• Manage a portfolio of member relationships providing Advisory support to the C-Suite • Leverage subject matter expertise to create service solutions for clients • Define and deliver innovative solutions by assessing member Mission Critical Priorities • Conduct a mix of on-site and virtual briefings including webinars • Guide executives on AI implementation and optimization • Provide training and mentorship on AI-related topics

Overview Be part of the next evolution of property management technology. RealPage is launching a new generation of AI Agents across Operations, Facilities, Collections, and Finance—and we’re looking for a Solutions Consultant to play a critical role in bringing these innovations to life for our customers. This role is essential to ensuring customers realize value quickly as these AI solutions roll out in Q1/Q2, strengthening RealPage’s leadership in AI‑driven property management. If you thrive at the intersection of technology, consulting, and customer impact, this is an opportunity to help define how AI transforms the multifamily industry. About the Role As a Solutions Consultant, you’ll be a key member of RealPage’s strategic implementation organization, responsible for the successful delivery, implementation, and adoption of our AI‑powered SaaS solutions. You’ll work directly with customers and internal teams to design scalable, resilient solutions tailored to each customer’s business needs. Acting as a trusted advisor, you’ll guide customers through full lifecycle implementations, from discovery and design through go‑live and adoption—ensuring they see measurable value from RealPage’s AI Agents. This is a highly visible, client‑facing role with broad exposure across product, services, and leadership teams. Responsibilities - Lead end‑to‑end implementations of RealPage’s AI Agents across Operations, Facilities, Collections, and Finance - Partner with customers to: - - Define business requirements and assess current‑state operations - - Identify AI‑driven use cases that deliver meaningful business impact - Design solution frameworks that align RealPage capabilities with customer goals - Drive change management strategies to support successful adoption and speed‑to‑value - Track implementation milestones, requirements completion, and adoption outcomes - Lead discovery sessions for presales and implementations with key customer stakeholders - Collaborate closely with Engagement Management and internal delivery teams on project planning and execution - Plan and support system design, integrations, go‑live activities, training, and post‑launch support - Build long‑term customer partnerships, serving as a trusted advisor throughout the relationship - Communicate effectively with stakeholders at all levels, including Director and regional leadership Qualifications Required Qualifications - 3+ years of experience in the multifamily industry - Expert‑level knowledge of at least one RealPage product and its integrations - Familiarity with consulting methodologies and SaaS implementation processes - Ability to confidently lead discussions with Directors and senior operational stakeholders Skills & Abilities - Excellent verbal and written communication skills - Strong analytical, research, and problem‑solving capabilities - Ability to work independently, manage multiple projects, and meet tight deadlines - High sense of ownership and accountability in a fast‑paced environment Physical Demands and Working Conditions While performing the duties of this job, the employee is occasionally required to stand, walk; sit; use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear. The employee must be able to operate a personal computer and express or exchange ideas through the spoken word. May be required to sit and/or stand for extended periods of time. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. May be required to lift or move 10+ pounds. Salary and Benefits RealPage provides a competitive salary package along with a comprehensive benefit plan that includes: - Health, dental, and vision insurance. - Retirement savings plan with company match. - Paid time off and holidays. - Professional development opportunities. - Performance-based bonus based on position. Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance. Equal Opportunity Employer: RealPage Company is an equal opportunity employer and committed to creating an inclusive environment for all employees. #LI- JW1 #LI - Remote Pay Range USD $70,700.00 - USD $120,300.00 /Yr.

