• Lead the Enterprise Solutions Architecture practice area, working across Forrester research teams, including the Technology Strategy and Executive Partner teams as well as Sales and Product to develop a complete research portfolio that drives customer delight and revenue. • Develop a deep understanding of what Forrester clients require to be successful as technology executives and leaders. • Establish an industry presence as an influential speaker and thinker; build relationships with journalists who cover the sector; participate in vendor briefings and field press inquiries as necessary. • Conduct primary research into 1) architecture strategy, solutions architecture, key technology platforms, and roadmaps, 2) governance and risk management, 3) financial and cost optimization, and 4) performance management including metrics, KPIs, benchmarks etc. • Use this research to help clients navigate challenges by providing insights on the future of solutions architecture, cost optimization, investment prioritization, and long-term workplace strategy. • Conduct deep analysis of IT decision maker challenges and preferences balanced with employee preferences and expectations. • Create high quality, actionable, analytically deep and fact-based research content throughout the year. • Research/write/create approximately 8 to 12 research projects per year, which includes of mix of written reports, tools, webinars, videos, blogs, podcasts, infographics, and other intellectual property. • Build visibility for his/her research and contribute to Forrester client communities. • Drive and lead key Forrester Waves and Landscape reporting for the practice and adjacent areas. • Consult with clients to apply Forrester’s research in the context of their specific business environment and help solve their problems through inquiry, guidance, and advisory and consulting engagements. • Present at Forrester-sponsored and industry-related events and deliver client webinars. • Co-lead the global Forrester Enterprise Architecture forum and award program. • Contribute to the State of Modern Technology Operations survey, a key adjacent area. • Support business development and prospect conversations as arranged by Forrester’s account leadership teams. • Fosters a leadership style that drives a culture of cross-team collaboration, mentorship, integrity and relentless & positive pursuits.

Responsibilities Peraton is seeking Technical Support Representatives to support the Department of Defense’s Travel Assistance Center which supports Department of Department Temporary Duty (TDY) Travel through the Defense Travel System. The responsibilities of the successful candidates may include, but are not limited to, the following duties: - Provide technical answers and advice or instruction for Defense Travel Administrators, Centrally Billed Account Specialists, Travel Management Companies, Defense Financial Partners, Debt Management Monitors, Compliance Tool Administrators, Transportation Officers and others with a management or system administrative support role for the DTS. - Submit required DTS Permission Level actions per government defined processes. - Provides Tier I and II technical software, hardware, and network problem resolution for customers by performing problem diagnosis and guiding users through step-by-step solutions. - Provides expertise to solve first and second tier technical support issues for end-users of the Defense Travel System, including associated products and services such as Trax. - Participate in pre-release verification testing of scheduled releases - Interact with Travel Management Companies to support problem resolution - Uses automated information systems to analyze routine situations. - Reviews incoming requests, both computer generated and verbal, sorts, codes and may prioritize for proper action. - Resolves problems or contacts more senior technical support as necessary (escalation). - Generates reports and metrics/information for reports. - Maintains accurate records of request details and resolutions. - Supports users by fulfilling individual requests for information and/or training in the utilization of the Defense Travel System. - Conducts technical research as needed to resolve questions. - May perform basic PC, PBX, and network software programming. Interacts with other team members, such as network services, software engineering, and/or applications development to restore services and/or identify and correct the core problem. - May perform basic testing of the Defense Travel System to support user familiarization with new system features. - May support general inquiries or those related to reservations, financial matters, or technical matters. Qualifications Basic Qualifications: - 2-4 years’ experience with High School diploma - High School level reading, writing, and analytical skills - Excellent communication skills - Must be a U.S Citizen - Ability to obtain Public Trust Clearance - Experience with problem solving - Experience with customer solutions - Experience with the Defense Travel System Preferred Qualifications - Experience on the Travel Assistance Center program - Experience with government travel systems (5+ years) - Experience with RightNow - Travel industry customer and technical experience - Experience with Government financial systems - Experience with Global Distribution Systems (GDSs) Peraton Overview Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure. Target Salary Range $39,000 - $62,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. EEO EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

