Role Description The Manager Program is the primary point of contact on multiple projects, performing a variety of highly skilled duties such as: - Assembling, coordinating, and managing multidisciplinary technical review teams made up of professional staff from various departments and functions. - Interfacing with the customer and Ryder's technical staff to ensure effective definition and delivery of projects. - Providing regular and proactive communications to customers and Ryder Management. Essential Functions: - Supports business start-ups for medium to large sized programs. - Manages assigned projects using program management methodologies and techniques in accordance with established standards. - Interacts with customers and internal functional support teams to ensure results are achieved. - Develops implementation strategy to meet customer expectations. - Develops and manages plans to include scope, time, cost, quality, resources, communications, and risks. - Coordinates the identification of certification to begin live operations criteria. - Monitors post implementation customer expectations and standards. - Interacts with multiple levels including Sr. Management within Ryder and client organizations. - Contributes to the completion of organizational projects and goals. - Works on problems of diverse scope where analysis of situation or data requires evaluation of identifiable factors. Additional Responsibilities: - Performs other duties as assigned. Qualifications - Bachelor's degree required in Business, Engineering, Supply Chain or minimum of 8 years relevant work experience. - Five (5) years or more related experience in Project Management required. - Project Management Professional (PMP) Certification. - Certified Six Sigma Green Belt. Requirements - Project management skills. - Rapidly learns and applies new information/concepts in Project Management. - Builds and manages effective teams. - Effective leadership skills. - Managing Diversity & Inclusion Innovation Management. - Deals with ambiguity. - Decision quality. - Managerial courage, motivating others. - Ability to build strong customer relationships. - Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors). - Highly thorough and dependable. - Approachability, perseverance, sense of humor, integrity & trust, business acumen. - Develops and delivers effective presentations. - Demonstrates problem-solving skills. - Ability to work independently and as a member of a team. - Strong verbal and written communication skills. - Flexibility to operate and self-driven to excel in a fast-paced environment. - Capable of multi-tasking, highly organized, with excellent time management skills. - Detail-oriented with excellent follow-up practices. Benefits - Comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options. - Paid time off for vacation, illness, bereavement, family and parental leave. - Tax-advantaged 401(k) retirement savings plan.

• Responsible for working cross functionally to coordinate development efforts that involve multiple products or integration points between products • Support the development detailed Program delivery Roadmaps with input from Scrum Masters, project management, delivery managers, implementations and migrations teams • Help monitor overall progress and initiate corrective action, as appropriate, to ensure that program goals are met • Execution of project planning activities to include determination of scope, milestones, risks, and issues • Promptly escalate risks to appropriate leadership and stakeholders • Support and maintain reports for the steering committee and other key stakeholders • Implement appropriate practices for the program including right sizing meeting schedules and content • Collaborate with functional managers to determine and satisfy program needs • Support process improvements within the organization delivery processes • Assist with the development delivery plans, and manage requirement changes throughout incremental delivery • Collaborate with Implementations, Migrations, and other business teams to facilitate software adoption by removing obstacles and sharing user feedback • Communicate adoption progress to key stakeholders • Maintain relationships and alignment with key program stakeholders to achieve program goals.

