An end-to-end digital banking solution for banks and credit unions
Product Manager III – Business Banking
Location
Canada
Posted
40 days ago
Salary
0
Seniority
Lead
Job Description
Product Manager III – Business Banking
Bankjoy
• Own the end-to-end product strategy for Bankjoy’s next-generation business banking platform, from vision through execution. • Define and prioritize the product roadmap in close partnership with Engineering, Design, Sales, and Client Success teams. • Translate complex business and technical requirements into clear product specifications and well-defined user stories. • Conduct market research and competitive analysis to stay ahead of industry trends, regulatory changes, and client needs. • Continuously evaluate product performance and adjust priorities to ensure strong delivery and long-term product success. • Lead product discussions related to payment systems including ACH, wire transfers, card networks, and real-time payments. • Ensure compliance with payment regulations and security standards across all product capabilities. • Develop and manage permission and access control frameworks for enterprise platforms. • Work closely with engineering teams to define APIs, data models, and integration patterns. • Ensure compliance and security requirements are embedded into product design from the beginning. • Partner with implementation and engineering teams to resolve complex technical scoping questions and reduce downstream ambiguity. • Provide guidance and mentorship to junior product managers, supporting their development and strengthening team execution. • Serve as a primary product point of contact for clients during product discussions and implementation planning. • Join client calls, lead product conversations, and build trusted relationships with key stakeholders at financial institutions. • Proactively engage clients to gather feedback and validate product direction. • Translate client requirements and feedback into clear product priorities. • Synthesize RFP requirements, client escalations, and sales feedback into actionable roadmap decisions. • Serve as the internal subject matter expert on business banking product capabilities.
Job Requirements
- 8+ years of product management experience in financial services or B2B fintech, with exposure to business banking, payments, or core banking platforms.
- Strong technical fluency with APIs, system integrations, and product architecture discussions.
- Deep knowledge of payment rails including ACH, wire transfers, card networks, and real-time payments.
- Experience working with payment compliance requirements, security frameworks, and access control design.
- Demonstrated ability to operate effectively in fast-moving and ambiguous environments.
- Strong communication and presentation skills across technical and non-technical audiences.
- Strong cross-functional collaboration experience working with Engineering, Sales, Implementation, and Client Success teams.
- Ability to translate complex technical concepts clearly for both technical and non-technical stakeholders.
Benefits
- A fast-paced and collaborative environment
- Competitive compensation
- Stock options at a well-funded startup
- We cover 100% of medical, dental, and vision premiums for individuals on our base plan, with significant contributions toward all other plan options (USA).
- We cover 100% of extended medical, dental, and vision premiums for you and your family under our single, comprehensive plan (Canada).
- Retirement plan with 4% company matching
- 8 weeks paid parental leave for birthing parents, 4 weeks for non-birthing
- 3-5 weeks PTO depending on tenure
- 5 health days
- 15 holidays
- End of year shutdown
- Performance-based bonuses
- Remote first culture
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Referrals OnlyThoughtworks is a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech. As a leading technology consultancy, we’re pushing boundaries through our purposeful and impactful work. For 30+ years, we’ve delivered extraordinary impact together with our clients by helping them solve complex business problems with technology as the differentiator. Bring your brilliant expertise and commitment for continuous learning to Thoughtworks. Together, let’s be extraordinary.
Role Description The most impactful digital products in the market today are the direct result of a seamless blend of business strategy, design and technology. Orchestrating this behind-the-scenes integration is a Product Manager, who prioritizes the customer experience from vision to execution and, together with their team, guides all workstreams toward a common vision and plan for delivery. Lead Product Managers are trusted advisors to senior stakeholders and are responsible for understanding their needs, driving commercial results and supporting them on their journey to providing more successful customer experiences. - Cultivate meaningful relationships with client stakeholders, bridging technical and business worlds while developing a deep understanding of a client's strategy, structure and business model. - Drive the overall product development lifecycle and continuously deliver undeniable value to our clients. - Create the go-to-market strategy, ensuring operational readiness to support the product experience. - Through collaboration with your product team and client stakeholders, build a shared product vision and roadmap and execute on it. - Frame and run rapid experiments to test new business ideas. - Define key metrics of success and use data to inform your decisions. - Track industry trends and the competitive landscape, undertake formative research, perform data analysis and generate insights to inform the product strategy and target market segment. - Own the product backlog while constantly evolving and prioritizing it based on user research, data and the latest changes in the market and the business. - Ensure ongoing buy-in and support from stakeholders and bring in external research to validate. - Contribute to the growth and impact of our evolving business by taking an active part in recruiting, community building, mentorship and driving best practices. Qualifications - Technical Skills - Track record delivering successful products to market. - Ability to work both the portfolio and product level — defining and executing a strategy, and shaping a vision and translating it into a roadmap with clear business and customer value-based measures of success. - Experience in user research and a deep understanding of design methods and processes. - Passion and perseverance for creating best-in-class software products which deliver an outstanding customer experience. - Good understanding of agile software development practices and product maintenance/support processes. - Enjoy leveraging data to improve understanding of user needs, product performance and value created for the customer. - Professional Skills - Enjoy collaborating with a multidisciplinary team to determine the best product-market fit, technical implementation and release schedule. - Cultivate effective collaboration between Thoughtworks and client teams by fostering open communication and advocating for shared outcomes. - Bias for action and ability to break down complex problems into tangible steps that drive product development at speed. - Provide thought leadership, leveraging extensive expertise to advise stakeholders, facilitate workshops, coach product teams, introduce best practices, identify roadblocks and generate solutions for resolving them quickly. - Knack for prioritization, obtaining buy-in from stakeholders and resolving conflicts as they arise. - Analytical; understand that the product must provide tangible business value and can gather the right requirements and market data analysis to support work. - Right-brained; know the power of effective storytelling and can easily synthesize research insights into clear, impactful messaging. - Enjoy motivating committed, smart people to do the best work of their careers. Benefits - There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. - Balance autonomy with the strength of our cultivation culture, supported by interactive tools, numerous development programs and teammates who want to help you grow. - Value in helping each other be our best and empowering employees in their career journeys. Company Description Thoughtworks is a global technology consultancy that integrates strategy, design and engineering to drive digital innovation. For 30+ years, our clients have trusted our autonomous teams to build solutions that look past the obvious. Here, computer science grads come together with seasoned technologists, self-taught developers, midlife career changers and more to learn from and challenge each other. Career journeys flourish with the strength of our cultivation culture, which has won numerous awards around the world. Join Thoughtworks and thrive. Together, our extra curiosity, innovation, passion and dedication overcomes ordinary. #LI-Remote See here our AI policy.
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