Position Overview The Travel Operations Specialist supports the coordination and execution of travel arrangements by ensuring all details are organized, accurate, and completed on time. This role plays an important part in maintaining smooth processes behind the scenes while contributing to a positive overall client experience. Core Responsibilities - Oversee travel arrangements from initial planning through final confirmation - Verify booking details, documentation, and timelines for accuracy - Coordinate with travel partners to finalize reservations and resolve any discrepancies - Track upcoming travel schedules and ensure all components are in place - Assist with updates or changes to existing itineraries - Maintain organized records and follow internal processes for documentation Qualifications & Skills - Strong organizational and time management abilities - High level of attention to detail - Clear and professional communication skills - Ability to manage multiple tasks and deadlines simultaneously - Comfortable working with digital tools and booking systems - Self-motivated and able to work independently in a remote environment - Experience in operations, administrative support, or customer service is beneficial Work Environment - Fully remote role - Flexible schedule based on workflow and service needs Training & Support - Structured onboarding provided - Access to ongoing training materials and support Compensation - Compensation is based on experience and performance - Additional details will be discussed during the hiring process Application Process Interested applicants should submit an application for consideration. Selected candidates will be contacted with the next steps.

Billing Operations Analyst Bringing smiles is what we do at TTEC… for you and the customer. As a Billing Operations Analyst working remotely in Mexico City, you'll be a part of creating and delivering amazing customer experiences Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Mexico says it all! What You’ll be Doing The Billing Operations Analyst is responsible for all phases of billing administration for a portfolio of accounts. Responsibilities include gathering reporting data and consolidating information from different sources, adding monthly interaction with other TTEC departments, and other duties as necessary You'll report to Senior Supervisor Revenue Assurance During a Typical Day, You’ll Invoicing - Reviewing and validating invoice template components and invoicing data provided by Operations - Communicating with Operations staff regarding program specifications - Gathering operational data from various reporting systems - Updating and maintaining relevant billing data in financial systems and ensuring that all charges are billed completely and accurately  - Assistance in preparing quarterly technical documentation - Assist in audit requests and other projects as deemed necessary - Submit invoices through different client’s platforms Collections (to contribute to collections process by) - Follow up on the invoice reception and process - To verify if client has any dispute or adjustment What You Bring to the Role - Your experience of 1-2 years’ of experience with complex billing, collections and/or financial analysis experience required - Excellent organizational, analytical, and communication skills that helps us to improve our communication across multiple areas - It’s appreciated your intermediate knowledge of Microsoft Office - Being familiar with Oracle (or any other ERP), Noetix and Hyperion is a plus - BA/BS or equivalent work experience What You Can Expect - Supportive of your career and professional development - An inclusive culture and community minded organization where giving back is encouraged - A global team of curious lifelong learners guided by our company values - Ask us about our paid time off (PTO) and wellness and healthcare benefits - And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

Billing Operations Analyst Bringing smiles is what we do at TTEC… for you and the customer. As a Billing Operations Analyst working remotely in Mexico City, you'll be a part of creating and delivering amazing customer experiences Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Mexico says it all! What You’ll be Doing The Billing Operations Analyst is responsible for all phases of billing administration for a portfolio of accounts. Responsibilities include gathering reporting data and consolidating information from different sources, adding monthly interaction with other TTEC departments, and other duties as necessary You'll report to Senior Supervisor Revenue Assurance During a Typical Day, You’ll Invoicing - Reviewing and validating invoice template components and invoicing data provided by Operations - Communicating with Operations staff regarding program specifications - Gathering operational data from various reporting systems - Updating and maintaining relevant billing data in financial systems and ensuring that all charges are billed completely and accurately  - Assistance in preparing quarterly technical documentation - Assist in audit requests and other projects as deemed necessary - Submit invoices through different client’s platforms Collections (to contribute to collections process by) - Follow up on the invoice reception and process - To verify if client has any dispute or adjustment What You Bring to the Role - Your experience of 1-2 years’ of experience with complex billing, collections and/or financial analysis experience required - Excellent organizational, analytical, and communication skills that helps us to improve our communication across multiple areas - It’s appreciated your intermediate knowledge of Microsoft Office - Being familiar with Oracle (or any other ERP), Noetix and Hyperion is a plus - BA/BS or equivalent work experience What You Can Expect - Supportive of your career and professional development - An inclusive culture and community minded organization where giving back is encouraged - A global team of curious lifelong learners guided by our company values - Ask us about our paid time off (PTO) and wellness and healthcare benefits - And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

Role Description As an Enrollment Agent, you will meet with individuals and families through scheduled virtual appointments to review their financial protection needs and help them select appropriate coverage options. - Conduct scheduled virtual consultations with individuals and families - Assess client needs and provide guidance on financial protection options - Clearly explain available programs and coverage solutions - Assist clients with the enrollment and application process - Maintain accurate client records and provide timely follow-up - Stay informed on product knowledge and industry updates Qualifications - Smart phone and Windows based laptop or desktop with reliable internet connection required. - Must be a citizen or permanent resident of the US. - Not available to residents of New York and Massachusetts. Benefits - Remote Work Flexibility: Work from home while connecting with clients through scheduled virtual meetings. - Competitive Earnings: Weekly pay structure with bonuses and long-term income potential. - Professional Growth: Ongoing training, mentorship, and opportunities for advancement within the organization. - Supportive Team Environment: Access to leadership support, proven systems, and resources designed to help you succeed. Company Description AO Globe Life is a place where individuals not only build a solid, long-lasting career, but does so by protecting working class families with insurance benefits that secure their financial future. Apply Today!