• Provide personalized, attentive support and mentorship to a small set of enterprise customers • Build high-value relationships while understanding customers’ IT infrastructures, internal processes, and business needs • Ensure customers have access to solutions that will enable their technical environments to run efficiently • Work closely with internal teams such as Support Delivery, Engineering, and Product Management • Help customers collaborate with vendors and advocate on their behalf • Develop unique customer insights to provide to engineering and the extended account team • Deliver key portfolio updates and assist customers with upgrades of offerings • Conduct technical investigations of customer issues • Manage customer cases and maintain clear documentation • Analyze and present periodic reviews of operational performance to customer leadership • Deliver trainings and presentations to customer associates

• Manage top-tier accounts, run high-quality check-ins (QBRs, reviews), and align business goals with technical outcomes. • Help partners design, build, test, and launch integrations. Troubleshoot APIs/SDKs/widgets and escalate with clear documentation when needed. • Track logs, metrics, and errors to catch issues early. Maintain integration health (errors, versioning, limits, env mismatches) and support incident comms. • Collect and structure partner requests, inform internal prioritization (without overpromising), and keep partners updated. • Collaborate with Engineering, Product, and Support to unblock issues and improve docs, tooling, and internal knowledge.

Camunda is the leader in enterprise agentic automation, orchestrating complex business processes, including high-value knowledge work, across agents, people, and systems. By creating production-ready, enterprise-grade agents with built-in governance, Camunda uniquely delivers trusted AI agents for business-critical processes. Over 700 leading innovators like Atlassian, ING, and Vodafone, rely on Camunda to slash time-to-value from months to days, boost operational efficiency, and elevate customer experiences. Camunda was named a Visionary in the inaugural 2025 Gartner® Magic Quadrant™ for Business Orchestration and Automation Technologies (BOAT). As a fully remote, global company, we’re rewriting the rules of modern business. Named GP Bullhound’s 2024 Top 100 Next Unicorn list, certified as a Great Place to Work, and recognized by Flexa for true flexibility, we’re growing fast and looking for top talent to join our team. If you’re excited to do meaningful work and make real impact, keep reading, this role could be the one you’ve been waiting for. About the Role: As Manager of the TAM team, you will be at the intersection of technical expertise and customer success. You will provide the operational backbone that allows your team to thrive — removing blockers, driving consistency, and ensuring every customer engagement is purposeful and value-driven. You will foster a collaborative team culture while keeping individual contributors aligned to Camunda's broader strategic goals. What you'll be doing: - Lead and develop a team of TAMs, managing day-to-day performance, coaching individuals, and fostering a high-collaboration team culture. - Ensure the consistent execution of TAM services across the customer base, maintaining quality and alignment with defined engagement models. - Identify and resolve operational blockers, enabling TAMs to focus on delivering customer value rather than navigating internal friction. - Support customers in their journey to accelerate adoption, expand usage, protect existing value, and continuously realize outcomes from Camunda. - Collaborate cross-functionally with CSM, Sales, Professional Services, and Product to ensure a seamless and value-driven customer experience. - Align team activities with company goals and contribute to the evolution of the TAM function through process improvement and best practice development. What you bring: - Ability and/or willingness to use our product. - Several years of experience in Technical Account Management, customer success, or a related customer-facing technical role, with at least 2 years in a people management capacity. - Proven ability to lead and develop technical teams, with a coaching mindset and a focus on individual growth and team cohesion. - Strong technical foundation and a Bachelor's degree in Computer Science, Engineering, or a related technical field. Familiarity with process automation, BPM, or enterprise software platforms — experience with Camunda or similar orchestration tools is a plus. - Strong operational mindset — able to manage performance, prioritize effectively, and remove obstacles that slow down team execution. - Excellent communicator and collaborator, comfortable working across Sales, Professional Services, and Product to deliver a joined-up customer experience. - Customer-centric approach with the ability to translate technical engagement into measurable business value for enterprise clients. This role is an existing vacancy #LI-AL1 #LI-Remote What We Have to Offer: Compensation We offer competitive, fair, and transparent compensation. Salary ranges are location-based, with Standard and Major markets (global tech hubs) reflecting local competition. The Annual Total Target Cash (base salary + 100% variable target, where applicable) shown below spans from the minimum in a Standard market to the maximum in a Major market. Final offers depend on skills, experience, and location, and we typically hire in the first half of the range to allow room for growth: United States: $216,100.00 to $348,500.00 United Kingdom: £135,700.00 to £223,200.00 Singapore: S$268,400.00 to S$402,600.00 If you’re based elsewhere, you’ll be hired via Remote.com (our global employer partner), and your Talent Acquisition Partner will provide a personalized Total Rewards Calculator after your first interview. Equity: We also offer equity (where applicable) through our Virtual Stock Option Plan (VSOP). Benefits & Perks We invest in your wellbeing, growth, and ability to connect, along with perks that support you no matter where you’re based. Our benefits are globally designed and locally delivered where applicable. - Remote & Flexible: Work from anywhere with the setup that suits you, home office budget, co-working space support, and flexible time off to recharge when you need it. - In Person Connection: We invest in meaningful face time through our Annual Kickoff (Vienna in 2025, Madrid in 2026!), team offsites, and Camundi Connection Budgets, including contributing to meetups while travelling,, and local gatherings with fellow Camundi. - Health & Wellbeing: Access locally tailored healthcare, Modern Health for global mental wellbeing, and our Live Well Lifestyle Spending Account (LSA), a flexible, global benefit that puts you in control of your whole life, not just work, from: staying active, to caring for family, exploring personal passions, meaningful experiences, and investing in your financial wellbeing. The Live Well program launches in 2026 and scales to €1,000 annually from 2027. - Financial Security: Retirement and pension plans (often with company contributions), plus life and disability insurance where relevant. - Professional Growth: Up to $/€/£1,000 per year for self-driven learning: courses, certifications, books, you decide! ”Everyone is welcome at Camunda” — it’s a celebrated component of our culture. We strive to create an inclusive environment that empowers our people. At Camunda, we honour diverse cultures and backgrounds and are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to gender, race, ethnicity, religion, belief, sexual orientation, age, disability or any other protected characteristics under applicable law. We are looking forward to your application! Come join us and be part of Camunda’s incredible journey: Make an impact at a pivotal moment in our story! AI Disclaimer: Camunda may use AI tools to aid the screening of applications.