GC AI is the fastest-growing and most trusted legal AI platform for in-house legal teams. We're building the future of legal work, and we're doing it fast. You'll join at a pivotal moment—when decisions matter, impact is immediate, and the runway to shape your career is wide open. We’re a high-performing team where you'll have real ownership and influence from day one. More than 1,300 companies use GC AI to drive their business forward, including 150+ public companies, 25+ unicorns, and brands such as News Corp, Miro, Bass Pro Shops, Snyk, Skims, Liquid Death, Vercel, Zscaler, and TIME. We've 10x'd revenue in 12 months, raised a $60 million Series B ($555 million valuation), and are growing faster than ever. We are backed by incredible investors, including Scale Venture Partners, Northzone, Sound Ventures, and Guillermo Rauch, CEO of Vercel. If you thrive when the stakes are high and the path isn't paved, you'll love it here. Our six guiding principles are: 1% better every day, customer obsession, ship today, find a way, care deeply, and own it completely. Come shape the future of legal work with us. LocationWe are hiring for this role to be based in the United States or Canada. This is a remote role unless you fall within the following parameters. If you live within approximately 50 miles of our San Mateo, CA or Provo, UT office, the position follows a hybrid schedule with in-office days on Mondays, Wednesdays, and Fridays. About the RoleGC AI is looking for a Support Specialist to join our Customer Experience team. You'll be the front line for our customers, owning inbound support requests and ensuring every interaction builds trust and confidence in the platform. Reporting to the Customer Operations Director, you'll work across the team to resolve issues quickly, write product-specific help content, and conduct live demos and troubleshooting sessions, all while helping scale our support operations as we grow. What You'll Do - Own inbound customer support requests via Intercom and Front, resolving issues with speed and precision. - Troubleshoot product questions and technical issues, escalating to Engineering or Product when needed. - Write and maintain help content (articles, guides, FAQs) that answers customer questions about specific product features. - Conduct live demos and troubleshooting sessions with customers to walk them through features or resolve issues in real time. - Partner with Customer Success Managers to flag at-risk accounts and surface recurring customer pain points. - Document solutions and build out our internal and external knowledge base to reduce repeat inquiries. Required Experience - 1–3 years of experience in customer support, customer success, or client services at a SaaS or technology company. - Strong written and verbal communication skills, with the ability to explain technical concepts clearly to non-technical users. - Experience using support tools such as Intercom, Front, Zendesk, or similar platforms. - Comfort conducting live customer-facing calls, demos, and troubleshooting sessions. - You treat every problem as something you can solve. You follow through on every detail, communicate proactively, and don't wait to be asked to fix what's broken. - You're endlessly curious about how things work, always looking for ways to sharpen your skills and improve how the team operates. Nice to Have - Experience supporting legal teams or working with legal technology products. - Familiarity with AI-powered products and the ability to speak to how they work at a high level. - Experience writing help center content or customer-facing documentation. - Experience at a high-growth startup. A Note On Pace We’re building something new in a once-in-a-generation shift in technology and the legal industry, so we move at a relentless pace. We expect urgency, ownership, and good judgment even when things aren’t perfectly clear. If you need structure and consensus to do your best work, this isn’t the right place for you. If you thrive in ambiguity and growth, work with intensity, and want real responsibility, keep reading. We’re excited to meet you. Compensation GC AI's compensation package includes a competitive base salary benchmarked against real-time market data, as well as equity for all full-time roles. We also offer exceptional benefits, as well as commission plans for applicable roles. Our US-based compensation range for this role is $64,000 – $86,000. Actual pay is determined by skills, qualifications, experience, location, market demand, and other factors. These compensation bands are just the starting point. After someone joins and proves they’re and exceptional performer, we adjust quickly to ensure their compensation aligns with their impact. Equal Opportunity Employment GC AI is an equal opportunity employer that supports workplace diversity and does not discriminate on the basis of race, color, religion, gender identity/expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, physical or mental disability, or any other protected class. GC AI is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. #LI-GCAI Fraud Notice to GC AI Applicants To protect yourself against phishing and recruitment fraud, please note that GC AI only accepts job applications through our official careers page at https://gc.ai/careers and through sponsored jobs on LinkedIn. All legitimate communication from our team regarding job opportunities will come from a GC AI team member with a @gc.ai or @getgc.ai email address. GC AI will never: - Refer you to external websites to apply - Conduct interviews over email, chat platforms, or messaging apps - Ask you to provide payment or purchase equipment - Request personal or financial information such as your mailing address, social security number, credit card numbers, or banking information during the application process Examples of fraudulent email addresses: - info.gcai.careers.com@gmail.com - info.gc.aicareers.online.com@gmail.com - Any email address ending in @gmail.com, @yahoo.com, or other free email services If you are contacted by someone claiming to be from GC AI via an unofficial channel or from a suspicious email address, please do not share any information. Mark the communication as "phishing" or "spam" and do not respond.

•Translate Mercy’s Responsible AI standards, governance expectations, and ethical principles into actionable workflows, documentation, processes, and stakeholder experiences. •Ensure consistent execution of governance activities, support development of program artifacts, assist with knowledge management and reporting. •Coordinate engagement across clinical, operational, technical, legal, and vendor teams.