Artera logo
Artera

At Artera, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients and physicians. As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.

Strategic Partner Manager

ManagerManagerFull TimeRemoteMid LevelTeam 201-500Since 2015H1B SponsorCompany SiteLinkedIn

Location

California

Posted

40 days ago

Salary

$98K - $135K / year

Seniority

Mid Level

Bachelor Degree5 yrs expEnglishApi-Based IntegrationsFhirHl7

Job Description

Strategic Partner Manager

Artera

ABOUT ARTERA Our Mission: Make healthcare #1 in customer service. What We Deliver: Artera, a SaaS leader in digital health, transforms patient experience with AI-powered virtual agents (voice and text) for every step of the patient journey. Trusted by 1,000+ provider organizations — including specialty groups, FQHCs, large IDNs and federal agencies — engaging 100 million patients annually. Artera’s virtual agents support front desk staff to improve patient access including self-scheduling, intake, forms, billing and more. Whether augmenting a team or unleashing a fully autonomous digital workforce, Artera offers multiple virtual agent options to meet healthcare organizations where they are in their AI journey. Artera helps support 2B communications in 109 languages across voice, text and web. A decade of healthcare expertise, powered by AI. Our Impact: Trusted by 1,000+ provider organizations — including specialty groups, FQHCs, large IDNs and federal agencies — engaging 100 million patients annually. Hear from our CEO, Guillaume de Zwirek, about why we are standing at the edge of the biggest technological shift in healthcare’s history! Our award-winning culture: Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. 5000 Fastest Growing Private Companies (2020, 2021, 2022, 2023, 2024); Deloitte Technology Fast 500 (2021, 2022, 2023, 2024, 2025); Built In Best Companies to Work For (2021, 2022, 2023, 2024, 2025, 2026). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider. Applicants must be currently authorized and have the ability to provide proof of full-time, long-term authorization to work in the United States. We are unable to provide visa sponsorship or support visa transfers now or in the future. ABOUT THE OPPORTUNITY Artera is seeking a Strategic Partner Manager who will own the full portfolio of Artera's strategic vendor and integration partner relationships. The job is to transform Artera from a customer to a strategic priority for every vendor and partner we depend on — and to professionalize how we manage, scale, and deliver value for customers from our partner ecosystem. Artera's platform sits at the center of a complex web of technology partners — EHR, CPaaS, cloud infrastructure, integration middleware, and partner ecosystem vendors. In its partner ecosystem alone, 60+ HCIT SaaS vendors work with Artera to deliver patient communications for shared customers on its messaging rails. Today, these relationships are managed across multiple people with no single point of accountability. That changes with this role. This is a hands-on, externally facing role reporting to the Chief Product & Strategy Officer. You will work cross-functionally with Product, Integration Engineering, Sales, Delivery, and Corporate Strategy — but the relationships and outcomes are yours. Responsibilities - Strategic Partnerships: Manage and scale high-value relationships across EHR, CPaaS, cloud infrastructure, and marketplace categories; maintain direct vendor leadership access to bypass standard support queues. - Technical Bridge: Oversee the integrity and performance of all external technical integrations in partnership with internal stakeholders. - Interoperability Management: Direct technical relationships with interoperability and EHR vendors to ensure seamless, reliable data flow. - Ecosystem Operations: Scale marketplace onboarding by developing a standardized Partner Playbook, reducing internal stakeholder manual involvement. - Cross-Functional Leadership: Drive complex programs with internal and external stakeholders, managing end-to-end execution from joint planning to executive reporting. Requirements - Experience: 4–8+ years in partner management, technical program management, solutions / implementations, or a comparable role - Industry Experience: Working knowledge of the U.S. healthcare IT