Description PMO Director / Program Operations You are required to live in either Oregon, New Mexico, Colorado or Oklahoma to be considered for this role. Provides senior-level operational leadership and coordination for complex state or federally funded health transformation initiatives. Responsible for managing day-to-day program execution across grant administration, procurement support, financial monitoring, reporting, compliance tracking, technical assistance coordination, and stakeholder engagement. Establishes and maintains integrated project schedules, risk registers, action logs, and documentation workflows to ensure timely, organized, and compliant delivery of program activities. Coordinates cross-functional workstreams supporting procurement lifecycle activities (e.g., RFIs, RFPs, contract tracking), subrecipient onboarding, deliverable monitoring, and recurring reporting requirements. Oversees onboarding of new team members and establishes structured processes for training, documentation standards, workflow integration, and role clarity across workstreams. Ensures staff understand compliance expectations, reporting cycles, and governance processes. Monitors operational risks, identifies pacing or compliance concerns, and escalates issues to senior leadership as appropriate. Oversees preparation of recurring and ad hoc reports for state agencies and federal partners, ensuring documentation is consistent, defensible, and audit-ready. Supervises analysts and coordinators, maintaining quality control standards and reinforcing disciplined execution across workstreams. Supports rapid startup environments and high-volume implementation periods requiring structured coordination and strong internal controls. Up to 25% travel may be required. Basic Qualifications: - Bachelor’s degree in public health, health policy, health administration, public administration, public policy, business administration, economics, or related field required. Master’s degree preferred. - PMP certification preferred. - Minimum 8 years of experience managing large state or federally funded health-related grant programs, cooperative agreements, or public-sector healthcare initiatives. - Demonstrated experience supporting CMS, CDC, HRSA, or other federally funded health initiatives and operating in compliance-driven environments subject to state and federal requirements. - Demonstrated experience leading multidisciplinary teams and overseeing complex implementation efforts across procurement, grant administration, reporting, technical assistance, and partner engagement. - Experience establishing and administering Program Management Office (PMO) structures, including integrated schedules, risk management processes, documentation controls, and structured onboarding of staff. - Experience coordinating procurement lifecycle activities and contract oversight within public-sector or healthcare settings. - Experience maintaining reporting, documentation, and tracking systems in audit-visible or monitoring-intensive environments. - Strong understanding of state health systems, Medicaid programs, rural health environments, or safety-net provider networks preferred. #PT26ICF #Indeed Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.  Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.  However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.   Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $107,959.00 - $183,531.00 Oregon Remote Office (OR99)

The SSI Group, LLC, headquartered in Mobile, Alabama, is a national leader in Healthcare Technology. Business Analyst Job Code BA.181.002 FLSA Status Exempt Job Family Client Relations Cost Center 181 Purpose of Position The Business Analyst plays a critical role in transforming data into actionable insights that drive client performance and operational decision‑making within a healthcare revenue cycle environment. This role is responsible for tracking and analyzing key performance indicators (KPIs), developing dashboards and reports, and delivering clear, meaningful insights to internal stakeholders and client‑facing teams. The ideal candidate combines strong analytical skills with the ability to translate complex data into practical business recommendations. Duties and Responsibilities Essential Functions - KPI & Performance Analytics - Define, track, and maintain key performance indicators related to healthcare revenue cycle operations, client outcomes, and internal performance. - Analyze trends, variances, and performance drivers to identify risks, opportunities, and improvement areas. - Partner with operations, client relations, and leadership to ensure KPI definitions and targets align with business objectives. - Reporting & Dashboards - Design, build, and maintain dashboards and recurring reports for internal leadership and client facing teams. - Ensure reporting is accurate, timely, and presented in a clear, consumable format for non technical audiences. - Continuously improve reporting tools and visualizations to enhance usability and insight. - Client & Operational Insights - Provide data driven insights to support client performance reviews, operational discussions, and strategic planning. - Translate analytical findings into clear narratives, summaries, and recommendations that inform decision making. - Support client escalations or performance investigations