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Fetch Pet Insurance logo
Fetch Pet Insurance

Help your pet live a longer, healthier life.

Account Manager – Business Development

Location

United States

Posted

45 days ago

Salary

$75K - $85K / year

Seniority

Mid Level

Associate Degree2 yrs expEnglish

Job Description

Account Manager – Business Development

Fetch Pet Insurance

• Build and maintain strong relationships with strategic partners in the Breeder space • Serve as the primary point of contact for all assigned accounts, ensuring timely and proactive communication • Conduct regular check-ins with partners to ensure sufficient support is being provided and Fetch remains top of mind • Responsible for managing Breeder expectations and ensuring partner satisfaction • Own onboarding process of new partners to ensure smooth integration of Fetch’s Breeder Program • Monitor account metrics and develop strategies to improve performance • Maintain open communication with strategic partners to ensure Fetch remains top of mind • Address questions and help mitigate potential account issues in a professional and timely manner • Contribute to process improvements to continuously improve partner experiences • Maintain and optimize library of onboarding materials, marketing materials and other Breeder channel assets • Prepare weekly and monthly reporting for current strategic partners to relay account status and health updates • Develop and submit invoices for necessary lead fees on a monthly basis • Work in partnership with Business Development Manager and Operations Manager to ensure smooth onboarding experience and account excellence moving forward

Job Requirements

  • Strong communication, interpersonal, and relationship-building skills
  • 2-5 years of prior experience in account management, customer success, or client-facing roles
  • Ability to manage multiple accounts and prioritize as needed
  • Experience in insurance, animal health, or pet-related industries
  • Experience working with Dog Breeders

Benefits

  • Comprehensive Medical, dental, and vision plan for you and your family
  • Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) are available
  • Highly competitive 401(k) matching
  • Generous 20-day PTO Policy, with rollover options. Earn an additional day of PTO each year on your anniversary with Fetch, for a maximum of 30 days
  • Paid company (9) holidays, including (1) floating holiday
  • Fetch Pet Insurance discount - up to 50% off, up to $1,000 savings/year
  • Educational Assistance Program
  • Fetch Discount Perks Program
  • Volunteering - earn up to 8 hours per calendar year at nonprofit organizations
  • NYC Office Amenities: Pet-friendly environment, free lunch, snacks, and additional amenities; transit accessible
  • Employee Referral Incentive
  • Tuition Assistance
  • Commuter Benefits
  • Employee Assistance Program (EAP)

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