ecosystem — EHRs, middleware, point solutions, patient engagement - Strategic Relationship Experience: Experience working with integration vendors, EHRs, and/or interoperability programs - Technical Proficiency: Familiarity with API-based integrations and third-party systems - Operational Intelligence: Strong project management experience – ability to manage multiple workstreams and drive end-to-end execution across stakeholders simultaneously Bonus - Familiarity with HL7/FHIR and healthcare integration standards - Background in enterprise SaaS and/or digital health - Track record of structuring and negotiating partnership agreements - Prior experience working at or with telecom and/or EHR vendors OUR APPROACH TO WORK LOCATION Artera has hybrid office locations in Santa Barbara, CA, and Philadelphia (Wayne), PA, where team members typically come in three days a week. Specific frequency can vary depending on your team's needs, manager expectations and/or role responsibilities. In addition to our U.S. office locations, we are intentionally building geographically concentrated teams in several key metropolitan areas, which we call our “Hiring Hubs.” We are currently hiring remote candidates located within the following hiring hubs: - Boston Metro Area, MA - Chicago Metro Area, IL - Denver Metro Area, CO - Kansas City Metro Area (KS/MO) - Los Angeles Metro Area, CA - San Francisco / Bay Area, CA - Seattle Metro Area, WA This hub-based model helps us cultivate strong local connections and team cohesion, even in a distributed environment. To be eligible for employment at Artera, candidates must reside in one of our hybrid office cities or one of the designated hiring hubs. Specific roles may call out location preferences when relevant. As our hubs grow, we may establish local offices to further enhance in-person connection and collaboration. While there are no current plans in place, should an office open in your area, we anticipate implementing a hybrid model. Any future attendance expectations would be developed thoughtfully, considering factors like typical commute times and access to public transit, to ensure they are fair and practical for the local team. WORKING AT ARTERA Company benefits - Full health benefits (medical, dental, and vision), flexible spending accounts, company paid life insurance, company paid short-term & long-term disability, company equity, voluntary benefits, 401(k) and more! Career development - Manager development cohorts, employee development funds Generous time off - Company holidays, Winter & Summer break, and flexible time off Employee Resource Groups (ERGs) - We believe that everyone should belong at their workplace. Our ERGs are available for identifying employees or allies to join. EQUAL EMPLOYMENT OPPORTUNITY (EEO) STATEMENT Artera is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at Artera are based on strategic business needs, job requirements, and individual qualifications. All candidates are considered without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetics, protected veteran status, or any other protected status. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Artera is committed to providing employees with a work environment free of discrimination and harassment; Artera will not tolerate discrimination or harassment of any kind. Artera provides reasonable accommodations for applicants and employees in compliance with state and federal laws. If you need an accommodation, please reach out to hr@artera.io. DATA PRIVACY Artera values your privacy. By submitting your application, you consent to the processing of your personal information provided in conjunction with your application. For more information please refer to our Privacy Policy. SECURITY REQUIREMENTS All employees are responsible for protecting the confidentiality, integrity, and availability of the organization’s systems and data, including safeguarding Artera’s sensitive information such as, Personal identifiable Information (PII) and Protected Health Information (PHI). Those with specific security or privacy responsibilities must ensure compliance with organizational policies, regulatory requirements, and applicable standards and frameworks by implementing safeguards, monitoring for threats, reporting incidents, and addressing data handling risks or breaches.

