Job Purpose Job Purpose We are seeking a meticulous and proactive Intellectual Property (IP) Data Integrity Specialist to join our dynamic team. This role is central to the effective management of our clients' global IP portfolios. The ideal candidate will be responsible for the entire lifecycle of IP data management, from the initial intake and onboarding of new portfolios to ensuring the long-term accuracy and integrity of the data. This position requires a high level of precision, excellent communication skills, and the ability to collaborate effectively with both clients and internal teams to meet project deadlines and uphold our commitment to data excellence. About Protect We help Protect our customers’ ideas and innovations Job Overview Key Responsibilities - Manage and coordinate the intake and onboarding of new customer IP portfolios, ensuring a smooth and efficient transition. - Process and integrate updates to existing IP portfolios promptly and accurately. - Perform routine data cleansing and validation to maintain accuracy, consistency, and completeness across all IP records. - Identify, investigate, and resolve data discrepancies in line with established data governance and quality standards. - Serve as the primary point of contact for daily customer requests and communications, ensuring timely, high-quality service. - Prepare and present data discrepancy reports to customers and implement approved corrections. - Produce detailed docketing reports for business take on activities and ad hoc customer needs. - Partner with the Onboarding and Servicing Team to ensure new customer onboarding meets project timelines and quality expectations. - Collaborate effectively with internal stakeholders to deliver professional and unified customer experience. - Support the development and training of team members by providing guidance and assistance to help ensure accuracy and timely completion of tasks. - Ensure full adherence to internal policies and procedures and promptly report any risks or issues to management. - Maintain strict confidentiality and handle sensitive customer data in compliance with company policies and procedures. Skills & Experience - A minimum of 5 years within the IP industry required, subject matter expert on data integrity or similar activities maintaining data quality throughout the patent lifecycle. - Strong understanding of patent law and procedures, with focus on IP renewal regulations. - Strong knowledge of patent databases and search platforms. - Expertise in data analysis, attention to detail and ability to identify patterns and errors in complex data sets. - Strong verbal and written communication as well as interpersonal skills. - Strong organizational and time management abilities, capable of handling multiple tasks and deadlines. - Attention to detail and analytical thinker. - A motivated self-starter capable of working independently and as a collaborative member of a high-performing team. #LI-DS1 #LI-Remote Life at RWS Life at RWS - If you like the idea of working with smart people who are passionate about growing the value of ideas, data and content by making sure organizations are understood, then you’ll love life at RWS. Our purpose is to unlock global understanding. This means our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career. In return, we expect all our people to live by the values that unite us: to partner, putting clients fist and winning together, to pioneer, innovating fearlessly and leading with vision and courage, to progress, aiming high and growing through actions and to deliver, owning the outcome and building trust with our colleagues and clients. RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics. RWS Values Get the 3Ps right – Partner, Pioneer, Progress – and we´ll Deliver together as RWS. Recruitment Agencies: RWS Holdings PLC does not accept agency resumes. Please do not forward any unsolicited resumes to any RWS employees. Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.

• Enable business and IT leaders to make investment decisions that balance and prioritize current operational demands, disruptions, and opportunities with the longer-term strategic vision of the organization. • Provide technology guidance, road maps, principles, standards, and best practices within a set of Capability Domains. • Evaluate existing projects, assess the required business capabilities, drive target landscape, and create roadmaps that deliver the necessary functionality to drive the business. • Play a key role in driving AI adoption throughout the system development process, ensuring innovative and intelligent solutions are integrated to enhance overall system performance and business value. • Participate in the design and buildout of MMA’s business unit Enterprise Architecture group, including architecture review standards, key principles and core processes.

