Role Description The Product Development Manager will work with all business areas to facilitate and coordinate the implementation of new loan programs and products. They will ensure all business area needs, including system’s needs are met at time of program/product rollout. Additionally, the Product Development Manager will maintain loan program guidelines and support investor and agency relationships, including liaison responsibilities with Fannie Mae, Freddie Mac, Mortgage Insurance Companies, and other Secondary Market functions. - Researching: Analyzing industry trends and business needs and identifying product opportunities - Collaborating: Working with a project manager and various business units to define product features and scope - Designing: Developing program requirements and product features and documenting program requirements - Evaluating: Reviewing product performance, pricing, and competitive comparisons - Presenting: Sharing findings with senior management - Work with business area leaders to determine new product impact to each area - Work with business area leaders to identify specific tasks and any system requirements needed to roll out each new product - Work with a shared-resource project manager to establish product rollout timelines based on business area needs and system enhancement requirements - Maintain and foster relationships with Mortgage Insurance (MI) providers to support product development, guideline alignment, and operational efficiency - Serve as a primary operational liaison with Government Sponsored Enterprises (GSEs), including Fannie Mae and Freddie Mac, monitoring guideline updates, policy changes, and program initiatives - Coordinate internal communication and implementation of GSE Selling Guide updates, announcements, and eligibility changes across impacted business units - Manage and coordinate activities related to Fannie Mae Mortgage Origination Risk Assessment (MORA) audits, including preparation, documentation collection, cross-functional coordination, response tracking, and remediation follow-up - Support organizational readiness and ongoing compliance with Freddie Mac Seller/Servicer Capability Requirements, coordinating periodic reviews, documentation maintenance, and internal stakeholder alignment - Support agency oversight, operational governance, and risk management initiatives associated with maintaining GSE seller/servicer eligibility and approvals - Partner with Secondary Marketing, Capital Markets, Credit Policy, Compliance, Risk, and Operations teams to ensure agency program compliance and consistent product execution - Facilitate resolution of findings, action items, and operational enhancements resulting from agency reviews, audits, or assessments - Participate in periodic agency and MI performance discussions and operational reviews to support continuous improvement initiatives - Other duties as assigned Qualifications - Ability to assess, prioritize, and address competing product development requests - Ability to develop and cultivate working relationships with internal and external business-to-business customers - Experience with 1–4 unit residential mortgage lending programs and underwriting requirements including Fannie Mae and Freddie Mac guidelines - Strong analytical skills required - Technical writing skills required - 3+ years’ experience as a mortgage product manager or related position - Proficiency with computer systems including MS Office (Word, Excel, and Outlook) - High school diploma or GED equivalent required, Bachelor’s degree in business, economics, or a related field preferred Requirements - This is a remote position Benefits - Estimated Rate of Pay: $31.73 - $38.46 - This position is full-time; non-exempt. - This position offers eligibility for incentive compensation. - In addition, Plaza offers a competitive benefits package; including medical/dental/vision, paid time off and holidays, 401(k), life and pet insurance. - Plaza also offers additional benefits such as an employee friends and family loan and an employee assistance program that includes a variety of discounted services.

• Ensure the timely and flawless execution of Medicare clinical program mailings, reporting and interventions • Measure key performance indicators (e.g. uptake, clinical outcomes, mailing costs, mail return rate, ROI, Star Ratings and trends, revenue, etc.) for assigned clinical products and communicate areas of improvement • Assess product capacity for managing new clients • Participate in Medicare clinical product development and execute the product roadmap within scope, time and budget • Develop a keen understanding of Medicare clinical products in the PBM industry in order to work collaboratively to expand product offerings, refine current product positioning and develop key messages for both existing and potential clients • Assist in analyzing the products performance, position, and utility for our clients and their members • Participate in the development of marketing materials related to Medicare clinical services • Conduct opportunity analyses for prospective clients in consultation with the Clinical Account Executives • Develop and continually improve strategies, objectives and policies for the assigned products/programs, and establish and monitor high performance standards and productivity measures/targets • Other duties as assigned

Company : Highmark HealthJob Description : JOB SUMMARY This job defines the product’s fundamental value proposition, outlines vision and execution plan, gains alignment and support from key strategic partners and stakeholders, and oversees execution of that vision. This incumbent will attend sprint/milestone reviews with the Delivery team. ESSENTIAL RESPONSIBILITIES - Understand the department's and the company's strategic roadmap and competitive position, and develops a holistic product vision and the corresponding product strategy to drive maximum value. Clearly set and communicate roadmaps, priorities, experiments, and decisions across audiences, from product team to executive levels. - Actively anticipates future needs and utilizes metrics and qualitative input to identify asset improvement opportunities. - Represent the product in all governance meetings. - Clearly sets and communicates roadmaps, priorities, experiments, and decisions across audiences, from product team to executive levels. - Serve as accountable owner for the sets of products/tools within the designated portfolio. - Identify and drives both cross-product and cross-customer value and shared learnings. - Own the product backlog and uses input from internal and partner teams to frequently refresh and re-prioritize the backlog. - Other duties as assigned. EDUCATION Required - Bachelor's Degree in science, technology, mathematics or related field OR relevant experience and/or education as determined by the company in lieu of bachelor’s degree Preferred - None EXPERIENCE Required - 3 years of Product experience To Include: - 3 years with the Software Lifecycle - 1 year of Advanced domain experience Preferred - 1 year with the Agile process LICENSES or CERTIFICATIONS Required - None Preferred - None SKILLS - Business Acumen for P&Ls - Communication - Conflict Management Language (Other than English): None Travel Requirement: 0% - 25% PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS Position Type Office-based Teaches / trains others regularly Frequently Travel regularly from the office to various work sites or from site-to-site Occasionally Works primarily out-of-the office selling products/services (sales employees) Never Physical work site required Yes Lifting: up to 10 pounds Constantly Lifting: 10 to 25 pounds Rarely Lifting: 25 to 50 pounds Never Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Pay Range Minimum: $86,400.00 Pay Range Maximum: $138,600.00 Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice

• Partner with Data Owners, Stewards, and Consumers to create data products that are easy to discover, consume, and use for multiple stakeholders’ use cases • Act as the primary point of contact for business and analytics teams • Translate business requirements into actionable data use cases outlined in the Data Catalog • Facilitate and participate in requirements sessions to capture requirements as per the stakeholders' needs • Guide creation of mapping documents that cover business rules, data lineage, ensures data quality and accuracy • Be the primary contact point for the data delivery team on assigned data products by providing requirements to the development team • Assure data product quality by partnering with data owners & stewards • Facilitate/Coordinate or execute UAT testing • Promote good data governance practices (e.g. document metadata, capture product data lineage) • Approve data product access requests, establish data access policies • Continuously improve the data product based on feedback • Establish and monitor KPIs such as adoption rates, time-to-insight, and decision enablement • Collaborate with fellow DPOs, Stewards, Technical Product owners to improve the tools, process, and technology for Retirement Data products • Recommend and implement new requirements to embed quality, metadata, and governance standards in the ways of working • Ensure compliance with privacy, security, and regulatory frameworks