Benefits

  • 401(K), Childcare benefits, Commuter benefits, Company equity, Company-sponsored outings, Customized development tracks, Dental insurance, Disability insurance, Volunteer in local community, Family medical leave, Flexible Spending Account (FSA), Flexible work schedule, Generous parental leave, Generous PTO, Company-sponsored happy hours, Health insurance, Job training & conferences, Open door policy, Life insurance, Mean gender pay gap below 10%, Mentorship program, Paid volunteer time, Online course subscriptions available, Open office floor plan, Paid holidays, Paid industry certifications, Pair programming, Paid sick days, Onsite office parking, Partners with nonprofits, Performance bonus, Pet friendly, Pet insurance, Promote from within, Lunch and learns, Relocation assistance, Remote work program, Return-to-work program post parental leave, Sabbatical, Free snacks and drinks, Team based strategic planning, OKR operational model, Team workouts, Continuing education available during work hours, Mandated unconscious bias training, Vision insurance, Wellness programs, Some meals provided, Mental health benefits, Home-office stipend for remote employees, Diversity employee resource groups, Hiring practices that promote diversity, Fertility benefits, Employee resource groups, Employee-led culture committees, Quarterly engagement surveys, Hybrid work model, In-person all-hands meetings, In-person revenue kickoff, President's club, Employee awards, Mother's room, Personal development training, Flexible time off, Bereavement leave benefits, Company-wide vacation

