• Develop, document, and execute comprehensive test plans, test cases, and test scripts (automated and manual as needed) to validate Salesforce-based system functionality, workflows, and integrations. • Perform functional, integration, regression, and performance testing to ensure the solution meets stakeholder requirements and federal compliance standards. • Quickly learn and work with agency-provided automated testing systems to test application functionality, API integrations, and availability monitoring. • Validate data migration from legacy systems, ensuring data accuracy, integrity, and completeness. • Collaborate with developers, business analysts, and stakeholders to understand requirements, user stories, and system workflows to design effective test strategies. • Identify, document, and track defects using tools like Jira, ensuring timely resolution and retesting. • Participate in Agile ceremonies (e.g., sprint planning, daily stand-ups, reviews) to provide quality assurance insights and align testing with sprint goals. • Support user acceptance testing (UAT) and validate training materials to ensure usability and adoption. • Create and maintain QA documentation, including test results, defect reports, and quality metrics, for gate reviews and project deliverables. • Contribute to continuous improvement of testing processes and tools to enhance efficiency and coverage.

• Lead end-to-end test strategy creation, execution planning, and automation coverage expansion across enterprise platforms, APIs, microservices, and UI layers. • Act as test strategy coordinator for cross-team initiatives, including complex integrations, PBM process flows, and multi-system interactions. • Ensure functional, integration, and regression test coverage within sprint cycles, supporting continuous validation of enterprise applications. • Serve as a Subject Matter Expert (SME) for platform testing methodologies and scalable quality practices. • Design, develop, maintain, and execute automated test cases supporting functional, integration, regression, and end-to-end testing. • Contribute to and influence the technology roadmap for test automation frameworks, introducing scalable, maintainable automation libraries. • Apply the Test Automation Pyramid and Shift-Left testing principles to maximize efficiency and early defect detection. • Perform exploratory and targeted manual testing where automation is not feasible or for edge-case validation. • Own CI/CD integration from a Test Engineering perspective by embedding automated quality gates into CI/CD pipelines (Azure DevOps or similar platforms). • Introduce observability into automation efforts through logging, dashboards, defect metrics, and quality reporting. • Validate data integrity, schema evolution, and transactional behavior across relational (PostgreSQL, SQL Server) and NoSQL (MongoDB) databases. • Validate integrations with Databricks Lakehouse/Lakebase architecture and downstream data workflows. • Build and maintain synthetic and anonymized test data pipelines to support comprehensive testing scenarios. • Collaborate with Software Engineers, Product Owners, Business Analysts, and stakeholders to align testing with business requirements and compliance standards. • Serve as liaison between engineering teams and business stakeholders during test planning and execution. • Support root cause analysis of defects and drive corrective actions and continuous improvement initiatives. • Begin mentoring SDETs and peers, fostering knowledge sharing, collaboration, accountability, and psychological safety within teams.

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Job Description FIS Management Services, LLC seeks Software Test Analyst Specialists – Cloud Banking Technologies in Jacksonville, FL to ensure the quality, reliability, and performance of a complex suite of cloud-native banking applications. Work across the network, implementation, operating system, deployment, and development stacks with a strong focus on modern cloud banking technologies (Common Account Processing Engine) and international and U.S.-based banking standards. Design, develop, and maintain comprehensive test strategies for cloud-native banking platforms, ensuring compliance with both U.S. and international banking regulations. Validate integrations across core banking systems, digital channels, and third-party APIs with a focus on security, scalability, and performance. Leverage REST APIs, Java, and test automation frameworks to validate microservices and distributed systems. Utilize OpenShift for container orchestration and deployment validation in cloud environments. Use Dynatrace and Splunk to monitor application health, trace issues, and validate system behavior under load and in production-like environments. Collaborate with DevOps and SRE teams to ensure observability is embedded in the testing lifecycle. Conduct security-focused testing to ensure applications meet stringent banking security standards. Validate encryption, authentication, and authorization mechanisms across cloud services and APIs. Perform end-to-end testing across the network stack, implementation stack, OS stack, deployment stack, and development stack. Conduct quality audits, software measurements, and continuous improvement initiatives. Communicate testing activities, results, and risks through detailed documentation and reporting. Support test leads in identifying risks and developing mitigation strategies. Organize and maintain a robust test script library, ensuring reusability and traceability. Develop and manage test data sets, simulators, and utilities to support complex test scenarios. Validate system performance, reliability, and scalability under real-world banking workloads. REQUIREMENTS: Bachelor’s degree in Electrical Engineering, Computer Engineering, Computer Technology, or related field and nine (9) years of progressive experience in the job offered or a related occupation: performing software quality assurance for cloud-native financial platforms, including Testing across multi-cloud banking environments (AWS, Azure, OpenShift); conducting cross-stack testing with network, OS, deployment, and application layers; implementing security and compliance testing in regulated banking environments; utilizing programming tools and technologies including Java, Oracle SQL, Azured Red Hat OpenShift, Bitbucket, Jenkins, Putty, and GitHub/GitBash; performing the quality assurance ensuring the quality, reliability, and performance of a complex suite of cloud-native banking applications including modern cloud banking technologies and international and U.S. based banking standards; utilizing functional and domain knowledge in Banking including Retail Deposits, Commercial Deposits, Flex Transfer, Term Deposits, Loans, Debit card and POS transactions; and providing work around solutions for critical and major issues created by clients using Modern cloud Banking Platform. In the alternative, the employer will accept a Master’s degree in the above listed fields and seven (7) years of experience in the above listed skills. Telecommuting and/or working from home may be permissible pursuant to company policies. QUALIFIED APPLICANTS: Please apply directly through our website by clicking on “Apply Now.” Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

• Define and drive QA strategy. • Champion Shift Left Testing in practice. • Design, build, and maintain automated test frameworks for iOS and Android applications. • Own and improve CI/CD pipelines for automated testing. • Execute backend and API testing. • Perform manual exploratory testing on mobile devices. • Spot process inefficiencies and propose concrete improvements. • Track, document, and communicate defects with clarity and context.