through targeted analysis. - Data & Systems Collaboration - Leverage Salesforce CRM and related data sources to support reporting and performance analysis. - Collaborate with technical, data, and operational teams to ensure data integrity, consistency, and reliability. - Assist in identifying data gaps, process inefficiencies, and opportunities for automation or enhancement. - Ad Hoc Analysis & Support - Conduct special analyses as requested by leadership or cross functional partners. - Support internal initiatives related to performance optimization, process improvement, and operational transparency. Marginal Functions - Other duties as assigned. Skills, Knowledge, and Abilities - Strong analytical and critical‑thinking skills with the ability to interpret complex datasets. - Demonstrated ability to translate data into actionable insights and executive‑level summaries. - Ability to synthesize data into clear, concise insights - Strong written and verbal communication skills - Critical thinking and problem‑solving ability - Ability to collaborate across technical and non‑technical teams - Comfort working independently and managing multiple priorities - Must be able to interact cordially and productively with co-workers in a team environment. - Ability to work under pressure and to prioritize. - Must be able to proficiently read and write in English. - Must possess effective communications skills with ability to handle difficult situations. - Must be able to make independent judgment decisions with minimal supervision. - Must be able to see clearly with or without corrective lenses and hear clearly with or without aids. - Must be able to use hands, fingers and wrists, repetitively, using a computer keyboard and other office equipment, regularly. Information Security and Data Protection The SSI Security-First Mindset Information security and data protection is a shared responsibility – codified in our commitment to the SSI Security-First Mindset. The SSI Security-First Mindset is comprised of five pillars and universally applicable to all employees, regardless of position description, assigned duties and responsibilities. The Five Pillars of the SSI Security-First Mindset: - Pillar 1: Governance: Develop, implement, and enforce secure operational processes, procedures, and routines. - Pillar 2: Accountability: Take an active role in protecting company assets and system & data resources. - Pillar 3: Awareness: Recognize, report, and take action to resolve security risks. - Pillar 4: Preparedness: Develop, implement, test, and improve backup plans for operational processes, procedures, and routines. - Pillar 5: Collaboration: Communicate, share, and promote your Security-First Mindset at every opportunity. Experience and Education Requirements Education Min/Preferred Education Level Description Minimum 4 Year / Bachelors Degree Bachelor’s degree in Business, Analytics, Healthcare Administration, Finance, or a related field required. Years of Experience Minimum Years of Experience Comments 3+ years 3+ years of experience in a business analyst, data analyst, or performance analytics role (healthcare or revenue cycle experience strongly preferred). 1 year Experience working with CRM systems; Salesforce experience strongly preferred. Proficiency in reporting and analysis tools (e.g., Excel, BI tools, dashboards). Certifications Min/Preferred Certification Description A combination of experience and advanced education may be substituted. Background checks and drug test required. Acknowledgement I have read and understand this job description and agree that I am able to fulfill the essential functions as stated above. I further understand that it is my responsibility to request an accommodation, if necessary, to fulfill the essential functions of this position. Employee's Signature Date __________________________________ ______________________ Supervisor Signature Date __________________________________ ______________________ SSI offers competitive salaries and an excellent benefits package including medical, dental, life/AD&D, LTD, vision, 401(k) matching, paid vacation and tuition reimbursement.

• Collaborate with accounting, finance, and business stakeholders to gather, document, and analyze requirements. • Translate accounting and financial processes into functional and technical specifications for Microsoft solutions (Dynamics 365, Power Platform, SQL Server, etc.). • Design and build dashboards, reports, and data models in Power BI and Excel to deliver real-time financial insights. • Support ERP (e.g., Dynamics 365 Finance & Operations, Business Central, or other Microsoft ERP platforms) configuration, reporting, and data integration. • Identify opportunities for process automation within accounting and finance functions using Microsoft tools (Power Automate, Power Apps, etc.). • Perform in-depth financial data analysis, reconciliations, and variance investigations to support decision-making. • Partner with IT and finance teams to ensure data integrity, consistency, and compliance with internal controls. • Provide end-user training and ongoing support for accounting and reporting systems. • Assist with system upgrades, testing, and implementation of new Microsoft features and modules. • Document workflows, data dictionaries, and technical solutions to support knowledge sharing and compliance.