Related Categories

Related Job Pages

More Manager Jobs

SharkNinja logo

LATAM Commercial Strategy Manager

SharkNinja

Product design and technology company positively impacting people's lives every day in homes around the world.

Manager40 days ago
Full TimeRemoteTeam 1,001-5,000Since 1994H1B Sponsor

About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company's products are sold at key retailers, online and offline, and through distributors around the world. LATAM Commercial Strategy Lead (Manager) The Commercial Strategy Lead for LATAM is the bridge between SharkNinja's corporate headquarters and our markets in Latin America. Our priority markets are Mexico, Colombia, Chile & Argentina, and our business is also growing quickly in the Caribbean, Andinas and Brazil. Must be a highly analytical individual who can connect the dots among sales, marketing, operations and other key functions of the business to drive SharkNinja's "outrageously extraordinary" mindset across teams. The person holding this role will be an internal champion of the region and the role is best suited for an individual who can wear many hats depending on the needs of the business. Key Responsibilities - Lead action plans based on recurring performance data to support a high rate of sale in his/her category. - Roadmap future assortments for each country while balancing channel dynamics, product availability timelines, competitive pressure and category data - Collaborate with CI to drive learning before and during product launches - Embody the "breakthrough" mindset and set an unimaginably high bar for the team - Continuously solicit feedback from all levels of the organization; be a true team-player - Be a product expert and develop logical step-up stories that he/her can deploy & execute into strong channel strategies - Be a story teller and be able to convey to SharkNinja customers the portfolio strategy & the products that encompass his/her category. This individual MUST be able to think on their feet and negotiate what's best for the consumer. - Build business cases to educate global cross functions on LATAM Markets and assortment decisions - Work closely with the sales and marketing teams to develop and execute effective go-to-market strategies. - Act as a brand lead for the region and support executive-facing presentations as needed Qualifications: - Business Bachelor's degree or a related field. MBA or equivalent advanced degree is a plus. - Minimum of 3-4 years of experience in consumer packaged goods in marketing, sales or related field. - Must be fluent in English, Spanish. Portguese ideally Skills: - Strong analytical and strategic thinking skills. - Excellent team management abilities and cross functional collaboration - Ability to juggle multiple projects and operate in an ever-changing landscape - Strong persuasive writing and speaking - Strong power point and excel skills - Familiarity with GFK, Circana, Power BI and other data sources Geography: Mexico City based. Hybrid role with 3 day in-office expectation & 10-20% travel. Líder de Estrategia Comercial LATAM (Manager) En SharkNinja, buscamos un/a Líder de Estrategia Comercial para LATAM que actúe como el vínculo estratégico entre nuestro corporativo y nuestros mercados en América Latina. Nuestros mercados prioritarios incluyen México, Colombia, Chile y Argentina, con un crecimiento acelerado en el Caribe, la región Andina y Brasil. Este rol es ideal para una persona analítica, estratégica y con mentalidad de crecimiento, capaz de conectar ventas, marketing, operaciones y otras funciones clave para impulsar nuestro enfoque "outrageously extraordinary" en toda la región. ¿Cuál será tu impacto? - Liderar planes de negocio basados en información de mercado para maximizar las ventas de tu categoría. - Definir el futuro de tu portafolio por país, equilibrando dinámicas de canal, disponibilidad de producto, presión competitiva y datos de mercado. - Colaborar con Inteligencia Comercial (CI) para generar aprendizajes antes y durante lanzamientos de productos. - Actuar como experto/a en producto, desarrollando narrativas claras y estrategias sólidas por canal. - Comunicar de manera efectiva la estrategia de portafolio a clientes y socios comerciales, negociando siempre en beneficio del consumidor. - Construir justificaciones de negocio que alineen a los equipos globales sobre decisiones de mercado y surtido en LATAM. - Trabajar de forma cercana con los equipos de ventas y marketing en estrategias de go-to-market. - Representar la marca en la región y apoyar presentaciones para audiencias ejecutivas. ¿Qué buscamos? - Licenciatura en Negocios, Marketing o carrera afín (MBA o posgrado es un plus). - 3-4 años de experiencia en empresas de bienes de consumo (CPG), en áreas de marketing, ventas o estrategia comercial. - Dominio fluido de inglés y español (portugués es altamente deseable). - Pensamiento analítico y estratégico, con fuerte capacidad de influencia. - Experiencia trabajando de forma multifuncional y en entornos dinámicos. - Excelentes habilidades de comunicación escrita y verbal. - Dominio de PowerPoint y Excel; familiaridad con GFK, Circana, Power BI u otras fuentes de datos. Ubicación y modalidad: Ciudad de México - Modalidad híbrida (3 días en oficina) y 10-20% de viajes Our Culture At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home. What We Offer We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. Together, we won't just launch products-we'll disrupt entire markets. At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA. Learn more about us: Life At SharkNinja Outrageously Extraordinary SharkNinja Candidate Privacy Notice - For candidates based in all regions, please refer to this Candidate Privacy Notice. - For candidates based in China, please refer to this Candidate Privacy Notice. - For candidates based in Vietnam, please refer to this Candidate Privacy Notice. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at accommodations@sharkninja.com