• Define and own the enterprise-wide technology architecture vision, strategy, and multi-year roadmap, aligned with the company's business strategy and healthcare market evolution • Translate complex business and clinical goals into coherent, actionable architecture strategies that span applications, data, cloud infrastructure, integration, and security • Serve as a strategic advisor to the CIO and executive leadership on technology investments, platform decisions, and emerging technology trends relevant to the health plan and payer space • Monitor the external technology landscape including AI, cloud, interoperability standards, and regulatory shifts to proactively evolve the architecture strategy ahead of business need • Build, lead, and operate the Enterprise Architecture Office as a center of excellence that partners with product, engineering, and business teams to guide solution design and delivery. • Establish the Architecture Review Board (ARB), leading governance processes that evaluate proposed solutions against architectural standards before investment and implementation • Develop and maintain the enterprise architecture repository, including reference architectures, architecture decision records (ADRs), technology standards, and approved patterns • Define and communicate technology lifecycle policies governing the adoption of new technologies, management of current platforms, and retirement of legacy systems • Develop and enforce architecture governance frameworks, principles, and guardrails that ensure consistency, reusability, and long-term sustainability across the technology portfolio • Establish a tiered governance model that balances speed-to-delivery for product teams with appropriate oversight for high-risk, high-complexity, or enterprise-wide architectural decisions • Partner with engineering leadership to embed architecture standards into the software delivery lifecycle (SDLC), ensuring governance happens by design not as a bottleneck • Drive architecture compliance reviews for major programs, vendor solutions, and third-party integrations to ensure alignment with enterprise standards and strategic direction • Own the enterprise cloud architecture strategy, guiding the organization's adoption of cloud-native patterns, multi-cloud or hybrid cloud models, and infrastructure-as-code practices. • Define reference architectures for cloud infrastructure, platform services, containerization, and orchestration that enable engineering teams to build with speed and confidence • Partner with Infrastructure and Security teams to ensure cloud architecture decisions align with cost optimization, reliability, performance, and zero-trust security principles • Define the enterprise data architecture strategy, including data platform design, data mesh or data fabric adoption, interoperability standards, and master data management (MDM) frameworks. • Own integration architecture standards, including API strategy, event-driven architecture, messaging patterns, and real-time data streaming across the enterprise • Ensure data architecture supports regulatory requirements specific to the healthcare payer environment, including HIPAA, CMS interoperability mandates, HL7 FHIR, and EDI standards. • Collaborate with the VP of AI Engineering and Data Science leadership to ensure the data architecture enables scalable, governed AI and analytics workloads • Define application architecture standards, including microservices patterns, domain-driven design, API-first development, and platform modularity principles. • Guide teams in making sound build-vs-buy-vs-partner decisions, evaluating vendor platforms and COTS solutions against enterprise architecture standards and strategic fit. • Establish standards for technical debt management, application rationalization, and modernization prioritization across the application portfolio. • Partner with the CISO and security engineering teams to embed zero-trust security principles and security-by-design patterns into all architectural frameworks and reference architectures. • Ensure security architecture considerations — including identity and access management, data encryption, network segmentation, and threat modeling — are embedded into solution design from inception • Build trusted relationships with business, clinical, and technology leaders across the organization, serving as a strategic bridge between business intent and technology execution. • Communicate architecture strategy, roadmaps, and governance decisions to executive, board-level, and operational audiences with clarity and conviction • Mentor and develop senior architects and technical leads across the organization, raising the overall architecture maturity and engineering craft • Represent the company in external architecture and technology forums, industry groups, and standards bodies relevant to health plan technology

• Lead the Enterprise Solutions Architecture practice area, working across Forrester research teams, including the Technology Strategy and Executive Partner teams as well as Sales and Product to develop a complete research portfolio that drives customer delight and revenue. • Develop a deep understanding of what Forrester clients require to be successful as technology executives and leaders. • Establish an industry presence as an influential speaker and thinker; build relationships with journalists who cover the sector; participate in vendor briefings and field press inquiries as necessary. • Conduct primary research into 1) architecture strategy, solutions architecture, key technology platforms, and roadmaps, 2) governance and risk management, 3) financial and cost optimization, and 4) performance management including metrics, KPIs, benchmarks etc. • Use this research to help clients navigate challenges by providing insights on the future of solutions architecture, cost optimization, investment prioritization, and long-term workplace strategy. • Conduct deep analysis of IT decision maker challenges and preferences balanced with employee preferences and expectations. • Create high quality, actionable, analytically deep and fact-based research content throughout the year. • Research/write/create approximately 8 to 12 research projects per year, which includes of mix of written reports, tools, webinars, videos, blogs, podcasts, infographics, and other intellectual property. • Build visibility for his/her research and contribute to Forrester client communities. • Drive and lead key Forrester Waves and Landscape reporting for the practice and adjacent areas. • Consult with clients to apply Forrester’s research in the context of their specific business environment and help solve their problems through inquiry, guidance, and advisory and consulting engagements. • Present at Forrester-sponsored and industry-related events and deliver client webinars. • Co-lead the global Forrester Enterprise Architecture forum and award program. • Contribute to the State of Modern Technology Operations survey, a key adjacent area. • Support business development and prospect conversations as arranged by Forrester’s account leadership teams. • Fosters a leadership style that drives a culture of cross-team collaboration, mentorship, integrity and relentless & positive pursuits.