network of radiopharmaceutical manufacturing and distribution center and manage the daily business operations including customer service and relationships, product pricing, internal and external regulatory authorities, financial budgeting and performance and personnel recruiting and management. · Implement short and long term business strategies in support of PETNET’s Mission, Vision and Strategy. · Facilitate business expansion efforts including site build out, staffing, equipment purchase and install, licensure and training · Assure compliance with all applicable regulatory standards including cGMP, radiation safety, pharmacy laws, DOT, EHS, and internal policies and interpretations of the above · Implement cost control and operational efficiency strategies that lower the COGS across the regional network · Derive and implement cost control and operational efficiency strategies that lower the COGS across the regional network · Drive productivity through implementation of new technology, products and processes into daily operations · Evaluate business plans of new endeavors and new initiatives to improve the overall operation and performance of the region · Work cross functionally with sales, service and other supporting function to successfully implement strategic initiatives · Develop and advance key strategic relationships including customers, vendors, host institutions, Siemens partners, etc. · Develop leaders with the regional team to ensure continuous improvement and training of production personnel Required Knowledge/Skills, Education, and Experience • Minimum 5 years’ experience in the development and/or production of PET biomarkers used in Phase 3 clinical trials or commercial operations • Strong interpersonal, organizational and managerial skills • Excellent attention to detail in the execution of job responsibilities • Ability to accomplish multiple tasks in fast-paced environment • Travel as required to perform job function Preferred Knowledge/Skills, Education, and Experience · PharmD, B.S. or M.S. degree in chemistry, biology or related sciences - Masters degree in business is preferred Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways. How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. To find out more about Siemens Healthineers businesses, please visit our company page here. The base pay range for this position is: $161,170 - $221,606 Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate. If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance. The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan. life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time. Equal Employment Opportunity Statement: Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. EEO is the Law: Applicants and employees are protected under Federal law from discrimination. To learn more, click here. Reasonable Accommodations: Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here. If you’re unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at peopleconnectvendorsnam.func@siemens-healthineers.com. Please note HR People Connect People Contact Center will not have visibility of your application or interview status. California Privacy Notice: California residents have the right to receive additional notices about their personal information. To learn more, click here. Export Control: “A successful candidate must be able to work with controlled technology in accordance with US export control law.” “It is Siemens Healthineers’ policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.” Data Privacy: We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register here to get started. Beware of Job Scams: Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers career site. To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.