Mexico
Pie Insurance logo

Manager, Internal Controls

Pie Insurance

Pie Insurance wants to make purchasing workers’ compensation insurance “easy as pie” for small businesses. Since its founding in 2017, the Washington, DC, startup—with a se

Manager40 days ago

Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance. Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by core values and operating principles that guide every decision we make. Reporting directly to the GAAP Controller, the Manager, Internal Controls is responsible for continuously improving Pie's internal controls framework to safeguard company assets and ensure accurate financial reporting. This role carries direct management responsibility, setting a high bar for quality and accountability while fostering an environment where team members can grow and do their best work. You'll partner across business and IT functions, work closely with external auditors, and bring a scalable, technology-forward approach to how we manage risk and compliance. How You'll Do It - Serve as the subject matter expert for internal controls at Pie, providing guidance and consultation to business and IT stakeholders across the organization. - Perform risk assessments at the Financial Statement Line Item and process level to determine appropriate control mix and coverage. - Design and maintain an internal controls framework built to meet the future requirements of a SOX 302/404 compliance program, ensuring scalability as Pie progresses toward a public company reporting environment. - Work with business and IT process and control owners to design, document, and standardize the internal control environment for in-scope processes through annual walkthroughs. - Oversee a sustainable structure for the ongoing monitoring and execution of Pie's internal controls program. - Lead the annual controls testing program, including communicating deficiencies to management and gaining alignment on remediation action plans. - Deliver clear, concise reporting to the Group Controller, CFO, Audit Committee, and other critical stakeholders. - Make recommendations for control and process improvements across Pie that support a strong internal control environment and meet current and future regulatory requirements. - Seek scalable and sustainable solutions, including opportunities to automate controls or implement technology, to drive long-term efficiency across business and IT processes. - Assess and document IT General Controls (ITGCs) across key systems, including access management, change management, and computer operations, with particular focus on Pie’s cloud-based technology environment. - Maintain and enhance Pie's use of Workiva as the governance, risk, and compliance tool supporting the internal controls program. - Work with external auditors and regulators to ensure control documentation is available in support of annual financial statement audits and other examinations. - Provide consultation to internal stakeholders on internal controls matters related to various regulatory bodies that may oversee Pie's operations. - Support additional internal controls-related projects and initiatives as needed. People Leadership & Development: - Manage and mentor internal controls staff, creating space for team members to test, learn, and grow. - Provide ongoing coaching, feedback, and formal performance management to support development and long-term career growth at Pie. - Help direct reports understand organizational direction and connect their day-to-day work to Pie's broader goals. - Delegate effectively, giving team members ownership of workstreams while maintaining appropriate oversight and quality standards. - Oversee co-source partners and external resources in the execution of internal controls initiatives, including testing and documentation. - Educate business and IT process owners, control owners, and senior leadership on their roles and responsibilities within the internal controls program. The Right Stuff - Bachelor's Degree in Finance, Business, Economics, Accounting, or a related field is required; CPA preferred. - 6+ years of relevant experience in internal controls, audit, or a related field. - 3+ years of experience implementing and managing internal controls programs in a complex, regulated environment. - 2+ years of people management experience. - Experience building or maturing and managing control programs in highly regulated industries such as insurance or banking is strongly preferred. - Knowledge of Workiva's governance, risk, and compliance products or similar technology. - Strong financial acumen with a high attention to detail and a thorough understanding of GAAP financial statements and reporting, and familiarity with the COSO Internal Control – Integrated Framework as the foundation for controls design and assessment. - Demonstrated ability to anticipate, analyze, and solve complex problems by applying integrative thinking to find the best possible solution. - Excellent communication and interpersonal skills, with the ability to present perspectives clearly and build trusted relationships with stakeholders at all levels. - Adept at seeking and understanding multiple points of view, evaluating and prioritizing the needs of multiple stakeholders, and building buy-in for complex proposals. - Demonstrated ability to manage multiple workstreams end-to-end across multiple functions and teams. - Exercises sound professional skepticism, learning from mistakes, and adapting quickly as new information emerges. - Advanced proficiency in Excel and PowerPoint; proficiency in Workiva and Google Suite preferred. The use of AI in Application Review: To support a fair, efficient, and consistent hiring process, we use AI-powered tools to assist in the initial screening of applications. These tools help us identify qualifications and prior work experiences that align with the requirements of the role. We may also use AI assistant video tools during interviews to support note-taking and candidate evaluation. All AI-powered outputs are still subject to human oversight and decision-making at multiple stages of the process. By submitting your application, you acknowledge and consent to Pie utilizing these AI technologies to assist in our evaluation process. Base Compensation Range $120,000—$150,000 USD Compensation & Benefits - Competitive cash compensation - A piece of the pie (in the form of equity) - Comprehensive health plans - Generous PTO - Future focused 401k match - Generous parental and caregiver leave - Our core values are more than just a poster on the wall; they’re tangibly reflected in our work Our goal is to make all aspects of working with us as easy as pie. That includes our offer process. When we’ve identified a talented individual who we’d like to be a Pie-oneer , we work hard to present an equitable and fair offer. We look at the candidate’s knowledge, skills, and experience, along with their compensation expectations and align that with our company equity processes to determine our offer ranges. Each year Pie reviews company performance and may grant discretionary bonuses to eligible team members. Location Information Unless otherwise specified, this role is remote. Remote team members must live and work in the United States (territories excluded) and have access to reliable, high-speed internet. Additional InformationPie Insurance is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic. Pie Insurance participates in the E-Verify program. Please click here, here and here for more information. Pie Insurance is committed to protecting your personal data. Please review our Privacy Policy. Safety First: Pie Insurance is committed to your security during the recruitment process. We will never ask you for credit card information or ask you to purchase any equipment during our interview or onboarding process. Pie Named to 2025 America's Best Startup Employers Pie Insurance 2025 State of Workplace Safety Report #LI-REMOTE #BI-REMOTE

United States
$120K - $150K / year
Job Closed
Hadley Designs logo

E-commerce Manager

Hadley Designs

DIY ideas and printables to help you celebrate life's joyful moments.

