• Manage personnel routines related to third parties and service providers • Consolidate operational scheduling demands by city, role and shift • Monitor daily status of rosters/schedules, bookings, confirmations and cancellations • Ensure accurate registration, approval and updating of service providers in the platforms used by the operation • Support operational onboarding, activations, offboardings and replacement needs • Maintain controls in spreadsheets and supporting databases to reconcile movements and payments • Support payment processing for trainings and other operational transactions • Provide support to providers on contract, payment and operational routine inquiries • Interface with internal teams and partners responsible for scheduling, recruitment, operations and finance • Contribute to the organization, improvement and security/compliance of personnel administration processes related to the third-party workforce

- Support employees and managers by providing guidance on performance, engagement, and employee experience matters, escalating complex cases as needed. - Assist the Director of People in HR initiatives, stakeholder coordination, and ongoing people programs across the organisation. - Contribute to the execution of people initiatives such as performance management cycles, engagement activities, and learning & development programs. - Provide support in handling employee relations matters by gathering information, documenting cases, and ensuring adherence to company policies and local regulations. - Work closely with People Operations to ensure smooth execution of HR processes across onboarding, offboarding, and other employee lifecycle activities. - Support continuous improvement efforts by identifying process gaps and helping implement enhancements to HR workflows and employee experience. - Assist in equipping managers and employees with basic people management guidance and best practices to support a positive and high-performance culture.

The People Business Partner Associate will provide foundational HR support across the organisation, helping to ensure smooth day-to-day people operations and a positive employee experience. This role will also support managers and employees by assisting with core HR processes such as performance cycles, engagement activities, and general people-related queries. Working closely with the Director of People, the role will also contribute to HR initiatives, stakeholder coordination, and ongoing people programs. - Support employees and managers by providing guidance on performance, engagement, and employee experience matters, escalating complex cases as needed. - Assist the Director of People in HR initiatives, stakeholder coordination, and ongoing people programs across the organisation. - Contribute to the execution of people initiatives such as performance management cycles, engagement activities, and learning & development programs. - Provide support in handling employee relations matters by gathering information, documenting cases, and ensuring adherence to company policies and local regulations. - Work closely with People Operations to ensure smooth execution of HR processes across onboarding, offboarding, and other employee lifecycle activities. - Support continuous improvement efforts by identifying process gaps and helping implement enhancements to HR workflows and employee experience. - Assist in equipping managers and employees with basic people management guidance and best practices to support a positive and high-performance culture.

• Implement geo-specific People strategies aligned with local regulations and cultural expectations. • Lead regional initiatives across talent acquisition, engagement, organizational design, and change. • Drive compliance with UK and Irish employment legislation and company policies. • Oversee employee relations matters and provide expert guidance on complex cases. • Ensure data integrity and compliance within HR systems (Workday) • Assess and refine organizational structures to improve alignment, agility, and productivity. • Lead succession planning and talent movement discussions across the region. • Build trusted relationships with Sales leadership to align People initiatives with commercial priorities. • Support managers across the full employee lifecycle. • Promote consistent performance management and recognition practices.