Lead Modeler At Axiom, A Salas O’Brien Company we tell our clients that we’re engineered for impact. This passion for making a difference applies just as much to our team as it does to our projects. That’s why we’re committed to living our values every day: inspiring, achieving, and connecting as shared owners of our success with a focus on a sustainable future. Building for the long-term means that all our team members can expect to work on amazing projects with a people-first approach to problem solving. It also means that each member of our team has truly limitless potential to build a unique, meaningful, and high-impact career—and they’ll receive great total rewards along the way. About Us: Founded in 1975, Salas O’Brien is an employee-owned engineering and professional services firm focused on achieving impact for our clients, our team, and the world. We know that tomorrow’s requirements are today’s opportunities, and we are here to design lasting solutions for pressing challenges. We work across a variety of industries providing integrated engineering and consulting services. Our specialized experience includes design for data centers, healthcare, science and technology, high-rise buildings, clean energy, education, and other building types as well as structural and building sciences, infrastructure asset management, advanced robotics, and more. Our technical expertise is paired with an exceptional team of business development, human resources, finance and accounting, information technology, and marketing professionals, all of whom play a key role in bringing our commitments to life every day. Job Summary: We are looking for a Lead Modeler to join our team! This person in this position produces structural drawings, executes sprint plans, manages client relationships, and participates in execution of continuous improvement activities. Responsibilities: - Produce Structural Drawings and Revit Models that Meet Quality Standards - Perform quality control (QC) on own work and on project/design modelers’ work - Execute advanced modeling, including complex geometry - Develop detailed and accurate model components - Perform takeoffs and develop target value models - Ensure construction documents are accurately represented in the model - Create special condition elements and complex Revit families - Incorporate presentation considerations, including effective use of 3D views - Follow BIM content standards and development procedures - Work closely with the project team to obtain project information and ensure drawings are accurate and complete - Execute Sprint Plan - Create and communicate the plan of approach to the Project Manager (PM) - Understand and document tasks required to complete deliverables and estimate hours - Commit to and execute the plan; reconcile with the project team as needed - Communicate early and often when roadblocks are identified - Balance multiple deadlines and shifting priorities - Independently Manage Client Coordination - Communicate proactively and effectively with clients and coordinate with external teams - Collaborate with other disciplines regarding design changes and model challenges - Identify underdeveloped areas in the design and provide high-level options for the technical lead when direction is needed - Understand the client value map and deliver projects that meet client expectations - Participate in and Execute Continuous Improvement Activities - Seek out and participate in continuing education opportunities - Participate in material groups to update and improve standards and best practices - Continue developing proficiency in materials, markets, and project types Qualifications: - Proficiency in Autodesk Revit with strong structural modeling capabilities - Working knowledge of BIM standards, modeling procedures, and coordination workflows - Ability to develop detailed structural drawings and construction documentation - Strong understanding of structural systems and construction methods - Experience with complex modeling, parametric families, and advanced Revit tools - Ability to manage multiple tasks, deadlines, and shifting project priorities - Strong communication and collaboration skills with internal teams and external clients - Ability to work independently while maintaining alignment with project goals and standards - Commitment to continuous learning and professional development Benefits: - Gain invaluable industry experience and practical engineering skills. - Work with a diverse team of professionals, fostering network opportunities. - Access to mentorship and guidance from experienced engineers. - Competitive compensation package. Location: Remote Travel: Yes 10-15% Equal Opportunity Employment Statement Salas O’Brien provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state/provincial, or local laws. Salas O’Brien will accommodate the disability-related needs of applicants as required by law.

