Independently manage tasks and projects to meet deadlines. Provide excellent written and verbal communication to internal teams as the clinical subject matter expert. Support the clinical strategy team to enhance drug pathways and clinical programs. Collaborate with internal subject matter experts across the organization for clinical program development and expansions. Provide clinical insights for presentations and responses in the pre-sales process and new client implementation. Join sales and implementation calls when clinical insight is needed. Create, update, and provide clinical input for marketing materials for members, brokers, and marketing campaigns. Evaluate trends in the market and work with data teams to analyze claims and model savings for clinical programs for potential and active clients.

• Provides integrated off-site support to patients, pharmacists, and providers. • Works closely with patients to deliver medication adherence support. • Provide “legendary” care to hospital patients by offering custom medication management services. • Serve as an off-site member of the clinic team providing prior authorization, and financial assistance. • Educate prospective pharmacy patients on the hospital pharmacy’s services. • Handle all medication needs of patients. • Grow the specialty pharmacies patient population by adhering to Shields’ programs. • Resolve insurance related issues and complete benefit investigations. • Review patient’s need for financial assistance and secure it when needed. • Document patient information within the hospital EMR and other tools required. • Ensure that patients remain on track with medication regimens. • Secure prescription renewals and assist patients with the awareness of their medications. • Identify medications requiring special storage and handling. • Answer, resolve and triage inbound inquiries. • Achieve operational objectives by inputting data and preparing action plans for follow-up. • Actively participate in process improvement initiatives. • Protect organization's value by keeping information confidential. • Update knowledge through educational opportunities and professional publications. • Other duties as assigned.

• Make outbound calls to eligible patients and enroll them with Shields Partner Pharmacy • Educate patients on the services offered by the Shields Specialty Pharmacy Program

• The Consultative Pharmacist 2 consults with patients, pharmacies and providers to provide patient care in the form of optimal medication therapy • Advises safe, accurate and timely usage of medications • Designs, implements, evaluates and makes adjustments to medication care plans • Monitors medication therapy and makes adjustments as needed • Works as the medication expert in focused proactive heath campaigns that target improving health outcomes for patients with specific conditions