Role Description Amazon One Medical (AOM) is passionately working to build a best-in-class healthcare product designed to make high-quality healthcare easy to access. We own Revenue Cycle Management (RCM) within AOM, which represents the comprehensive financial lifecycle that manages patient accounts from their initial healthcare service request/appointment booking through to the final payment settlement. This process is fundamental to AOM's financial stability and operational efficiency, allowing us to focus primarily on delivering quality patient care. We are seeking a talented Program Manager who is familiar with the billing complexities of the healthcare industry. You will have strong math or analytical skills to ensure we are accurately recording cash payments into our billing system, have strong communication skills to be able to explain our cash reconciliations to external stakeholders, and identify solutions that can automate how we record our cash. This role will partner closely with RCM Operations, Healthcare Finance Operations, Accounting, Finance, and our Health System Partners (external to Amazon). Key job responsibilities - Monitor and reconcile cash payments across all payment channels (insurance, patient, HSP) to ensure accurate recording in the billing system - Develop and maintain cash posting controllership and workflows to minimize posting errors and improve automation opportunities - Track key metrics including cash posting accuracy, posting lag time, and reconciliation variances while creating dashboards for performance visibility - Partner with RCM Operations, Healthcare Finance Operations, Accounting, Finance, and Health System Partners to resolve payment discrepancies and streamline cash workflows - Lead cash reconciliation processes and communicate findings to external stakeholders including health system partners and payers - Conduct root cause analysis on payment posting errors and identify solutions to automate cash recording processes - Ensure cash posting processes comply with healthcare regulations, accounting standards, and support month-end close and audit requirements Qualifications - 3+ years of program or project management experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience using data and metrics to determine and drive improvements - Experience working cross functionally with tech and non-tech teams - Experience working in healthcare environment - Experience in BI, finance, engineering, statistics, computer science, mathematics, finance or equivalent quantitative field Requirements - 3+ years of driving end to end delivery, and communicating results to senior leadership experience - 3+ years of driving process improvements experience - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience building processes, project management, and schedules Benefits - Comprehensive health insurance (medical, dental, vision, prescription) - Basic Life & AD&D insurance and option for Supplemental life plans - EAP, Mental Health Support, Medical Advice Line - Flexible Spending Accounts - Adoption and Surrogacy Reimbursement coverage - 401(k) matching - Paid time off - Parental leave Company Description Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers.

Role Description As a Technical Program Manager working part-time, you’ll sit at the intersection of product strategy and engineering execution — owning delivery of complex, cross-functional programs and directly supporting the CTO and CPO in driving alignment across the organization. This is a high-visibility, high-impact role for someone who thrives bridging technical and business stakeholders, translating roadmaps into structured Agile execution using tools like Jira, Linear, and GitHub. What You Will Do - Lead delivery of complex, cross-functional technical programs from planning through execution; - Define program structure, milestones, and success criteria aligned with product and company objectives; - Drive sprint, quarterly, and multi-quarter planning with product and engineering leadership; - Ensure engineering efforts align with long-term architecture and platform goals; - Identify risks, drive mitigation strategies, and maintain visibility into program health and timelines; - Manage dependencies across teams, systems, and stakeholders while resolving blockers; - Provide structured updates to leadership and support decision-making through tradeoff analysis; - Support engineering and product leadership in managing workflows, priorities, and execution; - Improve operating models, delivery processes, and scalability of engineering systems; - Act as Scrum Master, leading sprint planning, standups, and Agile processes; - Translate business and product goals into structured epics, stories, and tasks; - Ensure clarity of requirements, acceptance criteria, and definition of done; - Drive work prioritization, ticket sizing, and forecasting accuracy. Qualifications - 5+ years of experience in Technical Program Management or similar roles; - 3+ years of Agile Project Management experience; - Hands-on experience across the Software Development Life Cycle (SDLC); - Experience working with engineering teams in Agile environments; - Strong understanding of software development lifecycles and technical systems; - Ability to translate business and product goals into technical execution plans; - Experience with tools such as GitHub, Jira, Linear, or Asana; - Experience using AI copilots and related tools; - Strong systems thinking and organizational skills; - Ability to work across technical and non-technical stakeholders; - Strong communication skills with ability to simplify complex concepts; - Detail-oriented approach with focus on execution quality; - Data-driven approach to planning, prioritization, and reporting; - Upper-intermediate English level. Benefits - Professional growth: Mentorship, TechTalks, and personalized growth roadmaps. - Competitive compensation: USD-based pay with education, fitness, and team activity budgets. - Exciting projects: Modern solutions with Fortune 500 and top product companies. - Flextime: Flexible schedule with remote and office options.