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Waymo logo
Waymo

Waymo is a company in the autonomous driving technology space offering self-driving vehicles with the potential to increase mobility and decrease lives lost in

Program Manager, Software Quality Safety Operations

Location

United States

Posted

52 days ago

Salary

$159K - $196K / year

Seniority

Lead

Bachelor Degree7 yrs expEnglish

Job Description

Program Manager, Software Quality Safety Operations

Waymo

• Drive outcomes for programs that span multiple functions. Responsible for long term forecasting and resource planning. • Be responsible for standing up new workflows and scaling existing workflows to support new market expansions. Translate complex human operations into scaled and reliable operations, bringing key insights to customers at highest quality. • Communicate overall program status, risks and current priorities to stakeholders. Drive tradeoff decisions making across functions. • Define program / workflow KPIs and SLAs. Drive high-quality outcomes through deployments with a global vendor workforce. • Drive workflow transformation efforts to meet evolving business needs. Partner with Engineering to design, test, and deploy cutting-edge Machine Learning (ML) and Generative AI (Gen-AI) models and tools to drive step-change improvements in issue discovery & detection, triage efficiency, and quality assurance.

Job Requirements

  • Bachelor's degree in technical or business discipline
  • 7+ years of experience (5+ leading teams) managing complex, tech-enabled operations and experience working across technical partners (Product, Engineering, Data Science, Systems Engineering) to drive outcomes
  • Proven ability to manage complex technical operations programs, including structuring project plans, identifying dependencies, and driving execution using Agile methodologies (e.g., Scrum)
  • Increased competency in supporting all phases of the machine learning development lifecycle, from data preparation and training to validation, deployment, and continuous monitoring
  • Ability to thrive in a high ambiguity, dynamic environment

Benefits

  • Waymo employees are also eligible to participate in Waymo’s discretionary annual bonus program
  • equity incentive plan
  • generous Company benefits program, subject to eligibility requirements

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