Description Technical Advisor Why YOU want this position At Enverus, we're committed to empowering the global quality of life by helping our customers make energy affordable and accessible to the world. We are the most trusted energy-dedicated SaaS company, with a platform built to maximize value from generative AI, and our innovative solutions are reshaping the way energy is consumed and managed. By offering anytime, anywhere access to analytics and insights, we're helping our customers make better decisions that help provide communities around the world with clean, affordable energy. The energy industry is changing fast. But we've continued to lead the way in energy technology, creating intelligent connections across the entire energy ecosystem, from renewables, power and utilities, to oil and gas and financial institutions. Our solutions create more efficient production and distribution, capital allocation, renewable energy development, investment and sourcing, and help reduce costs by automating crucial business operations. Of course, this wouldn't be possible without our people, which is why we have built a team of individuals from a diverse range of backgrounds. Are you ready to help power the global quality of life? Join Enverus, and be a part of creating a brighter, more sustainable tomorrow. We are currently seeking a highly driven Technical Advisor to join our team. This role is specific to our Business Automation ePayables solutions. Technical Advisors (TA) are individuals with a strong technical background in the Energy Industry who enjoy working with our clients directly in-order to determine the best solution set for them. The team consists of a group of well-rounded geoscience, engineering, land, and finance experts determined on helping our clients while driving growth of annual recurring revenue for Enverus. This is done through the Technical Advisor's primary task: demonstrating the latest technology to clients/prospects during pre-sales engagements while conveying the value of the platform. The TA will primarily collaborate with Account Directors and Executives at Enverus to create a technology preview which demonstrates the value previously described. Performance Objectives - Lead technical discussions and presentations during client facing meetings which focus on the client/prospect's needs while leveraging your industry knowledge to effectively engage at all levels of an organization. - Advise Enverus Sales Teams and clients on which offerings will have the most impact on their business. - Present effectively in a variety of settings from one-on-one with the C- suite to small and large groups across business segments (E&P companies, oil field services, capital markets, mineral owners, etc.) . - Serve as a subject matter expert in Enverus ' various solution sets. - Round out your expertise by developing domain expertise in other disciplines . - Aid teams including Business Development and Marketing with technical guidance on messaging and content for conferences, webinars, etc. - Attaining individual and corporate goals focused on the growth of annual recurring revenue. - Support the Sales Organization growth targets by proactively reach ing out to Account Directors and Account Executives to identify whitespace within existing accounts and new business. Competitive Candidate Profile - Preferred Source-to-Pay background. - Understand the fundamentals of economic analysis and the Exploration and Production (E&P) industry - Highly computer literate with advanced skills in Microsoft Product Suite, Spotfire, GIS, etc. - Excellent interpersonal, communication, and presentation skills - Understanding of basic accounting, financial, drilling, completion, land and minerals operations is important - Self-motivated, task-oriented personality with a strong work ethic and desire to learn - Ability to collaborate with multiple functional and geographical groups concurrently across multiple time zones - Excellent organizational skills, high level of attention to detail, and ability to multi-task - Relishes working on teams and embraces constructive feedback as part of the learning process Education Requirements: - Bachelor's degree in Business , Accounting, Engineering or relevant major - Master s preferred Required Skills: - 5-10 years experience working with Source-to-Pay solutions. - Must have experience with Enver us tools including Source-to-Pay Platform - Ability to communicate with other individuals clearly and concisely - Ability to work in a team environment - Adapt to change quickly with the ability to implement new Solution sets effectively - Ability to collaborate with teams outside of the Technical Advisors in-order to prepare/solve a client's need Travel Expectations - 20-30% Physical Demands - Ability to sit for long periods, work on a computer with repetitive motions and utilize devices typically found in an office environment. - Ability to communicate effectively with another person. - Regular and predictable attendance is required. - Ability to work in an office environment as required. - Travel requirements - up to 30% or as required for company needs.