Overview DecisionPoint seeks Help Desk Specialists (Tier 1) to provide first-line technical and customer support for a secure Department of Defense (DoD) enterprise environment. These specialists will respond to user inquiries, troubleshoot system access issues, and resolve common technical problems while maintaining compliance with established service-level agreements (SLAs). The Help Desk Specialists will operate under a 24/7 shift rotation, ensuring continuous coverage of system and user support needs. They will document incidents, escalate complex issues, and contribute to service improvement initiatives while delivering high-quality, courteous, and secure end-user assistance. This position is fully remote. Shifts Available: - 2x Day Shift: 0700–1500 EST - 1x Mid Shift: 1500–2300 EST - 1x Night Shift: 2300–0700 EST Note: By applying to this position, you acknowledge and consent to having your resume included in an active competitive government contract bid. Duties & Responsibilities The Help Desk Specialist, Mid (Tier 1) will: - Serve as the initial point of contact for end users seeking IT assistance via phone, email, or ticketing system. - Record, categorize, and prioritize incoming requests using IT Service Management (ITSM) tools such as ServiceNow, Remedy, or Jira Service Management. - Troubleshoot and resolve user account, password, and access issues in compliance with DoD identity and privilege management policies. - Diagnose and resolve common hardware, software, and connectivity issues for remote and on-premise users. - Escalate unresolved or complex incidents to Tier 2 or Tier 3 support teams in accordance with standard operating procedures. - Provide status updates and communication to end users on incident resolution timelines and next steps. - Maintain accurate and detailed ticket documentation, including actions taken, resolution steps, and verification of user satisfaction. - Follow and contribute to knowledge base articles (KBAs) and Standard Operating Procedures (SOPs) to ensure consistent support practices. - Support incident, problem, and change management processes by documenting recurring issues and recommending corrective actions. - Conduct Tier 0 validation testing on new knowledge base entries and self-service content prior to publication. - Participate in shift handovers, providing clear summaries of open incidents and escalation status. - Adhere to cybersecurity and operational security (OPSEC) standards while managing user data and system access. - Support system outage communications, ensuring timely notification to stakeholders and coordination with shift leads. - Participate in ongoing training and cross-skilling to expand troubleshooting and system support capabilities. Qualifications Clearance Requirement: - Must hold an active Secret clearance. Education: - Bachelor’s degree in Information Technology, Computer Science, or a related field. Experience: - Minimum 5 years of experience providing IT customer support or service desk operations, including 2+ years in a federal or defense environment. - Experience with ITSM tools, incident tracking, and SLA management. - Familiarity with RMF, DISA STIG, and DoD cybersecurity compliance standards. Technical Knowledge: - Proficiency in Windows and Linux operating systems, user account administration, and remote desktop tools. - Familiarity with network fundamentals, VPN troubleshooting, and secure access solutions. - Knowledge of Active Directory (AD), multi-factor authentication (MFA), and PKI certificate management. - Experience troubleshooting email, collaboration tools, and endpoint security applications. - Familiarity with ticket triage workflows and ITIL-aligned service management processes. - Understanding of Zero Trust principles and secure user access management. Certifications (Preferred): - CompTIA Security+ CE (DoD 8570 IAT II baseline). - CompTIA A+ or Network+ certification. - ITIL v4 Foundation or HDI Support Center Analyst (preferred). Skills: - Strong problem-solving and communication skills in a customer-facing environment. - Excellent written and verbal communication for documenting and resolving user issues. - Ability to work independently during assigned shift hours and coordinate effectively with remote teams. - Detail-oriented, dependable, and committed to mission success and customer satisfaction. - Demonstrated professionalism, patience, and adaptability under pressure. Our Equal Employment Opportunity Policy - EEO and Affirmative Action Policy: DecisionPoint Corporation is an Equal Employment Opportunity and Affirmative Action employer. It is the policy of DecisionPoint Corporation to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws. - Pay Transparency Policy: In accordance with Presidential Executive Order 13665, DecisionPoint Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. - Authorization to Share Resume and Personal Information: By expressing your interest and submitting your resume for this position, you authorize DecisionPoint Corporation to share your resume, as well as personal information included on the resume, with its subsidiaries, affiliates and teaming partners for the purpose of considering you for this position and other available positions requiring comparable skills, education and experience. Should DecisionPoint Corporation. or its affiliates and teaming partners wish to initiate pre-employment discussions, you will be asked to complete an employment application and related employment documents.