Manager40 days ago
OtherRemoteTeam 1-10H1B No Sponsor

🚨 Urgent Hiring — Applications are reviewed on a rolling basis. The selection process may take up to 4 weeks, but early applicants are strongly encouraged. Own Category Growth, Optimize Performance, and Expand Market Dominance. Hadley Designs is seeking an Ecommerce Manager to take full ownership of a multi-million dollar product category, with Amazon as the primary growth channel. This is a high-impact role for a results-driven e-commerce operator who thrives on ownership, accountability, and driving measurable growth through disciplined execution and data-backed decision-making. While this role operates deeply within Amazon, we welcome candidates who have driven growth across e-commerce, DTC, or marketplace environments and are excited to apply that experience within a scaled Amazon ecosystem. How You’ll Win at Hadley Designs We believe performance comes from strong systems executed consistently. Every Ecommerce Manager is expected to progress through three stages: - Learn the Playbook – Understand our category strategy, operating standards, and decision frameworks - Apply the Playbook – Execute accurately and consistently to deliver predictable, scalable results - Enhance the Playbook – Improve systems with new ideas and strategies after mastery is demonstrated This order matters. We value innovation, but only when it is grounded in proven execution. Our playbook exists to help high performers win faster, create leverage, and scale impact — not slow them down. What You’ll Own - End-to-end ownership of category performance, including revenue, margin, pricing, advertising, and inventory - Ongoing optimization of product positioning, content, pricing, and promotional strategy - Identification and validation of new product and expansion opportunities - Lifecycle management of existing products to ensure continued relevance and profitability - Inventory and demand planning to support growth while managing cost and risk - Cross-functional collaboration with Product Operations, Supply Chain, and Design teams What Success Looks Like Within your first 90 days, you will: - Learn and execute against Hadley Designs’ category playbook with accuracy and consistency - Implement performance improvements within existing strategies - Bring forward thoughtful, data-backed ideas to improve or expand the category - Take clear ownership of outcomes, consistently raise the performance bar, and be measured on the results you deliver Apply Now, Own Amazon, and Shape Our Future.

Romania
Hadley Designs logo

E-commerce Manager

Hadley Designs

DIY ideas and printables to help you celebrate life's joyful moments.

Manager40 days ago
OtherRemoteTeam 1-10H1B No Sponsor

🚨 Urgent Hiring — Applications are reviewed on a rolling basis. The selection process may take up to 4 weeks, but early applicants are strongly encouraged. Own Category Growth, Optimize Performance, and Expand Market Dominance. Hadley Designs is seeking an Ecommerce Manager to take full ownership of a multi-million dollar product category, with Amazon as the primary growth channel. This is a high-impact role for a results-driven e-commerce operator who thrives on ownership, accountability, and driving measurable growth through disciplined execution and data-backed decision-making. While this role operates deeply within Amazon, we welcome candidates who have driven growth across e-commerce, DTC, or marketplace environments and are excited to apply that experience within a scaled Amazon ecosystem. How You’ll Win at Hadley Designs We believe performance comes from strong systems executed consistently. Every Ecommerce Manager is expected to progress through three stages: - Learn the Playbook – Understand our category strategy, operating standards, and decision frameworks - Apply the Playbook – Execute accurately and consistently to deliver predictable, scalable results - Enhance the Playbook – Improve systems with new ideas and strategies after mastery is demonstrated This order matters. We value innovation, but only when it is grounded in proven execution. Our playbook exists to help high performers win faster, create leverage, and scale impact — not slow them down. What You’ll Own - End-to-end ownership of category performance, including revenue, margin, pricing, advertising, and inventory - Ongoing optimization of product positioning, content, pricing, and promotional strategy - Identification and validation of new product and expansion opportunities - Lifecycle management of existing products to ensure continued relevance and profitability - Inventory and demand planning to support growth while managing cost and risk - Cross-functional collaboration with Product Operations, Supply Chain, and Design teams What Success Looks Like Within your first 90 days, you will: - Learn and execute against Hadley Designs’ category playbook with accuracy and consistency - Implement performance improvements within existing strategies - Bring forward thoughtful, data-backed ideas to improve or expand the category - Take clear ownership of outcomes, consistently raise the performance bar, and be measured on the results you deliver Apply Now, Own Amazon, and Shape Our Future.

Guatemala