About RS Group Across the industrial design, manufacturing and maintenance worlds, we’re the digital destination for product and service solutions to help our customers with the maintenance, repair and operation of their businesses. We provide global access to an unrivalled range of over 750,000 stocked industrial products. Each day our team of experts deliver solutions to resolve our customer’s challenges across design, procurement, inventory and maintenance. We consistently strive to deliver the best possible service to all of our customers and challenge ourselves to provide a seamless procurement experience. We are one team. We deliver brilliantly. We do the right thing. We make every day better. These are our values. They unite our c.9,000 global colleagues and differentiate us from our competition. They are a mix of how we work today and how we must step up for the future. Most importantly, it is one set of values shaped by our people, for our people. Together, we can make great things happen. Aim for amazing and beyond. About the Role Role Purpose The Key Account Manager focused on Business Development (KAM-BD) is responsible for achieving outsized growth within their assigned account base. These customers consist mainly of high potential customers which currently have a lower share of wallet purchase history with RS. The KAM-BD must build and maintain strong relationships with the customer and will be the main point of contact for higher potential customer opportunities, working closely with an assigned inside sales support team. Responsibilities - Identify Market Opportunities: Stay updated on industry trends and identify potential growth areas and emerging markets within the assigned market - Develop Strategic Business Plans: Create actionable plans to capitalize on identified opportunities, aligning with company goals - Build and Maintain Relationships: Establish and nurture relationships with key stakeholders and decision-makers within the high potential accounts - Conduct Competitor Analysis: Analyze competitors to understand their strengths and weaknesses, and develop strategies to differentiate the company - Sales Forecasting and Reporting: Provide accurate sales forecasts and regular reports on account performance and market conditions - Negotiate Contracts: Negotiate terms and conditions with clients to secure profitable deals while maintaining strong relationships - Collaborate with Internal Teams: Work closely with the inside sales, customer service, technical solutions and other teams to ensure client needs are met and opportunities are maximized - Develop Strong Supplier Partnerships: Work closely with key suppliers to provide products and services that deliver great solutions to solve customer needs - Adopt a Solution Selling Mindset: Focus on understanding the client's unique challenges and needs, then tailor your sales approach to offer customized solutions that address those specific issues, rather than just pushing products or services. - Engage in Continuous Learning and Development: Stay informed about new products, services, and market conditions to provide the best solutions to clients. How I make a difference in this role The Key Account Manager focused on Business Development drives company growth by identifying and engaging high potential accounts. They build strong relationships, understand client needs, and offer tailored product and service based solutions. Key tasks include market research, competitor analysis, contract negotiation, collaboration with internal teams and accurate sales forecasts. They focus on customer growth and retention through upselling and cross-selling. Continuous learning is essential to stay updated on market trends and new products. Their proactive, strategic approach ensures long-term success and competitiveness for the company. Org Structure Reports to a Field Sales Manager. Member of a field sales team. Works closely with the inside sales team. Candidate Requirements Essential Skills & Experience - New business skill to grow high potential customers - Effective communication with customers, suppliers, and employees - Strong negotiation skills to help win profitable business - Strategic thinking to develop long-term account plans - B2B market experience and expertise within an industrial product category - Problem-solving to address client challenges with innovative solutions - Sales forecasting to predict sales trends and provide accurate reports - Networking to build and maintain a robust network of industry contacts - Customer relationship management to foster and maintain strong client relationships - Adaptability with the skills to adjust strategies based on market changes and client needs - Analytical skills to analyze data to make informed business decisions - Sales tools including CRM systems like Salesforce.com or equivalent Desirable Skills & Experience - Experience within the industrial automation and supply industry Essential Qualifications (Must be evidenced at offer stage) - 5+ years of previous experience in business development for a distributor - 5+ years of previous experience working within industrial B2B industry - Bachelor’s degree or equivalent work experience Equal Employment Opportunity RS Americas is an equal opportunity employer and maintains policies and practices that are designed to prevent and prohibit unlawful discrimination against any qualified employee or applicant on the basis of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, military/veteran status, disability, genetic information, citizenship status, or any other unlawful classification to the extent protected by law. This policy of non-discrimination applies to all employment practices, including hiring, compensation, benefits, promotion, training and termination. Employees who engage in unlawful discrimination will be subject to disciplinary action, up to and including termination. #LI-CC1 #LI-REMOTE